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For Service or Assistance
Follow These Steps
1
3.
. If your cooktop should fail to
operate, check to be sure that a fuse
has not blown or the circuit breaker
is Not open.
If the problem is not due to the
above item, first call your dealer or
repair service he recommends.
All service should be handled locally
by the dealer from whom you
purchased the cooktop or an
authorized KitchenAid servicer.
In the event you are unable to obtain
the name of a local authorized
KitchenAid servicer, call KitchenAid
Customer Relations, TOLL-FREE:
800-422-1230.
A Customer Relations representative
can recommend a qualified service
company in your area.
If you must call or write, please
provide: Model Number, Serial
Number, Date of Purchase and a
complete description of the problem.
Write to:
Customer Relations Department
KitchenAid, Inc.
PO. Box 558
St. Joseph, MI 49085-0558
Please include a daytime phone
number in your correspondence.
. If you are not satisfied with
the action taken, contact the Major
Appliance Consumer Action Panel
(MACAP). MACAP is a group of
independent consumer experts that
voices consumer views at the highest
levels of the major appliance
industry. Contact them only when
the dealer, authorized servicer, or
KitchenAid, Inc. have failed to resolve
your problem.
Major Appliance Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606
MACAP wiill in turn inform us of
your action.
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