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3nStar LTT324 User Manual

Thermal transfer label printer
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Thermal Transfer Label Printer
USER MANUAL
LTT324

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Summary of Contents for 3nStar LTT324

  • Page 1 Thermal Transfer Label Printer USER MANUAL LTT324...

  • Page 2: Table Of Contents

    Contents Table of Contents INTRODUCTION ............................1 ........................1 RODUCT NTRODUCTION ..........................2 RODUCT EATURES 1.2.1 Printer Standard Features ........................2 1.2.2 Printer Optional Features ........................3 ........................4 ENERAL PECIFICATIONS ......................... 4 RINT PECIFICATIONS 1.5 R ..........................4 IBBON PECIFICATIONS OPERATIONS OVERVIEW........................

  • Page 3: Introduction

    300-meter ribbons and large rolls of media inside its sleek design. If the 5” interior label capacity is not enough, simply adding an external media roll mount and the LTT324 can easily handle 8.4” OD rolls of labels designed for expensive industrial label printers.

  • Page 4: Product Features

    1.2 Product Features 1.2.1 Printer Standard Features The printer offers the following standard features. Product standard feature 203 dpi 300 dpi models models Thermal transfer printing ○ ○ Direct thermal printing ○ ○ ABS plastic enclosure ○ ○ Position adjustable gap sensor ○...

  • Page 5: Printer Optional Features

    1.2.2 Printer Optional Features The printer offers the following optional features. Product option feature User options Dealer options Factory options Internal Ethernet print server (10/100 ○ Mbps) interface Serial RS-232C (2400-115200 bps) ○ interface Centronics interface ○ Peel-off module ○ ○...

  • Page 6: General Specifications

    1.3 General Specifications General Specifications Physical 300 mm (D) x 230 mm (W) x 194 mm (H) Dimensions Weight 2.47 kg Electrical External universal switching power supply Input: AC 100-240V Output: DC 24V 2.5A, 60W Environmental Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing condition Storage: -40 ~ 60˚C (-40 ~ 140˚F), 10~90% non-condensing 1.4 Print Specifications...
  • Page 7 1.6 Media pecifications Media Specifications 203 dpi models Label roll capacity 127 mm (5”) OD Media type Continuous, die-cut, black mark, fanfold, notch Media wound type Printing face outside wound & Printing face inside wound Media width (label + Max. 118 mm (4.6”) Min. 25.4 mm (1.0”) liner) Media thickness (label Max.

  • Page 8: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the barcode printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 9: Printer Overview

    2.2 Printer Overview 2.2.1 Front View 1. LED indicator 2. Feed key 3. Paper exit chute 4. Power switch 5. Top cover open tab...

  • Page 10: Interior View

    2.2.2 Interior View 1. Printer top cover 2. Media supply spindle 3. Ribbon rewind hub 4. Print head release button 5. Ribbon rewind spindle 6. Fixing tab 7. Ribbon supply hub 8. Platen roller 9. Black mark sensor 10. Gap sensor 11.

  • Page 11: Rear View

    2.2.3 Rear View 1. Power jack socket 2. *microSD card slot 3. Internal Ethernet interface (Option) 4. RS-232C interface (Option) 5. USB interface (USB 2.0/ Full speed mode) 6. Centronics interface (Option) 7. Rear external label entrance chute Note: The interface picture here is for reference only. Please refer to the product specification for the interface’s availability.

  • Page 12: Setup

    Setup 3.1 Setting up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly...

  • Page 13: Loading The Ribbon

    3.2 Loading the Ribbon 1. Open the printer top cover by pressing the top cover open tabs located on each side of the printer. 2. Insert the paper core to the ribbon rewind spindle. 3. Insert the left side of ribbon rewind spindle to the ribbon rewind hub first then insert the right side of ribbon rewind spindle to the hole at the right side of ribbon mechanism.
  • Page 14 4. Push the print head release button to open the print head mechanism. 5. Insert the ribbon to the ribbon spindle. 6. Insert the left side of ribbon supply spindle to the ribbon supply hub first then insert the right side of ribbon supply spindle to the hole at the right side of ribbon mechanism.
  • Page 15 7. Pull the leader of the ribbon through the print head and stick the leader of the ribbon onto the ribbon rewind paper core. 8. Turn the ribbon rewind hub until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head.
  • Page 16 Ribbon loading path • Print head Carbon recovery volume Ribbon Empty roll...

  • Page 17: Loading The Media

    3.3 Loading the Media 3.3.1 Loading the Roll Labels 1. Open the printer top cover by pressing the top cover open tabs located on each side of the printer. 2. Insert the paper roll into the media supply spindle and use two fixing tabs to fix the paper roll onto the center of the spindle (if your paper width is 4 inches, you can remove the fixing tabs from the supply spindle).
  • Page 18 4. Push the print head release button to open the print head mechanism. 5. Feed the paper, printing side face up, through the media bar, media sensor and place the label leading edge onto the platen roller. Move the media guides to fit the label width. Note: The media sensor position is moveable.
  • Page 19 6. Insert the left side of ribbon rewind spindle to the ribbon rewind hub first then insert the right side of ribbon rewind spindle to the hole at the right side of ribbon mechanism. 7. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor (start the “Diagnostic tool”...
  • Page 20 3.3.2 Loading the Media in Peel-off mode (Option) 1. Refer to chapter 3.3.1 to install the label. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. 2. Pull the label through the front of the printer and take some labels off only leave the liner.
  • Page 21 4. Close the peel-off module. Use the DiagTool to set the peel-off mode by selecting “PEEL” option for Post-Print Action setting then click “Set” button to enable the peel-off mode. 3. Close the print head mechanism and printer cover. Printer is ready for peel-off mode. 4.
  • Page 22 3.3.3 Loading the Media in Cutter Mode (Option) Refer to chapter 3.3.1 to install the label. Lead the media through the cutter paper opening. Close the print head mechanism and printer cover. Use the DiagTool to set the printer for cutter mode by selecting “CUTTER”...
  • Page 23 3.3.4 External Label Roll Mount Installation (Option) 1. Use two screws to install the extended plate onto the external label roll mount. External label Roll mount Extended plate 2. Attach the extended plate on the bottom of the printer (if you purchase the external label roll mount only, you just need to put it on the rear of the printer for using).
  • Page 24 4. Feed the media through the rear label entrance chute. 5. Refer to chapter 3.3.1 to install the label. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 25: Led And Button Functions

