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USER INSTRUCTIONS
THE WIDEX DREAM™ FAMILY
D-PA model
Receiver-in-canal

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Summary of Contents for Widex Widex Dream D-PA

  • Page 1 USER INSTRUCTIONS THE WIDEX DREAM™ FAMILY D-PA model Receiver-in-canal...
  • Page 2 YOUR HEARING AID (To be filled out by the hearing care professional) Your hearing aid series: PROGRAMS  Master  Music  TV  Comfort  Reverse focus  Phone  Zen SPECIAL PROGRAMS  Master + Zen  Master + Phone ...
  • Page 3 SMARTTOGGLE PROGRAMS  Zen NOTE Read this booklet and the booklet"Ear-sets for Widex hearing aids" carefully be- fore your start using your hearing aid.
  • Page 4: Table Of Contents

    CONTENTS YOUR HEARING AID...................6 Welcome......................6 Important safety information.................7 THE HEARING AID..................9 Indications for use................... 9 Intended use.....................9 The battery....................... 9 Sound signals....................11 How to tell right from left................12 Turning the hearing aid on and off...............13 Putting on and removing your hearing aid..........14 Sound adjustment..................
  • Page 5 EC directives....................47 FCC and IC statements..................47 SYMBOLS....................51...
  • Page 6: Your Hearing Aid

    YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet.
  • Page 7: Important Safety Information

    Important safety information Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a doctor immediately and the 24 Hour National Button Battery Ingestion Hotline at (202) 625-3333.
  • Page 8 Storage and transportation up to 60°C (140°F) with 10%-95% rH can be accepted in shorter periods (duration of max. of 2 weeks). Your hearing aids are designed to operate from 0°C (32°F) to 50°C (122°F). For more information about your hearing aids, visit: www.widex.com.
  • Page 9: The Hearing Aid

    THE HEARING AID Indications for use The hearing aids are indicated for individuals with a range of hearing loss from slight (16 dB HL) to moderately severe (up to 85 dB HL) and all hearing loss configurations. They are to be programmed be licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolanryngologists) who are trained in hear- ing (re)habilitation and tinnitus management.
  • Page 10: Low Battery Indication

    NOTE Check that the battery is completely clean and free of any residue before insert- ing it in the hearing aid. Otherwise your hearing aid may not function as expec- ted. Never attempt to recharge your hearing aid batteries, as they could ex- plode.
  • Page 11: Sound Signals

    Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, re- move the battery. NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.
  • Page 12: How To Tell Right From Left

    Program 3 Message/three short beeps Program 4 Message/one short and one long beep Program 5 Message/one long beep and two short beeps Zen+ Message/tone Ask your hearing care professional to turn these sounds signals off if you don't need them. Lost partner (Only available in 440-series) Your hearing care professional can turn on a feature in your hearing aid that...
  • Page 13: Turning The Hearing Aid On And Off

    Turning the hearing aid on and off To turn the hearing aid on, close the battery drawer. The hearing aid will play a sound signal to indicate that it is on, unless your hearing care professional has deac- tivated this function. To turn off the hearing aid, push the battery drawer downwards.
  • Page 14: Putting On And Removing Your Hearing Aid

    Putting on and removing your hearing aid To put on your hearing aid: 1. Insert the ear-set in the ear while holding the lower part of the tube. Pulling the outer ear up- wards and backwards at the same time can be helpful.
  • Page 15: Sound Adjustment

    Sound adjustment Your hearing aid adjusts the volume automatically according to your sound environment. If you have a remote control, you can also adjust the sound manually, de- pending on your needs and preferences. Depending on the hearing aid settings and features, any sound adjustment you make will affect both hearing aids.
  • Page 16 PROGRAMS Music For listening to music For listening to the TV Comfort Attenuates background noise Reverse focus Focus on sounds from behind. Phone This program is designed for listening to phone conversations Plays tones or noise for a relaxing sound background SPECIAL PROGRAMS Compound programs...
  • Page 17 Changing programs To change programs, simply push the program key on your remote control. Zen+ To access this program, press and hold the program key for more than one second. A quicker press then allows you to cycle through the available Zen styles.
  • Page 18 Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. Indications for use The Zen program is intended to provide a relaxing sound background for adults (21 years and older) who desire to listen to such a background in qui- et.
  • Page 19 Because of the unique ways in which Zen is programmed in your hearing aid, please follow the recommendations of your hearing care professionals as to how to use the program, when to use the program and/ or how long to use the program.
  • Page 20: Using A Telephone With Hearing Aids

    Warnings Use of the Zen program may interfere with hearing everyday sounds includ- ing speech. It should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations. Risks There are no known risks or side effects associated with the use of the Zen program.
  • Page 21: Cleaning

    Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex Dry-Go UV to help keep their hearing aids dry and clean. Ask your hearing care professional if this is right...
  • Page 22 When not in your ears leave the battery compartment open to ventilate the hearing aid. For information on how to clean your ear-set, see the ear-set manual. Do not use any kind of liquid or disinfectant to clean your hearing aid. Clean and inspect your hearing aid every day after use to check that it is not broken.
  • Page 23: Accessories

    ACCESSORIES You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care pro- fessional. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX for easy landline use FM+DEX for streaming audio and FM signals UNI-DEX...
  • Page 24: Troubleshooting

    TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is com- It is not turned on Make sure the battery pletely silent...
  • Page 25 NOTE This information covers only the hearing aid. See the "Ear-sets for Widex hear- ing aids" user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.
  • Page 26: Regulatory Information

