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10.2 General FAQs
Q1:
When I install my monitor, what
should I do if the screen shows
'Cannot display this video mode'?
Ans.: Recommended resolution for
this monitor: 23.8" (2560 x 1440)
/ 13.3" (1200 x 1600).
•
Unplug all cables, then connect your
PC to the monitor that you used
previously.
•
In the Windows Start Menu, select
Settings/Control Panel. In the Control
Panel Window, select the Display
icon. Inside the Display Control Panel,
select the 'Settings' tab. Under the
setting tab, in box labelled 'desktop
area', move the sidebar to 23.8"
(2560 x 1440) /13.3" (1200 x 1600)
pixels.
•
Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK (23.8"LCD).
•
Restart your computer and repeat
step 2 and 3 to verify that your PC
is set at 23.8" (2560 x 1440) /13.3"
(1200 x 1600).
•
Shut down your computer,
disconnect your old monitor and
reconnect your Philips LCD monitor.
•
Shut down your computer,
disconnect your old monitor and
reconnect your Philips EPD monitor.
•
Turn on your monitor and then turn
on your PC.
Q2:
What is the recommended refresh
rate for LCD monitor?
Ans.: Recommended refresh rate in LCD
monitors is 60 Hz, In case of any
disturbance on screen, you can
set it up to 75 Hz to see if that
removes the disturbance.
Q3:
What are the .inf and .icm files?
How do I install the drivers (.inf
and .icm)?
Ans.: These are the driver files for your
monitor. Your computer may
ask you for monitor drivers (.inf
and .icm files) when you first
install your monitor. Follow the
instructions in your user manual,
monitor drivers (.inf and .icm files)
will be installed automatically.
Q4:
How do I adjust the resolution on
LCD monitor ?
Ans.: Your video card/graphic driver
and monitor together determine
the available resolutions. You can
select the desired resolution under
Windows ® Control Panel with the
"Display properties".
Q5:
What if I get lost when I am
making monitor adjustments via
OSD?
Ans.: Simply press
select 'Setup' >'Reset' to recall all
of the original factory settings.
Q6:
Is the monitor screen resistant to
scratches?
Ans.: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may affect
your warranty conditions.
Q7:
How should I clean the monitor
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
33
button, then
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