Tyco 4200L User Manual
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Tyco 4200L User Manual

Tyco 4200L User Manual

Interactive digital signage touchmonitor
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User Manual

3200L 32" Interactive Digital Signage TouchMonitor
4200L 42" Interactive Digital Signage TouchMonitor
4600L 46" Interactive Digital Signage TouchMonitor
Interactive Digital Signage Computer Module
User Manual – Interactive Digital Signage
SW601176 Rev B
-
Page 1 of 49

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  • Page 1: User Manual

    User Manual 3200L 32” Interactive Digital Signage TouchMonitor 4200L 42” Interactive Digital Signage TouchMonitor 4600L 46” Interactive Digital Signage TouchMonitor Interactive Digital Signage Computer Module User Manual – Interactive Digital Signage SW601176 Rev B Page 1 of 49...
  • Page 2 AccuTouch, CarrollTouch, Elo TouchSystems, IntelliTouch, Tyco Electronics and TE (logo) are trademarks of the Tyco Electronics group of companies and its licensors. Windows is a trademark of the Microsoft group of companies. Other product names mentioned herein may be trademarks or registered trademarks of their respective companies.

  • Page 3: Table Of Contents

    Table of Contents Chapter 1 - Introduction Chapter 2 – Unpacking Chapter 3 – Touchmonitor Installation Chapter 4 – Computer Module Installation Chapter 5 – Mounting ... 20 Chapter 6 – Operation ... 22 Chapter 7 – Technical Support Appendix A – Native Resolution Appendix B –...

  • Page 4: Chapter 1 - Introduction

    (OSD) controls, and a family of Digital Signage Computer Modules. The Computer Modules are designed to slide into a bay on the rear of the monitor, without any effect on the monitor’s form factor or requiring any extra cabling, turning your Interactive Digital Signage TouchMonitor into an Interactive Digital Signage All-In-One TouchComputer.

  • Page 5: Chapter 2 - Unpacking

    Chapter 2 – Unpacking Unpacking the Touchmonitor To unpack the touchmonitor, follow these steps: 1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks should be at the ‘bottom’. 2. Open and remove all 4 hinged plastic locks. 3.
  • Page 6 Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Handles are provided on the unit’s back for easier handling. Check that the following items are present and in good condition: Touchmonitor with protective sheet for its face TouchTools CD USB Drive containing the touchmonitor’s unique APR Calibration file (only for models with...

  • Page 7: Chapter 3 - Touchmonitor Installation

    Chapter 3 - Touchmonitor Installation Connector Panel & Interfaces Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access the touchmonitor’s connector panel. User Manual – Interactive Digital Signage SW601176 Rev B Page 7 of 49...

  • Page 8: Touchmonitor Connections

    HDMI/VGA video source, respectively. Tighten the VGA cable’s screws for best EMI performance and strain relief. 2. Connect the USB touch cable between the monitor’s USB connector and the PC’s USB port. 3. Connect the audio cable between the monitor’s Audio In jack and your audio source.
  • Page 9 Additional touch driver information Detailed touch driver installation guides Touch drivers for other operating systems 1. Disconnect the USB cable between the monitor’s USB connector and your PC’s USB port. 2. Install the APR driver onto your computer Insert the APR TouchTools CD into your computer. The CD should automatically start the Elo installation program.
  • Page 10 Rename the file in the APRdata directory to “AprCF.bin” 4. Connect the USB cable between the monitor’s USB connector and your PC’s USB port. Your touchmonitor’s touch functionality will be working now. Note: Do not lose the touchmonitor’s APR Calibration USB Drive or APR Calibration file! It is unique to your touchmonitor, and required for that touchmonitor to function.
  • Page 11 Installing the IntelliTouch Touch Technology Software (for Windows 7, Vista, XP, WEPOS, and 32-bit Server 2003) Some software installation is required for your IntelliTouch monitor to work on your computer. This step is not required for APR models. Visit the Elo TouchSystems website www.elotouch.com for:...

