Call Transferring Management; Busy Transferred; Unconditional Transferred; Transfer Incoming Call By Operator - PABX TC-2000 A Instruction Manual

Telephone switches
Table of Contents

Advertisement

Chapter 2: Programming and Operating

2.12 Call Transferring Management

2.12.1 Busy Transferred

Format 1: # 0 ABC ( Assign busy transferred)
ABC = Entrusted extension number
Format 2: # 0 000 ( Cancel busy transferred)
Description: Extension user can input # 0 ABC on his phone to assign calls are

2.12.2 Unconditional Transferred

Format: # * ABC
ABC = Entrusted extension number
Description: Extension user can input # * ABC on his phone to assign calls are
2.12.3 Transfer Incoming Call by Man
Format : Tap hook-switch + ABC
ABC = Extension number
Description: Extension A wants to transfer an incoming call to extension B, he
Condition 1: A doesn't hangup, B answer the phone within 25 seconds can build
Condition 2: A doesn't hangup, B doesn't answer the phone within 25 seconds,
Condition 3: A hangup, B answer the phone within 25 seconds can get through
Condition 4: A hangup, B will stop ringing if he doesn't answer the phone within
transferred to entrusted extension automatically when his phone
is busy.
Allows serial transferring up to five extensions,it is say, the entrusted
extension can entrust other extension to answer incoming call when
it is busy, and so on.
1. The new setting will replace the old one.
2. This function is ineffective for model TC-2000H.
,
transferred to entrusted extension automatically at any time.
The extension cannot be used until setting is cancelled, just need to lift
that extension and then on-hook can cancel setting.
should tap hookswitch and input extension number of B, they can
build internal communication as soon as B lifts handset.
However, if B is busy A will get back to external caller, unless B has
been assigned busy transfer function , so the call will be transferred to
entrusted extension automatically.
External caller is listening music while transferring, whoever A or B
is hangup the remain party will get through caller.
Different conditions would happen when extension B is free:
internal call with A, whoever A or B is hangup the remain party will
get through to caller.
A will get back to caller.
to caller.
25 seconds, then A start ringing if it is free;if A is busy or no answer
within 25 seconds the line will be disconnected.
- 11 -

Advertisement

Table of Contents
loading

This manual is also suitable for:

Tc-2000 hTc-2000 pTc-2000 pp

Table of Contents