Before Calling Your After Sales Service - Electrolux LUT5NE28W2 User Manual

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PART - 6.

BEFORE CALLING YOUR AFTER SALES SERVICE

Errors
Your freezer will warn you if the temperatures for the freezer is at improper levels or if a
problem occurs with the appliance. In case of a problem within the freezer, the alarm led will
release red light.
Alarm
indicator LED
is turning on
"Failure" Warning
If you are experiencing a problem with your freezer, please check the following before
contacting the after-sales service.
Your freezer is not operating
Check if:
• There is power
• The plug is correctly placed in the socket
• The plug fuse or the mains fuse has blown
• The socket is faulty. Examine this by plugging your freezer into a working socket.
What to do if your appliance performs poorly;
Check that;
• You have not overloaded the appliance,
• The freezer temperature set to -16,
• The doors are closed perfectly,
• There is no dust on the condenser,
• There is enough place at the rear and side walls.
Your freezer is operating noisily
Normal noises
Cracking (ice cracking) noise occurs:
• During automatic defrosting
• When the appliance is cooled or warmed (due to expansion of appliance material).
Short cracking noise occurs: When the thermostat switches the compressor on/off.
Motor noise: Indicates the compressor is operating normally. The compressor may
cause more noise for a short time when it is first activated.
Bubbling noise and splash occurs: Due to the flow of the refrigerant in the tubes of
the system.
Water flowing noise occurs: Due to water flowing to the evaporation container. This
noise is normal during defrosting.
MEANING
There is/are some
part(s) out of order or
there is a failure in the
cooling process.
The product is plugged
for the first time or
a long-time power
interruption for 1 hour.
WHY
Check the door is open or not and check
if the product working 1 hour. If the door
is not open and the product had worked
1 hour, call service for assistance as
soon as possible.
EN - 22 -
WHAT TO DO

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