Inalto IMC28BF User Manual page 21

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5. You will bear the cost of transportation, travel and delivery
of the Appliance to and from Residentia Group or its ASR.
If you reside outside of the service area, you will bear the
cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and from
Residentia Group or its ASR, in all instances, unless the
Appliance is transported by Residentia Group or its ASR,
the Appliance is transported at the owner's cost and risk
while in transit to and from Residentia Group or its ASR.
6. Proof of purchase is required before you can make
a claim under this warranty.
7. You may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts
or workmanship. Residentia Group is not liable in the
following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect
power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional instructions
supplied with the Appliance;
(b) the Appliance is modified without authority from
Residentia Group in writing;
(c) the Appliance's serial number or warranty seal has been
removed or defaced;
(d) the Appliance was serviced or repaired by anyone other
than Residentia Group, an authorised repairer
or ASR.
8. This warranty, the contract to which it relates and the
relationship between you and Residentia Group are
governed by the law applicable where the Appliance was
purchased.
9. To the extent permitted by law, Residentia Group excludes
all warranties and liabilities (other than as contained in
this document) including liability for any loss or damage
whether direct or indirect arising from your purchase, use
or non use of the Appliance.
The Australian Consumer Law requires
the inclusion of the following statement
with this warranty:
User Manual
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
10. For Appliances and services provided by Residentia Group
in Australia, the Appliances come with a guarantee
by Residentia Group that cannot be excluded under
the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a
major failure. The benefits to you given by this warranty
are in addition to your other rights and remedies under a
law in relation to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period, Residentia
Group shall, at its discretion, determine whether repair,
replacement or refund will apply if an Appliance has a
valid warranty claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess each request
for missing parts in a case by case basis.
Any parts that are not reported missing in the first week
after purchase will not provide free of charge.
13. To enquire about claiming under this warranty, please
follow these steps:
(a) carefully check the operating instructions, user manual
and the terms of this warranty;
(b) have the model and serial number of the Appliance
available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim, Residentia
Group and its ASR may exchange information in relation
to you to enable Residentia Group to meet its obligations
under this warranty.
IMPORTANT
Before calling for service, please ensure that the steps in
point 13 have been followed.
CONTACT SERVICE
→ Please call 1300 11 HELP (4357)