    LED and Button Functions This printer has one button and one three-color LED indicator. By indicating the LED with distinct colors and pressing the button, the printer can feed labels, pause the printing job, calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization). Please refer to the button operation below for contrasting functions.

  • Page 26: Power-On Utilities

    4.3 Power-on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing the FEED button then turning on the printer power simultaneously and releasing the button with an assorted color of LED. Please follow the steps below for different power-on utilities.

  • Page 27: Ribbon And Gap/Black Mark Sensor Calibration

    4.3.1 Ribbon and Gap/Black Mark Sensor Calibration Gap/black mark sensor sensitivity should be calibrated at the following conditions: 1. A brand-new printer 2. Change label stock 3. Printer initialization Please follow the steps below to calibrate the ribbon and gap/black mark sensor. 1.

  • Page 28: Gap/Black Mark Calibration, Self-Test, And Dump Mode

    4.3.2 Gap/Black Mark Calibration, Self-test, and Dump Mode While calibrating the gap/black mark sensor, printers will measure the label length, print the internal configuration (self-test) on label and then enter the dump mode. To be able to calibrate the gap or the black mark sensor depends on the sensor setting in the last print job. Please follow the steps below to calibrate the sensor.
  • Page 29  Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Self-test printout Printer model name & Main board firmware version Printer serial number Printed mileage Main board firmware...
  • Page 30 Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note: ZPL is emulating for Zebra ®...
  • Page 31  Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The characters on the left side are received from your system and the data on the right side are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.

  • Page 32: Printer Initialization

    4.3.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2.

  • Page 33: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    4.3.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns blue/purple after 5 blue blinks (any blue/purple will do during the five blinks).

  • Page 34: Diagnostic Tool

    5. Diagnostic Tool Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status, change a printer’s settings, download graphics, fonts, and firmware, create a printer bitmap font, and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and settings in an instant, which makes it much easier to troubleshoot problems and other issues.
  • Page 35 5.2 Printer Function 1. Select the PC interface connected with barcode printer. The default interface setting is USB interface. If USB interface relates to printer, no other settings need to be changed in the interface field. 2. Click the “Printer Function” button to setup. 3.

  • Page 36: Auto Calibration

    5.3 Calibrating Media Sensor by Diagnostic Tool 5.3.1 Auto Calibration 1. Make sure the media is installed ready and the print head mechanism is closed. (Please refer to section 3.3.) Note: The media sensor position is moveable. Please make sure the gap ( ) or black mark is at the location where media gap/black mark will pass through for Sensing.

  • Page 37: Using Usb Interface To Setup Ethernet Interface

    5.4 Setting Ethernet by Diagnostic Utility (Option) The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces.

  • Page 38: Using Rs-232 Interface To Setup Ethernet Interface

    5.4.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. 4. Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters.

  • Page 39: Using Ethernet Interface To Setup Ethernet Interface

    5.4.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. 4. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on-board Ethernet.
  • Page 40 7. Click “Change IP Address” to configure the IP address obtained by DHCP or static. The default IP address is obtained by DHCP. To change the setting to static IP address, click “Static IP” radio button then enter the IP address, subnet mask and gateway. Click “Set IP” to take effect the settings.

  • Page 41: Troubleshooting

    6. Troubleshooting 6.1 Common Problems The following guide lists the most common problems that may be encountered when operating this barcode printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 42 * Re-connect cable to interface. * If using serial cable, - Please replace the cable with pin to pin connected. - Check the baud rate setting. The default baud rate setting of printer is 9600, n,8,1. * If using the Ethernet cable, - Check if the Ethernet RJ-45 connector bule LED is lit on.
  • Page 43 * Ribbon and media is loaded * Reload the supply. * Clean the print head. incorrectly * Dust or adhesive * Clean the platen roller. * Adjust the print density and print speed. accumulation on the print head. * Run printer self-test and check the print Poor Print Quality head test pattern if there is dot missing in * Print density is not set...
  • Page 44 * Label size is not specified * Check if label size is setup correctly. properly. * Calibrate the sensor by Auto Gap or * Sensor sensitivity is not set Skip labels when printing Manual Gap options. properly. * Clear the GAP/Black mark sensor by * The media sensor is covered blower.

  • Page 45: Maintenance

    7. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab  Lint-free cloth  Vacuum / Blower brush  Medical alcohol  2. The cleaning process is described as following, Printer Part Method Interval...
  • Page 46 Note: Do not touch the printer head directly with your hands. If you touched accidentally, please clean it with a cotton swab dipped medical alcohol. Please use medical alcohol. Do not use industrial alcohol which will damage the printer head. If you frequently get error messages from the printer, please often clean your printer's sensor Equipment for safe use in tropical climate conditions.

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