    REGULATORY INFORMATION The following Table summarizes the technical details of the WidexLink tech- nology as it is implemented in the DREAM™ hearing aids. Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Antenna type Inductive an- Inductive an- Inductive an- Embedded tenna tenna tenna ceramic an-...
  • Page 27 Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Range < 1 m remote < 1 m remote < 30 cm be- < 10 m be- unit to hear- unit to hear- tween hearing tween PC and - ing aid ing aid aid and TM- NOAHlink <...
  • Page 28 Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Protocol Random Ac- Random Ac- Random Ac- Packet-based cess – no colli- cess – no colli- cess – no colli- protocol, time sion avoid- sion avoid- sion avoid- divided; se- ance ance ance cure Serial Port Profile (SPP)
  • Page 29 Surveillance of partner hearing aid – The hearing aid(s) will signal an alert (“partner check”) when a hearing aid battery has expired, or that one of the hearing aids has fallen off. In rare instances, a much stronger wireless source nearby may activate this alert.
  • Page 30 Radiated output power: 29 pW / -75 dBm Magnetic field strength: -54 dBμA/m @ 10 m Duty Cycle: < 5 % (averaged over 1 hour of operation) Simplex or semi duplex capability The radio receiver in the DREAM™ series hearing aid is using the same fre- quency and bandwidth as the transmitter.
  • Page 31 A built-in pairing table which specifies valid and legitimate pairing among units A proprietary Widex communication protocol which checks the package numbers during each transmission. A Cyclic Redundancy Check (CRC) to check data validity and correct errors. Guidance and manufacturer’s declaration Electromagnetic emissions The DREAM™...
  • Page 32 Emissions test Compliance Electromagnetic envi- ronment - guidance RF emissions Group 1 The DREAM™ hearing CISPR 11 aid uses RF energy only for its internal function. Therefore, its RF emis- sions are very low and are not likely to cause any interference in near- by electronic equip- ment.
  • Page 33 The DREAM™ series hearing aids are intended for use in the electromagnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an environment. Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment –...
  • Page 34 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Surge ± 1 kV line(s) to line(s) applicable *) applicable *) 61000-4-5 ± 2 kV line(s) to earth applicable *) Voltage dips, <5 % UT short interrup- (>95 % dip applicable *) applicable *) tions and voltage...
  • Page 35 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Power frequency 3 A/m 3 A/m Power frequency (50/60 Hz) mag- magnetic fields netic field should be at lev- els characteristic 61000-4-8 of a typical loca- tion in a typical commercial or hospital environ- ment...
  • Page 36 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Portable and mo- bile RF communi- cations equip- ment should be used no closer to any part of the DREAMTM series hearing aid, in- cluding cables, than the recom- mended separa- tion distance cal- culated from the...
  • Page 37 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Recommended separation dis- tance Conducted RF 3 Vrms 3 Vrms d = 1.2 ÖP 61000-4-6 150 kHz to 80 Radiated RF 3 V/m 3 V/m d = 1.2 ÖP 80 MHz to 800 61000-4-3 80 MHz to 2.5...
  • Page 38 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Where P is the maximum output power rating of the transmitter in watts (W) accord- ing to the trans- mitter manufac- turer and d is the recommended separation dis- tance in meters (m).
  • Page 39 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Interference may occur in the vicini- ty of equipment marked with the following symbol: NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, ob- jects and people.
  • Page 40 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur ra- dio, AM and FM radio broadcast and TV broadcast cannot be predicted the- oretically with accuracy.
  • Page 41 Rated maximum Separation distance according to frequency of transmit- output power of ter (m) transmitter 150 kHz to 80 80 MHz to 800 800 MHz to 2.5 d = 1.2 ÖP d = 1.2 ÖP d = 2.3 ÖP 0.01 0.12 0.12 0.23...
  • Page 42 Rated maximum Separation distance according to frequency of transmit- output power of ter (m) transmitter For transmitters rated at a maximum output power not listed above, the recommended separation distance d in meters (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.
  • Page 43 Standard Test type Note 47 CFR Part 15, subpart RF emissions USA Federal Communi- cations Commission (FCC) requirements for intentional radiators. EN 300 330-2 RF emissions incl. Spuri- EMC and radio spectrum V1.5.1 ous emission matters for Short Range Devices in the frequency range 9 kHz –...
  • Page 44 Standard Test type Note IEC 60118- Immunity International Product 13:2011 RF Near Field immunity std. for hearing aids to test ensure adequate im- munity to radio interfer- ence from cell tele- phones. ANSI C63.19-2007 Immunity American National RF Near Field immunity Standard Methods of test measurement of Com-...
  • Page 45 (i) Visible congenital or traumatic deformity of the ear. (ii) History of active drainage from the ear within the previous 90 days. (iii) History of sudden or rapidly progressive hearing loss within the previous 90 days. (iv) Acute or chronic dizziness. (v) Unilateral hearing loss of sudden or recent onset within the previous 90 days.
  • Page 46 Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation.
  • Page 47: Fcc And Ic Statements

    EC directives Directive 1999/5/EC Hereby, Widex A/S declares that this D-PA is in compliance with the essen- tial requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://wi- dex.com/doc...
  • Page 48 Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 49 NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or oper- ating in conjunction with any other antenna or transmitter. Changes or modifications to the equipment not expressly approved by Wi- dex could void the user’s authority to operate the equipment.
  • Page 50 Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’in- tensité nécessaire à l’établissement d’une communication satisfaisante. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
  • Page 51 SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (la- bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.
  • Page 52 Symbol Title/Description CE mark The product is in conformity with the requirements set out in Eu- ropean CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spec- trum regulatory requirements for products supplied to the Aus- tralian or New Zealand market.
  • Page 56 Widex A/S Nymoellevej 6, DK-3540 Lynge, Denmark www.widex.com Manual no.: 9 514 0219 041 #05 9 514 0219 041 #05 CIB number: CIB289/0117 Issue: 2017-01...

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