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A: Please check the X7 operation mode you are currently in by pulling down the settings menu
from the upper right of the touchscreen. If you're in Pure Music mode, tap on the mode icon to
switch to Android mode, after that you will be able to access the Android homescreen.
Note: You can pull down from the upper right of the screen twice to enable the Quick settings menu and view the
current system mode.
Why can't I see the Quick settings menu when I pull down from the top of the touchscreen?
A: There are two levels of pull-down menus. After the first pulling down, you will see the
notification panel and after the second pulling down you will see the Quick settings menu.
Does the X7 support 256GB micro SD cards?
A: Yes.
Does the X7 coaxial digital output support DoP? At what rate?
A: Yes. The DoP output can be supported at up to 2.8MHz/1bit (DSD64).
Why can my X7 not receive OTA updates / why is the OTA update so slow?
A: The update download may be slow owing to network constraints, at the FiiO server's end, in the
intermediary network, at your Internet ISP, your WiFi router, or owing to poor WiFi reception by
the X7 (move closer to the router / hotspot). In any case, you may press the Home button to
dismiss the update download progress bar and continue using the X7 normally while the update
downloads. You may even switch the X7 off and on and the update download will continue.
Why sometimes it shows "0 new songs added to media library" after updating?
A: X7 has adopted the incremental update method. If the songs had already been added to
library, then they wouldn't be added in the next scanning. Therefore it would show "0 song
added to media library" after the uupdate. And this is not an update failure. Because of the
incremental update scheme, the player is able to support the "Newly added" function and also
save the scanning time.
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