  • Page 12: Chapter 4 - Computer Module Installation

    Installation Note: Disconnect AC power from the touchmonitor before installing the Computer Module. Installing the Computer Module while AC power is connected to the touchmonitor will damage the Computer Module. 1. Disconnect AC power from the touchmonitor. 2. Remove the cable cover on the side of the touchmonitor (when viewed in landscape orientation) to access the Computer Module bay.
  • Page 13 3. Use a Philips head screwdriver to remove the Computer Module bay’s protective plate. 4. Clear the Computer Module’s docking connector of any debris that may have accumulated during shipment, if necessary. 5. Slide the Computer Module all the way into the bay until it snaps into place User Manual –...
  • Page 14 6. Replace the protective plate and tighten its thumb screws in order to mechanically secure the computer module. Connector Panel & Interfaces TouchMonitor & Computer Module Connections 1. Once the Computer Module has been installed, connect the AC power cable between the touchmonitor’s POWER IN connector and the AC power source.
  • Page 15 Operating System Setup ® Windows 7, Windows The initial setup of the operating system takes approximately 5 minutes. Additional time might be needed for different touchcomputer hardware & operating system configurations. You will need to plug in an external mouse and/or keyboard into the Computer Module connector panel to execute these steps.
  • Page 16 Click Customize. The “Regional and Language Options” window appears. Select the Languages tab. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” Select the “Regional Options” tab. Select your preferred language from the drop-down list in the Standards and Formats pane.
  • Page 17 Select your location from the drop-down list in the Locations pane. Click Apply, and then OK. Choosing the computer name (Windows 7 setup only) You will be prompted to enter the computer’s name. Choosing the Windows Update settings (Windows 7 setup only) You will be prompted to select the Windows Update settings.
  • Page 18 Installing the APR Touch Technology Software (for Elo Computer Modules with Windows 7 and Windows XP) Some software installation is required for the APR touchmonitor to work with the Computer Module. This step is not required for IntelliTouch models. You will need to plug in an external mouse and/or keyboard into the Computer Module connector panel to execute these steps.
  • Page 19 Note: Do not lose the touchmonitor’s APR Calibration USB Drive or APR Calibration file! It is unique to your touchmonitor, and required for that touchmonitor to function. It will not function with any other Interactive Digital Signage touchmonitor except the one it shipped with.
  • Page 20 1. Install the driver onto your computer Obtain the necessary APR touch driver from the Elo Touchsystems website www.elotouch.com Follow the steps given by the Elo installation program. 2. Install the APR Calibration file onto your computer. Make sure the APR driver has been installed first. Insert the touchmonitor’s unique APR Calibration USB Drive into one of the Computer Module’s USB ports.

  • Page 21: Chapter 5 - Mounting

    Chapter 5 – Mounting Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Two handles are provided on the unit’s back for easier handling. Note: When laying the display face-down (for attaching mounting brackets or stands), protect the glass on the face from scratching and damage.
  • Page 22 Optional Stand To install the optional stand: Lay the monitor face-down on a table with the bottom edge flush to the edge of the table. Mount the two “feet” from the optional stand using all of the provided screws. 3200L User Manual –...

  • Page 23: Chapter 6 - Operation

    Chapter 6 – Operation Power To turn the touchmonitor on or off, press the touchmonitor power button once. To power on the Computer Module, press the touchmonitor power button once. To power off the Computer Module and touchmonitor, press and hold the touchmonitor power button for 4 seconds, or follow the Computer Module’s operating system’s normal power off procedure.
  • Page 24 The APR performance can be customized to better suit your application. Access the “Set APR Preference” window from the Mode tab of the Elo APR driver control panel: Select the usage type best suited for your application, then press Apply. General: No particular optimization (default) Best Signature: APR performance optimized for signature capture applications Point of Sale: APR performance optimized for Point-of-Sale applications...

  • Page 25: On-Screen Display (Osd)

    Specifications, for a list of these Preset Video Modes. On-Screen Display (OSD) Four OSD buttons are provided on the rear of the monitor to adjust various display parameters. The same buttons are provided on an optional OSD Control Box which can plug into the PS/2 connector on the touchmonitor connector panel.
  • Page 26 Using the OSD buttons controls an on-screen graphical user interface which displays on top of your input video, allowing intuitive adjustment of the following display parameters: Parameter Increase/decrease monitor brightness. Brightness Default: maximum Contrast Increase/decrease monitor contrast. Allows fine adjustments of the panel’s pixel dot clock.
  • Page 27 (except OSD Language and OSD Position) and for Preset Video Mode Defaults timings. The monitor continually scans for active video from VGA, HDMI, and the Computer Module. This adjustment selects which of those input ports should be given priority to be displayed.
  • Page 28 All TouchMonitor adjustments made through the OSD are automatically memorized as soon as they are entered. This feature saves you from having to reset your choices every time the touchmonitor is unplugged or powered off and on. If there is a power failure, the touchmonitor settings will not default to the factory specifications.

