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Document #: ETB0053
Models: CA / CV Series
Status: INFORMATIVE
Models affected:
Explanation:
Revision history:
V1.0
Initial Revision
Introduction
This technical bulletin explains the procedure for diagnosing a fault with an amplifier channel module or PSU,
in both the CV and CA series amplifiers. It is recommended to read the information in this introductory section
before attempting diagnosis of fault conditions, because it provides key background information as to why
certain faults present in certain ways.
Both series of amplifiers utilise the same PSU and amplifier modules, and integrate them in a similar way. With
the exception of the CA2250, all models utilise 2 PSU modules, and therefore feature two separate groups of
channels, referred to as the "odd" (1, 3, 5, 7) and "even" (2, 4, 6, 8) channel groups. The CA2250 model is
unique, in that it features a single PSU module, and therefore a single unified group of odd and even channels.
Due to the way in which the amplifier modules in the odd and even channel groupings share a PSU, if the
amplifier control logic determines that it is necessary to "wake" one or more of the amplifier channels on a
PSU, all of the amplifier channels on that PSU must be simultaneously brought out of standby and given
power. This is a fundamental requirement of the CA and CV design, and has consequences for the behaviour of
the amplifier under different types of fault condition.
The amplifier fault conditions can be categorised into two separate types:
Fault conditions affecting a single channel in isolation, without requiring additional intervention from
a PSU module.
Typically, these are transient and recoverable, e.g. over-temperature, a speaker load which is too high
for the channel, or a short-circuit on the speaker line. Self-recovery will usually occur as soon as the
module has cooled, the load is corrected, or the short-circuit is removed. No further action is typically
necessary for this kind of fault.
Fault conditions which do not require intervention from a PSU module, will only illuminate the
"protect" LED for the amplifier channel that has the fault, allowing for easy identification of the
primary issue.
It is also possible for a single amplifier module to fail in a way which is permanent and non-
recoverable. This requires the replacement of the specific amplifier module identified by the channel
protect LED.
Cloud Electronics Limited, Reg. No. 1536810 Registered in England and Wales.
Registered office as above. Directors: S. Curtis (Managing Director), C. Curtis (Director)
Technical Bulletin
CA / CV Series Module Replacement
CV2500, CV4250, CV8125, CA2250, CA2500, CA4250, CA6160, CA8125
Procedure for diagnosing and replacing Amplifier and PSU modules
Revision: 1.00
Applicable Serial #: ALL
Cloud Electronics Limited
140 Staniforth Road, Sheffield
South Yorkshire S9 3HF. England
phone: +44(0)114 2447051
e-mail:
info@cloud.co.uk
web:
www.cloud.co.uk
Release Date: 02/12/22
Recipients: ALL

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Summary of Contents for Cloud CA Series

  • Page 1 This technical bulletin explains the procedure for diagnosing a fault with an amplifier channel module or PSU, in both the CV and CA series amplifiers. It is recommended to read the information in this introductory section before attempting diagnosis of fault conditions, because it provides key background information as to why certain faults present in certain ways.
  • Page 2: Equipment Required

    • PH0 screwdriver (CV Series chassis screws only) • PZ1 screwdriver (CA Series chassis screws and amplifier / PSU module M3 machine screws) • Digital multi-meter, set to DC volts, with a selected range suitable for reading up-to 100v DC.
  • Page 3 Amplifier layouts CV8125 (CA8125 has a similar internal layout) CA6160...
  • Page 4 CA4250 (CV4250 has a similar internal layout) CA2500 (CV2500 has a similar internal layout)
  • Page 5 CA2250 General PSU discharge procedure Observe the following discharge procedure in all cases, after each time AC mains power has been re-applied and removed from the amplifier. Failure to follow this procedure before disconnecting or reconnecting cables to the PSU or amplifier modules, will cause irreparable damage: 1.
  • Page 6 2.2. For PSU1, short the brown wire (+70v) to the red wire (0v) by poking the tips of the probes into the open top of the connector housing, ensuring the probe tips touch the crimp bodies. Hold for 10 seconds, to allow the PSU rail to discharge to 0v through the power resistor. 2.3.
  • Page 7 Procedure for removing and replacing an amplifier module Observe the following procedure for disconnecting an amplifier module from the amplifier, prior to replacement, or during diagnostics: 1. Remove the small 4-pin power connector from the amplifier module which is being replaced. This should pull out vertically with a small amount of pulling force applied to the cable just above the plug.
  • Page 8 3. Remove the 26w ribbon cable from the amplifier module which is being replaced. Push outwards on the vertical clips at each side of the connector, and this will automatically eject the ribbon cable header. 4. At this stage, the module is now electrically isolated from the rest of the circuitry, and can be removed by turning the amplifier upside-down, and unscrewing the 4 M3 machine screws which go through the chassis base and into the module.
  • Page 9 Procedure for removing and replacing a PSU module Observe the following procedure for removing a PSU module from the amplifier, prior to replacement, or during diagnostics: 1. Ensure the PSU rails are fully discharged, using the above discharge procedure. 2. Remove the 3-pin AC mains connector from the input of the PSU. Squeeze the connector to compress and open the clip, and then pull upwards on the connector body to disconnect it.
  • Page 10 5. At this stage, the PSU module is electrically isolated from the rest of the amplifier circuitry and can be removed, by turning the amplifier upside-down, and unscrewing the 4 M3 machine screws which go through the chassis base and into the PSU. The PSU will then simply drop out, with its aluminium baseplate intact.
  • Page 11 exposed metal tops of any of the capacitors, or any other PSU or amplifier module circuitry, as there may be residual high-voltages present. Any suspect capacitors can at this stage, however, be safely marked on the top, using a plastic-bodied, Sharpie pen, or similar. 5.
  • Page 12 9.3. Replace the amplifier modules that have been removed, with new modules, following the procedure to replace amplifier modules. 10. Where all channels on a particular PSU (or both PSUs) are in protect (all “odd” channels, all “even” channels, or all channels) then it is necessary to narrow-down the fault to the specific modules causing the issue, as well as ruling out an issue with the relevant PSU.
  • Page 13 11. The amplifier should now be in a fully-operational state. 11.1. Carefully re-connect the AC mains cable and power on the amplifier from the front panel. 11.2. Apply signal to “wake” all of the channels from APD sleep.