Dreo DR-HSH010 - Electric Oil Filled Radiant Heater Manual

SPECIFICATIONS

ASSEMBLING YOUR DEVICE

Package Contents

Assembly Instructions

When using the appliance for the first time, remove the wraps and attach the parts by following the steps below.

1. Place the heater upside down and align the casters with the holes on the base.
   
2. Screw through the holes in the casters, make sure the base and the casters are firmly fixed.
   
3. Set the heater upright. Use the front handle to move to the desired location.
   

Tip-over hazard.
Do not operate without the casters properly installed.

Fire hazard.
Operate the heater in the upright position only. Any other position can cause damage to this heater and even a fire hazard.

Burn hazard.
Unplug and allow the heater to cool before using the handle to move the heater.

GETTING THE MOST OUT OF YOUR UNIT

1. Put the heater by the window to block the penetration of cold air from outside.
   
2. Keep curtains and other furniture at least 3 ft/1m away from the heater.
   

What to Do
Put it by the window to get even warm air.

What Not to Do
If you put it near the door, cold air invades and warm air escapes easily.

USING YOUR DEVICE

Before First Use

The first time the appliance is used, run it at the maximum power for at least two hours. During this time, ventilate the room thoroughly to eliminate the "new" smell release by the appliance. It is completely normal for the appliance to emit "creaking" sounds the first time it is run.

Control Panel

	Power On/Off Touch to turn the heater on or off. Long press for 10s to restore factory settings. Note: When the heater is plugged into the electric outlet, the power indicator will light in red.
	Mode Settings Touch to cycle through ECO and Power Heat modes.
	Power Heat	Three heating levels: H1(800W), H2(1200W), H3(2000W). The display will show H1, H2 or H3 accordingly: H1 - Low heat mode H2 - Medium heat mode H3 - High heat mode
	ECO	The heater will automatically select its optimal heating power, depending on the difference between the set temperature (5-35℃ ) and ambient temperature. Note: When the ambient temperature drops below the set temperature, the heater will adjust the power depending on the difference between the two temperatures after 40 minutes. In ECO mode, the heater will turn off automatically when the set temperature has been reached. If your heater turns off frequently, please raise the set temperature or switch to Power Heat mode.
	Mute/Unmute	To turn on/off the button sounds, long press the Mode Mute/Unmute button on the panel for 3s.
	Timer When the heater is on, touch to set a timer (0-24h). After the timer ends, the heater will turn off automatically. When the heater is off, touch to set a timer (0-24h). After the timer ends, the heater will turn on automatically. To cancel, press the timer button again or set the timer to "--" hour. Long press for 3s to activate/ deactivate Child Lock.
	Heat Level/ Temperature / Timer Hour In Power Heat mode, touch or to adjust the heating level. In ECO mode, touch or to adjust the set temperature. In Timer mode, touch or to set the timer between (0-24h).
	Child Lock Long press the for 3s to activate/deactivate the Child Lock function, when activated the display will light up , and all the buttons on the heater will be locked. Note: Child Lock is not available in the remote control.

LED Display

Note: During heating, the display will light up the Heat Indicator

More Features

Memory Function
The heater will remember its last settings (temperatures, working modes ) once turned on again.

Defrost Mode
To prevent freezing conditions, you can set up your target temperature above 5℃ in ECO mode, this will allow the heater to heat up in high heat mode whenever temperatures fall below the target.

Tip-Over Protection
For your safety, when the heater is tipped over, it will shut off automatically. To restore it, place it back up and wait for the indicator to light on to turn the heater on.

Overheat Protection
When the heater overheats, it will stop heating automatically.

Remote Control

Note: When display dimming is on, pressing any button will turn the display back on, if no action is taken, the display will automatically dim after 10 seconds.

Battery Replacement

1. Press the locking button to pop out the battery holder.
2. Replace with the same battery type with the (+) side facing up.
3. Push in the holder until securely locked into place.

Note: If the indicator on the remote control doesn't turn on anymore, please consider replacing the battery.

Chemical Burn Hazard.
Keep batteries away from children.
This product contains a lithium button/coin cell battery. If a new or used lithium button/coin cell battery is swallowed or enters the body, it can cause severe internal burns and can lead to death in as little as 2 hours. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the battery, and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
The batteries must be disposed of properly, including keeping them away from children. Even used cells may cause injury.

CLEANING AND MAINTENANCE

Always turn off and unplug before cleaning.

Outer Surface
Use a soft, dry cloth to gently wipe clean the outer surface.

ATTENTION
DO NOT unscrew the unit.	DO NOT use cleaning agents.	DO NOT use abrasive scrubbers.
	Fire or electrical shock hazard. DO NOT immerse the main unit in water. NEVER allow water to get inside the heater.
	Except for cleaning, any servicing should be performed by an authorized service representative.
	Store in a cool, dry area and keep the cable out of high-traffic areas to avoid tripping hazards.

