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Z-WAVE CONTROL
1. ADD DEVICE to your hub
Initiate inclusion (pairing) in the app (or web
interface).
Not sure how? Scan one of the QR codes
below for step-by-step instructions or get in
touch: www.support.getzooz.com
2. Finalize inclusion at the relay.
TAP THE Z-WAVE BUTTON 3 TIMES QUICKLY
if using traditional Z-Wave inclusion.
SCAN THE QR CODE / ENTER THE 5-DIGIT PIN
if using the new SmartStart method.
The SmartStart security PIN is located on the back
of the relay, next to the Z-Wave Plus logo.
The LED indicator will blink green to signal communication
and turn green for 2 seconds if inclusion is successful or turn
red for 2 seconds if the pairing attempt fails.
NEED SOME HELP? ask@getzooz.com
Choose your hub and scan the QR code with your phone's
camera. Then click on the link to access the step-by-step
pairing instructions.
Z-Box Hub
Hubitat
Get more tutorials and helpful tips at ww.support.getzooz.com
TROUBLESHOOTING
The relay won't add to your system? Try this:
1. Initiate EXCLUSION and click the Z-Wave button 3 times
quickly.
2. Click the Z-Wave button 4-5 times quickly to add.
3. Bring the gateway controller (hub) closer to the relay, it
may be out of range.
4. Get troubleshooting tips for your hub at
www.support.getzooz.com
The relay won't control the load manually anymore? Try
this:
1. Turn the power off at the breaker and check if a wire
didn't get loose.
2. Exclude the relay from the hub or reset it in case manual
control was accidentally disabled.
3. The load may be incompatible so try it with a single
incandescent bulb.
EXCLUSION (REMOVING / UNPAIRING DEVICE)
1. Bring your Z-Wave gateway (hub) close to the relay if
possible
2. Put the Z-Wave hub into exclusion mode (not sure how to
do that? ask@getzooz.com)
3. Click the
Z-Wave button
LED indicator will start blinking green)
4. Your hub will confirm exclusion, the LED indicator on the
relay will turn green for 2 seconds, and the device will
disappear from your controller's device list.
FACTORY RESET
If your primary controller is missing or inoperable, you may
need to reset the device to factory settings. To reset the relay,
click the Z-Wave button once and immediately a er,
press and hold the button for 15 seconds. The LED
indicator will flash during the process and turn red for 3
seconds to confirm successful reset.
NOTE: All previously recorded activity and custom
settings will be erased from the device's memory.
Home Assistant
SmartThings
on the relay 3 times quickly (the
PAGE 3
ADVANCED SETTINGS
Here is a selection of settings available to customize your
relay. Scan the QR code for a full list of parameters and
look below for how to access them on your hub.
Timer to automatically turn the relay on
Ÿ
or off a er a set period of time
Smart Bulb Mode (disable the relay)
Ÿ
External switch type
Ÿ
On/off status a er power failure
Ÿ
Choose your hub and scan the QR code with your phone's
camera. Then click on the link to learn how to access and
change the advanced settings for the relay on your hub.
Z-Box Hub
Hubitat
This Double Relay supports Group 1 with up to 5 devices for
Lifeline Group communication, Group 2 and Group 3 with up
to 5 devices. This device will send BASIC REPORT and
SWITCH BINARY REPORT to Group 1 and BASIC SET
command to group 2 (for S1) and 3 (for S2) when operated
manually from the wall switch. You can set direct association
to have the relay control another Z-Wave device
independently of the hub by using Group 2 or Group 3. Not
every hub exposes direct association settings in the interface
so please go to www.support.getzooz.com to see if your
system allows for direct association.
S2
This product can be included and operated in any Z-Wave network
with other Z-Wave certified devices from other manufacturers
and/or other applications. All non-battery operated nodes within
the network will act as repeaters regardless of vendor to increase
reliability of the network.
This product features the latest Security 2 (S2) framework to
remove smart home network hacking risks. This device is equipped
with a unique authentication code for trusted wireless
communication.
This is an ETL certified device. ETL, just like UL, is a Nationally
Recognized Testing Laboratory. The ETL mark is proof of product
compliance with North American safety standards.
This product is covered under a 12-month limited warranty and a
5-year extended warranty once registered. To read the full warranty
policy or file a warranty claim, please go to
www.getzooz.com/warranty
IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS,
REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT,
OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA-MAGES. ZOOZ'S LIABILITY AND
CUSTOMER'S EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN CON-NECTION WITH THIS
AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT
LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY
LIMITED TO, AT ZOOZ'S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT
PORTION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED. ALL CLAIMS OF ANY KIND
ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL BE DEEMED
WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ'S DELIVERY, OR THE DATE FIXED
FOR DELI-VERY IN THE EVENT OF NONDELIVERY.
FCC NOTE
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED
MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO
OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE. SUITABLE FOR DRY LOCATIONS ONLY. DO NOT
IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED TO WATER.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following conditions:
1. This device may not cause harmful interference,
2. This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used according
to instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in any given installation.
If this equipment causes harmful interference to radio or television reception, the user may try to correct the
interference by taking one or more of the following measures:
- Reorient or relocate receiving antenna
- Increase the separation between equipment and receiver
- Connect equipment into a separate outlet or circuit from receiver
- Consult the dealer or an experienced radio/TV technician for additional assistance
All brand names displayed are trademarks of their respective holders.
© Zooz 2023
SCAN SETTINGS
Home Assistant
ASSOCIATION
WARRANTY
PAGE 4
SmartThings
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