Warranty Claim Procedure - Terrco 01-S Series Operating Instructions Manual

WARRANTY CLAIM PROCEDURE

Each new machine is covered by two separate, distinct warranties: one on the machine and one on the electric motor
or gasoline engine. Read
have a warranty claim or not. If your machine is under warranty and malfunctions, determine whether your problem is
electrical or mechanical, and do the following:
ELECTRICAL
1. Consult the list of authorized motor repair stations sent with the machine and locate the station nearest you.
2. Contact the repair station, giving them the following information:
• Complete nameplate date from the motor.
• Tell them that the machine is a terrazzo grinding and polishing machine.
• Give them a description or rundown of the trouble.
• Inform them of the voltage and amperage readings as outlined on page 2 of this manual.
MECHANICAL
1. Contact your Terrco® Distributor giving them the following:
• Model and date purchased.
• Horsepower.
• Accurate description of the malfunction.
2. If there is no Terrco® Distributor in your area call or write to us with the above information.
VERY CAREFULLY the Terrco® warranty covering the machine, as this will tell you whether you