Troubleshooting - Acer Nitro 5 Lifecycle Extension Manual

Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a
technician if a problem occurs. Solutions to more serious problems require opening up the
computer. Do not attempt to open the computer yourself; contact your dealer or authorized service
center for assistance.
Troubleshooting tips
This computer incorporates an advanced design that delivers on-screen error message reports to
help you solve problems.
If the system reports an error message or an error symptom occurs, see "Error message" below. If
the problem cannot be resolved, contact your dealer.
Error messages
If you receive an error message, note the message and take the corrective action. The following
table lists the error messages in the alphabetical order together with the recommended course of
action.
Error Messages
CMOS battery bad
CMOS checksum error
Disk boot failure
Equipment configuration
error
Hard disk 0 error
Hard disk 0 extended type
error
I/O parity error
Keyboard error or no
keyboard connected
Keyboard interface error
Memory size mismatch
If you still encounter problems after going through the corrective measures, please contact your
dealer or an authorized service center for assistance.
Troubleshooting
Table 1-11. Error Messages
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Insert a system (bootable) disk, then press Enter to reboot.
Press F2 (during POST) to enter BIOS utility, then press Exit in
the BIOS utility to reboot.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Press F2 (during POST) to enter BIOS utility, then press Exit in
the BIOS utility to reboot.
Corrective Action
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