TROUBLESHOOTING

Problem	Possible Causes	Solution
Malfunction codes on LED display	E1 - Temperature sensor open circuit	Unplug it from the power source and contact Customer Support.
	E2 - Temperature sensor short circuit	Unplug it from the power source and contact Customer Support.
The unit does not start The unit suddenly stops during heating	The heater was tipped over.	Place the heater back on a flat, level and stable surface and wait for the indicator to light to turn the heater on.
	The heater surpassed the Overheat protection.	Unplug the heater and allow it to cool before plugging it back again.
		Remove any objects on or near the heater.
	No power is passing through the unit.	Ensure that your circuit breaker or fuse is working properly.
		Ensure that your heater is placed on a flat and even surface.
	In ECO mode, the set temperature is lower than the ambient temperature.	Ensure that the temperature is set to be higher than the ambient temperature.
The unit doesn't raise temperature	Temperature raises too slowly	This heater uses convection, which may take longer, but allows it to deliver heat uniformly without making air too dry. You can use the timer function to heat your room beforehand
	Only heats a small area.	This heater is not recommended for open areas or outdoor use.
	ECO mode doesn't reach my target temperature.	If you are farther away from your heater, you can raise the target temperature or switch to Power Heat mode.
	In ECO mode, the heater will turn off heating automatically when the set temperature has been reached.	This is normal. If your heater turns off frequently, please raise the set temperature or switch to Power Heat mode.

If your problem is not listed or still persists, contact our Customer Support.

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons and hyperthermia, including the following:

Do not the heater while cover in operation.

Do not use the Oil-filled heater near flammables and combustibles.

GENERAL CARE AND SAFETY GUIDE

1. The product is for household use only. Read all instructions before using this appliance and keep them for future reference.
2. Use only the voltage specified on the rating plate of the heater.
3. Do not cover or restrict airflow to the inlet or exhaust grilles in any manner as the appliance may overheat and become a fire risk.
4. Do not place appliance close to a radiant heat source.
5. Do not operate in areas where gasoline, paint or other flammable liquids are used or stored.
6. Do not use the appliance to dry clothes.
7. 
   Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause an electric shock, fire or damage to the appliance.
8. Do not operate any appliance with a damaged cord, plug or after the appliance
9. Malfunctions or has been dropped or damaged in any manner. Return to a qualified electrical person for examination, electrical or mechanical adjustment, service or repair.
10. This appliance is intended for household use only and not for commercial or industrial use.
11. 
    Use this appliance only as described in this manual. Any other use is not recommended by the manufacturer and may cause fire, electric shock or injury.
12. The most common cause of overheating is deposits of dust or fluff in the appliance. Ensure these deposits are removed regularly by unplugging the appliance and vacuum cleaning air vents and grilles.
13. Do not use abrasive cleaning products on this appliance. Clean with a damp cloth (not wet) rinsed in hot soapy water only. Always remove plug from the mains supply before cleaning.
14. Do not connect the appliance to the mains voltage until completely assembled and adjusted.
15. 
    This appliance heats up slightly when in use. To avoid burns, do not let bare skin touch hot surfaces.
16. Switch off and use handles where provided when moving.
17. Use this heater on a horizontal and stable surface as applicable.
18. Do not operate with cord set coiled up as a build up of heat is likely, which could be sufficient to become a hazard.
19. The use of an extension cord with this appliance is not recommended.
20. Do not remove plug from power socket until the appliance has been switched off.
21. Do not remove plug from power socket by pulling flex - always grip plug.
22. Always unplug appliance when not in use.
23. Do not allow cord to come in contact with heated surfaces during operation.
24. Do not run cord under carpeting, throw rugs or runners etc. Arrange cord away from traffic areas so that it will not be tripped over.
25. Do not twist, kink or wrap the cord around the appliance, as this may cause the insulation to weaken and split. Always ensure that all cord has been removed from any cord storage area.
26. Do not store appliance while it is still hot.
27. The heater must not be located immediately below a socket-outlet.
28. Do not use this heater in the immediate surroundings of a bath, a shower or a swimming pool.
29. This heater is filled with a precise quantity of special oil. Repairs requiring opening of the oil container are only to be made by the manufacture or his service agent who should be contacted if there is an oil leakage.
30. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a Similarly qualified l person in order to avoid a hazard.
31. Do not use this appliance outdoors, or on wet surfaces. Avoid spilling liquid on the appliance.
32. When scrapping the heater, follow the regulations concerning the disposal of oil.
33. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision
34. Children of less than 3 years should be kept away unless continuously supervised.
35. Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.
36. 
    Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
37. 
    In order to avoid overheating, do not cover the heater.
38. 
    This heater is not equipped with a device to control the room temperature.
39. Do not use this heater if it has been dropped.
40. Do not use if there are visible signs of damage to the heater.
41. 
    In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
Children being supervised not to play with the appliance.

Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.

Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
Do not cover.

High temperatures may be generated under certain abnormal conditions. Do not partially or fully cover or obstruct the front of this heater.

FOR HOUSEHOLD USE ONLY
READ AND SAVE THESE INSTRUCTIONS

Gentle Reminder:
Check the appliance regularly and refer to TROUBLESHOOTING or contact our customer support if it shows any of the following signs:

• Power cord or plug is damaged.
• Loud noise, unusual smell or excessive heat.

HOT SURFACE
THE HEATER CAN BE VERY HOT ON THE SIDES AND REAR. ONLY THE FRONT PANEL AND HANDLE ARE SAFE TO TOUCH DURING USE.

DREO CUSTOMER CARE

Information requirment for the electric local space heaters:

We're Here to Help!
uk-support@dreo.com
www.dreo.com

Shenzhen Hesung Innovation Technology Co., LTD
26F, Bldg A7, Creative City, Shenzhen, China

Documents / Resources

References

• Dreo - Elevating Smart Living | Dreo Official Brand Website

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