  • Page 29: Chapter 7 – Technical Support

    Use the OSD to increase the brightness. Use the OSD to increase the contrast. If the Power Status LED is blinking, the monitor or Computer Module may be in SLEEP mode. Press any key / move the mouse / touch the Touchscreen to see if the image reappears.
  • Page 30 X- and Y-dimensions to fit the panel. An unavoidable byproduct of the scaling algorithms is a loss of fidelity when the computer’s output video image is scaled by the monitor to fit the display. This loss of fidelity is most apparent when viewing feature-rich images at close distances (for example images containing small-font text).

  • Page 31: Care And Handling

    Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor or Computer Module. They are not user-serviceable. The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block or insert anything inside the ventilation slots.
  • Page 32 This product consists of devices that may contain mercury, which must be recycled or disposed of in accordance with local, state, or federal laws. (Within this system, the backlight lamps in the monitor display contain mercury.) Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste.
  • Page 33 32” Interactive Digital Signage TouchMonitor Available Touch Technologies Display Active Area LCD Panel type Pixel Pitch LCD Panel native resolution Contrast Ratio Brightness Lamp Life Response Time Number of Displayable Colors Viewing Angle Video Plug And Play Technical Specifications APR, IntelliTouch Plus 760 mm x 450 mm 32”...
  • Page 34 Monitor only: ON, max audio, 100V/60Hz: 111W SLEEP, 100V/60Hz: 12W OFF, 100V/60Hz: 11.5W Monitor with ECM1 Computer Module: S0 - ON, max audio, 100% CPU load, 100V/60Hz: 204W S3 - STANDBY, 100V/60Hz: 17W S5 - OFF, 100V/60Hz: 13.2W Monitor with ECM2 Computer Module:...
  • Page 35 32” APR IDS TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev B Page 35 of 49...
  • Page 36 32” IntelliTouch Plus IDS TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev B Page 36 of 49...
  • Page 37 42” Interactive Digital Signage TouchMonitor Available Touch Technologies Display Active Area LCD Panel type Pixel Pitch LCD Panel native resolution Contrast Ratio Brightness Lamp Life Response Time Number of Displayable Colors Viewing Angle Video Plug And Play Audio APR, IntelliTouch 697.6845 mm x 392.256 mm 42”...
  • Page 38 Monitor only: ON, max audio, 100V/60Hz: 230W SLEEP, 100V/60Hz: 12.5W OFF, 100V/60Hz: 11.5W Monitor with ECM1 Computer Module: S0 - ON, max audio, 100% CPU load, 100V/60Hz: 323W S3 - STANDBY, 100V/60Hz: 15W S5 - OFF, 100V/60Hz: 13W Monitor with ECM2 Computer Module:...
  • Page 39 42” APR IDS TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev B Page 39 of 49...
  • Page 40 42” IntelliTouch IDS TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev B Page 40 of 49...
  • Page 41 46” Interactive Digital Signage TouchMonitor Available Touch Technologies Display Active Area LCD Panel type Pixel Pitch LCD Panel native resolution Contrast Ratio Brightness Response Time Number of Displayable Colors Viewing Angle Video Plug And Play Audio APR, IntelliTouch 1018.08 mm x 572.67 mm 46”...
  • Page 42 Monitor only: ON, max audio, 100V/60Hz: 234W SLEEP, 100V/60Hz: 12.5W OFF, 100V/60Hz: 11.5W Monitor with ECM1 Computer Module: S0 - ON, max audio, 100% CPU load, 100V/60Hz: 333W S3 - STANDBY, 100V/60Hz: 15W S5 - OFF, 100V/60Hz: 13W Monitor with ECM2 Computer Module:...
  • Page 43 46” APR IDS TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev B Page 43 of 49...
  • Page 44 46” IntelliTouch IDS TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev B Page 44 of 49...
  • Page 45 Elo Digital Signage Computer Module Available Processors RAM (800MHz min) Chipset Video Available Operating Systems BIOS Hard Disk Drive USB Ports Gigabit Ethernet Port Audio Ports Real-time clock Power Languages Weight & Dimensions Environmental Conditions ECM1 Intel Celeron Dual Core E1500 2.2GHz 512KB L2 Cache 1GB DDR2 DIMM...
  • Page 46 Appendix D - I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 47 If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician. III. Agency Certifications The following certifications and marks have been issued or declared for this monitor: Argentina S-mark Australia C-Tick Canada CUL...

  • Page 48: Appendix E – Warranty

    Appendix E – Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the TouchMonitors, Computer Module, and their components is 3 (three) years. Seller makes no warranty regarding the model life of components.

  • Page 49: Product Information

    To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com, or simply call the office nearest you: North America Germany Elo TouchSystems Tyco Electronics Raychem GmbH 301 Constitution Drive (Elo TouchSystems Division) Menlo Park, CA 94025 Finsinger Feld 1...

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