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Protecting The Vacuum's Motor; Resetting The Brush Motor; Warranty; Troubleshooting - Bissell SurfaceSense Lift-Off 3415 Series Manual

Pet vacuum cleaner

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Protecting the Vacuum's Motor

For more assistance with your vacuum's motor protection, visit support.BISSELL.ca.
There is an internal thermal protector in your vacuum that protects it from overheating. It controls
the main vacuum motor only, not the brush motor. When it activates, the main motor will stop.
The front lights and brush roll will stay on but there won't be any suction. If this happens, follow
these steps:
1.
Turn vacuum OFF and unplug from electrical outlet.
2.
Check for the source of overheating problem (full dirt tank, dirty filters or a clog) and fix by
following the steps in the "Vacuum won't pick up dirt" troubleshooting section.
3.
When the motor cools for approximately 30 minutes, the thermal protector automatically resets
and cleaning may continue. If the vacuum will not turn ON or the thermal protector continues to
activate, contact Consumer Care.

Resetting the Brush Motor

For more assistance with your vacuum's brush motor, visit support.BISSELL.ca.
There is a circuit to protect the brush motor. If something becomes lodged in the foot and the brush
shuts off, turn the cleaner off and unplug from the outlet. Remove the obstruction. The brush will
automatically reset when the cleaner is plugged in and turned back on.
WARNING
To reduce the risk of electrical shock:
• Turn power switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.
• Before using your vacuum, make sure that the dirt tank is in locked position and that all fi lters, both pre- and post-fi lters, are in
place. DO NOT operate your vacuum without these fi lters.
• Do not operate vacuum with damp or wet fi lters. Allow components to dry before reassembling the dirt tank.
• Do not use without fi lters in place.
Note: Any other maintenance or servicing not included in this manual should be performed by an
authorized service representative.

Warranty

Limited 5-year warranty. Visit support.BISSELL.ca or call 1-800-263-2535 for complete warranty
information.

Troubleshooting

For a comprehensive walkthrough of your product and support tips visit support.BISSELL.ca.
Every Purchase Saves Pets
BISSELL proudly supports BISSELL Pet Foundation®
and its mission to help save homeless pets. When you
buy a BISSELL® product, you help save pets, too. We're
proud to design products that help make pet messes,
odours and pet homelessness disappear.
Visit BISSELLsavespets.ca to learn more.
©2023 BISSELL Inc. All rights reserved.
Part Number 1636399 02/23

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This manual is also suitable for:

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