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Related Manuals for Widex MOMENT RIC
Summary of Contents for Widex MOMENT RIC
- Page 1 USER INSTRUCTIONS THE WIDEX MOMENT™ FAMILY MRRLD model RIC/RITE (Receiver-in-canal/Receiver-in-the-ear)
- Page 2 IMPORTANT SAFETY INFORMATION Read these pages carefully before you begin using your hearing aid. WARNING: People younger than 18 should go to a doctor before using this. People younger than 18 years old need specialized care, and using this without a medical evaluation may worsen impairment or disability. A hearing aid user who is younger than 18 should have a recent medical evaluation from a doctor, preferably an ear-nose-throat doctor (an ENT).
- Page 3 - Hearing loss or ringing (tinnitus) only in one ear or a noticeable difference in hearing between ears - Audiometric air-bone gap equal to or greater than 15 dB at 500 Hz, 1000 Hz, and 2000 Hz WARNING to Hearing Aid Dispenser, Outputs over 132 dB SPL:You should exercise special care in selecting and fitting a hearing aid with a maximum output that exceeds 132 dB SPL because it may impair the remaining hearing of the hearing aid user.
- Page 4 Contact your hearing care professional if the hearing aid doesn't feel comfortable, or if it doesn't fit properly, causing irritation, redness or the like. Remove your hearing aids before showering, swimming or using a hair dryer. Do not wear your hearing aids when applying perfume, spray, gel, lotion or cream.
- Page 5 Do not use any kind of liquid or disinfectant to clean your hearing aid. Clean and inspect your hearing aid every day after use to check that it is not broken. If the hearing aid is damaged while you are wearing it and small fragments are left in your ear canal, seek medical attention.
- Page 6 NOTE In case of a serious incident, report the occurrence to the manufacturer of the device. Caution: This is not hearing protection. You should remove this device if you experience overly loud sounds, whether short or long-lasting. If you're in a loud place, you should use the right kind of hearing protection instead of wearing this device.
- Page 7 People who start using hearing aids sometimes need a few weeks to get used to them. Similarly, many people find that training or counseling can help them get more out of their devices. If you have hearing loss in both ears, you might get more out of using hearing aids in both, especially in situations that make you tired from listening-for example, noisy environments.
- Page 8 A person who is younger than 18 years old with hearing loss should have a medical evaluation by a doctor, preferably an ENT, before buying a hearing aid. The purpose of a medical evaluation is to identify and treat medical conditions that may affect hearing but that a hearing aid won't treat on its own.
- Page 9 YOUR HEARING AID (To be filled out by your hearing care professional) This is a list of possible programs for your hearing aid. For further information on the use of these programs, see Customization. Your hearing aid programs: PROGRAMS AUDIBILITY EXTENDER ...
- Page 10 Read the instructions Carefully read the user instructions in this booklet and in the booklet "Ear-sets for Widex hearing aids" before you start using your hearing aid. You should also read the user instructions for the charger. Sound streaming and wireless control The hearing aid allows sound streaming and direct wireless control from smartphones and other devices via DEX.
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Page 11: Table Of Contents
CONTENTS YOUR HEARING AID..................13 The hearing aid at a glance............... 14 CONDITIONS FOR USE................15 Hearing aids with rechargeable batteries..........15 DAILY USE....................21 Putting on the hearing aid................. 21 Removing the hearing aid.................22 CUSTOMIZATION..................23 The Zen program..................25 Light indicator overview................29 Special care indication................29 Lost partner .................... - Page 12 REGULATORY INFORMATION..............40 Warning to hearing aid dispensers............40 Important notice for prospective hearing aid users.......41 Children with hearing loss................ 42 Directive 2014/53/EU................45 Information regarding disposal..............45 SYMBOLS....................49...
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Page 13: Your Hearing Aid
YOUR HEARING AID Welcome Congratulations on your new hearing aid. This hearing aid is powered by a rechargeable lithium-ion battery and must be used with the charger model WPP401. The battery is built-in and you cannot replace this. We recommend that you use your hearing aid regularly, even if it takes some time getting used to it. -
Page 14: The Hearing Aid At A Glance
The hearing aid at a glance Your hearing aid is shown below – in the first illustration with the ear-set. The ear-set consists of an earwire with receiver and an ear-tip, and it is the part of your hearing aid that you wear inside your ear. 1. -
Page 15: Conditions For Use
CONDITIONS FOR USE Indications for use The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from minimal (0 dB HL) to severe (110 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation. - Page 16 Charging We recommend that you charge your hearing aid daily. This illustration shows your charger at a glance: 1. Charging wells 2. Cover 3. Light indicators 4. USB-C port 5. On/Off button For further information on how to charge your hearing aid, see the user instructions for the charger.
- Page 17 4 hours 24 hours When you hear the battery alarm indicating low power, you will have approximately 3-4 hours of normal use. The hearing aid turns off when the battery power is critically low. Hearing loss, sound environment and streaming are factors that affect the estimated use time.
- Page 18 Operating and charging conditions Your hearing aid has been designed to operate in everyday situations, and it works in environmental conditions that are comfortable for you. You can wear your hearing aid during flights, but you should remove it before showering, swimming and sleeping.
- Page 19 Long-term storage when not in use If you plan to not wear your hearing aids for a longer period of time, they need to be stored in the charger for being kept turned off during long-term storage when not in use. Every 6 months you will have to charge the hearing aid to avoid an unrecoverable deep-discharge of the battery.
- Page 20 Transport conditions Minimum Maximum Temperature -20 °C (-4 °F) 55 °C (131 °F) Humidity 10% rH 90% rH You can find technical data sheets on www.widexpro.com/documents and additional information on your hearing aids on www.widex.com.
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Page 21: Daily Use
DAILY USE Turning the hearing aid on and off Turning on the hearing aid: ● Remove the hearing aid from the charger, and it turns on automatically after a few seconds. The hearing aid will play a sound signal to indicate that it is on. -
Page 22: Removing The Hearing Aid
Removing the hearing aid 1. Start by removing the hearing aid from behind the ear. 2. Then take the ear-set carefully out of the ear canal while you hold the lower part of the earwire. Your hearing aid can be fitted using different types of ear-sets. See the separate ear-set manual for more information about your ear-set. -
Page 23: Customization
CUSTOMIZATION Programs This is an overview of programs that you can select from. Ask your hearing care professional for guidance. PROGRAMS Universal Automatic program with focus on optimum sound in all situations PureSound Automatic program with focus on natural and pleasant sound in all situations Quiet Special program for listening in quiet environ-... - Page 24 PROGRAMS Party For listening in situations with many people talking at the same time Social Use this program if you are in small social gatherings, such as family dinners Music For listening to music SPECIAL PROGRAMS Zen/Relax Plays tones or noise for a relaxing sound back- ground.
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Page 25: The Zen Program
The names in the list of programs are the default names. Your hearing care professional can also select an alternative program name from a preselected list. Then it is even easier for you to select the right program in each listening situation. - Page 26 The duration of the Zen play time can be set by your hearing healthcare professional according to your needs. Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus.
- Page 27 ● "Long-press" option - the program button is pressed and held for more than 1 second. Up to three Zen styles are available. A "short-press" of the program button in the long-press mode will allow you to cycle through the available Zen styles. You can exit the "long-press" mode by pressing and holding the program button for more than one second.
- Page 28 ● Active drainage from the ear within 90 days ● History of rapid progressive hearing loss within previous 90 days ● Acute or chronic dizziness ● Sudden unilateral hearing loss in previous 90 days Warnings Use of the Zen program may interfere with hearing everyday sounds includ- ing speech.
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Page 29: Light Indicator Overview
Program 1 Spoken message Program 2 Spoken message Program 3 Spoken message Program 4 Spoken message Program 5 Spoken message Light indicator overview Light indicators Status Five slow, green flashes The hearing aid is turning on Six green flashes The hearing aid has successfully been paired with a Bluetooth device Special care indication This feature can be enabled by your hearing care professional... -
Page 30: Lost Partner
Light indicators Status Continuous red flashes The hearing aid is turned on Low battery, less than 20% Lost partner Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing aid in the opposite ear. - Page 31 Using a smartphone with your hearing aid When you use a smartphone, hold it in front of you so that the microphone on the phone is close to your mouth. This way you will experience the best sound during your phone call.
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Page 32: Pairing With Your Smartphone
Go to the More menu in the MOMENT app and select “Hearing aid Blue- tooth” to turn off the Bluetooth connection. Bluetooth will reconnect once the hearing aid has been restarted. You can see a list of compatible smartphones, tablets, etc. at this website: www.widex.com/support/compatibility/... -
Page 33: Cleaning
CLEANING Cleaning your hearing aid every day will make it more effective and more comfortable to wear. Wipe the hearing aid off with a soft, dry cloth. If the microphone openings are blocked, contact your hearing care professional. If you notice any dust or dirt in the microphones, gently blow it away or wipe it off with a soft cloth. - Page 34 The wax guard is a filter placed in the opening of the receiver behind the ear-tip, and it helps to protect the receiver against earwax. Always use wax guards supplied by Widex with your hearing aid. For information on how to change the wax guard, see the ear-set manual.
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Page 35: Accessories
ACCESSORIES You can use a variety of accessories with your hearing aid. Ask your hearing care professional if you could benefit from using these accessories. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX 2* for easy landline use COM-DEX for wireless connection to mobile phones and other devices via Bluetooth... -
Page 36: Troubleshooting
TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hearing care professional. Problem Possible cause Solution The hearing aid is com- It is not turned on Turn the hearing aid on by pletely silent placing the hearing aid in the... - Page 37 Problem Possible cause Solution The wax guard is Remove the ear-tip from blocked with ear the earwire/tube. If ear wax wax. has accumulated in the wax guard, change the wax guard. For further information, see the ear-set manual. You can also contact your hearing care professional for advice Your hearing may...
- Page 38 NOTE This information covers only the hearing aid. See the "Ear-sets for Widex hear- ing aids" user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.
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Page 39: Travelling On An Airplane
TRAVELLING ON AN AIRPLANE The hearing aid and the charger are allowed in both hand luggage and checked luggage. You need to turn off the Bluetooth connection on the hearing aid by using the app. There is no risk of transmitting from the hearing aid's 2.4 GHz radio transmitter as long as the hearing aid is not connected to the mobile phone. -
Page 40: Regulatory Information
REGULATORY INFORMATION Warning to hearing aid dispensers A hearing aid dispenser should advise a prospective hearing aid user to con- sult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions:... -
Page 41: Important Notice For Prospective Hearing Aid Users
Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as oto- laryngologists, otologists, or otorhinolaryngologists. -
Page 42: Children With Hearing Loss
evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged. Children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabili- tation since hearing loss may cause problems in language development and the educational and social growth of a child. - Page 43 ● A built-in pairing table which specifies valid and legitimate pairing among units ● A proprietary Widex communication protocol which checks the package numbers during each transmission. ● A Cyclic Redundancy Check (CRC) to check data validity and correct...
- Page 44 Electromagnetic emissions/immunity standards The product complies with the following EMC/EMI standards: Standard Test type Note 47 CFR Part 15, RF emissions US FCC requirements for Subpart B unintentional radiators 47 CFR Part 15, RF emissions US FCC requirements for Subpart C intentional radiators IEC 60601-1-2 General EMC including...
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Page 45: Directive 2014/53/Eu
@10 m, 2.4 GHz, 0.9 mW EIRP. A copy of the Declaration of Conformity according to 2014/53/EU can be found at: www.widex.com/doc To avoid potential degradation of radio performance, your device should be separated by at least 25 cm (10 inches) from other radio communications equipment. - Page 46 FCC and ISED statements FCC ID: 2AXDT-RFM014 IC: 26428-RFM014 HVIN: RFM014 Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
- Page 47 — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. NOTE This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
- Page 48 (2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. ISED RADIATION EXPOSURE STATEMENT: This equipment complies with ISED RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
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Page 49: Symbols
SYMBOLS Symbols commonly used by WIDEX in medical device labelling (labels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated. - Page 50 Symbol Title/Description RCM mark The product complies with electrical safety, EMC and radio spectrum regula- tory requirements for products supplied to the Australian or New Zealand markets. Medical device Indication that the device is a medical device.
- Page 52 WSAUD A/S Nymoellevej 6, DK-3540 Lynge, Denmark www.widex.com Manual no.: 9 514 0932 041 02 9 514 0932 041 02 CIB number: CIB17M Issue: 2024-01...
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