C C o o n n t t e e n n t t s s 1 About This Manual ..................1 1.1 Validity ......................1 1.2 Type Description ..................1 1.3 Intended Use....................1 1.4 Target Group....................1 1.5 How to Use This Manual................1 1.6 Symbol Explanation..................
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5.7 External AC Power Supply Cable ..............20 5.8 External DC Power Supply Cable ..............21 5.9 Inspection after Cable Connection .............. 22 6 Commissioning ................... 23 6.1 Check before Commissioning..............23 6.2 Commissioning Steps................. 23 7 WEB Interface .................... 25 7.1 Running Requirements ................
About This Manual 1.1 Validity This manual is valid for the smart communication box researched and manufactured by Sungrow Power Supply Co., Ltd. COM100D • COM100E • The foregoing smart communication boxes are referred to as the "COM100" for short unless otherwise specified.
All rights reserved including the pictures, symbols, and markings used in this manual. Any reproduction or disclosure, even partially, of the contents of this manual is strictly prohibited without prior written authorization of SUNGROW. The content of the manual will be periodically updated or revised as per the product development.
B B e e f f o o r r e e I I n n s s t t a a l l l l a a t t i i o o n n After receiving the device, please check if there is damage caused during transport. Contact SUNGROW or the forwarding company once any problem is detected.
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User can never maintain or replace the modules and other parts. Serious personal injury or property loss may follow if otherwise. Never replace the internal components of the COM100 without authorization. SUNGROW shall not be held liable for any possible damage caused by ignorance of this warning.
Product Introduction 3.1 Function Description 3.1.1 Brief Introduction COM100 integrates the hardware and software functions of Logger1000. It applies to grid-connected scenarios below 540V, mainly including industrial, commercial, and residential scenarios. It supports various networking modes and installation methods, and is equipped with protections. It features flexible networking, auxiliary maintenance, and easy operations.
3 Product Introduction User Manual The equipment is a professional product. Non-professionals are strictly prohibited to install and operate this equipment. 3.2 Appearance I I t t e e m m N N a a m m e e D D e e s s c c r r i i p p t t i i o o n n Mounting ear 4, for ease of installation Waterproof terminal...
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User Manual 3 Product Introduction f f i i g g u u r r e e 3 3 - - 1 1 COM100 dimensions W W i i d d t t h h ( ( W W ) ) H H e e i i g g h h t t ( ( H H ) ) D D e e p p t t h h ( ( D D ) ) 460mm...
Mechanical Installation 4.1 Unpacking and Inspection Check the scope of delivery for completeness according to the packing list. The following items should be included: f f i i g g u u r r e e 4 4 - - 1 1 Scope of delivery D D e e s s c c r r i i p p t t i i o o n n I I t t e e m m N N a a m m e e...
User Manual 4 Mechanical Installation 4.2 Location Requirements With the ingress of protection IP66, the COM100 can be installed both indoors and • outdoors (more often). Ambient temperature: -30℃ to +60℃; and ambient humidity: ≤ 95%. If otherwise, • the internal components will be damaged. Take anti-moisture and anti-corrosion measures.
4 Mechanical Installation User Manual 4.4.1 Wall-Mounting Mount the COM100 onto the concrete wall or metal surface according to onsite conditions. Avoid drilling holes in the utility pipes and/or cables attached to back of the wall! Operation personnel should wear goggles and dust mask throughout the drilling process to avoid dust inhalation or contact with eyes.
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User Manual 4 Mechanical Installation step 4 Secure all the expansion bolts into the holes with a rubber hammer. step 5 Fix the COM100 onto the installation surface with the enclosed fasteners. - - - - E E n n d d 4.4.1.2 Metal Surface step 1 Select an appropriate installation surface.
- - - - E E n n d d 4.4.2 Pole-Mounting (Optional) COM100 can be mounted on a pole. If you need to purchase this scheme, contact SUNGROW who will provide the design drawings. Accessories supplied with the COM100 include matching screw assembly, nuts, brackets, clamps, etc.
User Manual 4 Mechanical Installation step 2 Fix the mounting-brackets with the clamps by using the nuts. - - - - E E n n d d 4.5 Magnetic Base Antenna Connection(Optional) COM100 has a built-in antenna. If COM100 is installed in a container, a magnetic base antenna must be purchased to remove signal shielding.
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4 Mechanical Installation User Manual step 4 Place the sucker antenna base on a metal surface outside the container. - - - - E E n n d d...
Electrical Connection 5.1 Waterproof Terminal Description f f i i g g u u r r e e 5 5 - - 1 1 Waterproof terminals on the bottom of COM100 table 5-1 Description of waterproof terminals D D e e s s c c r r i i p p t t i i o o n n I I t t e e m m L L a a b b e e l l Reserved, antenna waterproof terminal...
5 Electrical Connection User Manual D D e e s s c c r r i i p p t t i i o o n n I I t t e e m m Logger1000A or Logger1000B Switch-mode power supply and surge protection device, 24Vdc power supply Micro circuit breaker, used to connect/disconnect the external 220Vac power supply...
User Manual 5 Electrical Connection - - - - E E n n d d 5.4 Grounding step 1 Strip the insulation cover of the grounding cable and crimp the stripped cable to the OT terminal. step 2 Fasten the grounding cable in the sequence of cross recessed fastener assembly, OT terminal, and grounding hole.
5 Electrical Connection User Manual Communication cable specification: C C a a b b l l e e T T y y p p e e RS485 cable Outdoor ultraviolet protection shielded twisted pair (STP) step 1 Loosen the "RS485-1/2/3" waterproof terminal on the bottom of the COM100. step 2 Lead the RS485 cable through the "RS485-1/2/3"...
User Manual 5 Electrical Connection step 1 Loosen the "RS485-1/2/3" waterproof terminal on the bottom of the COM100. step 2 Lead the Ethernet cable through the "RS485-1/2/3" waterproof terminal. Strip the insulation layer of the communication cable with an Ethernet wire stripper. table 5-2 Correspondence between wire colour and pin of RJ45 connector P P i i n n C C o o l l o o r r...
5 Electrical Connection User Manual step 2 Insert one end of the cable into the port of the Ethernet switch and the other end to the "ETH" port of the Logger1000 inside the COM100. step 3 Set IP address of the ETH port to be within the same network segment as that of the background monitoring system.
User Manual 5 Electrical Connection step 2 Strip and connect the cable to the corresponding terminal inside the COM100. step 3 Fasten the "AC (100~277V)" waterproof terminal. - - - - E E n n d d 5.8 External DC Power Supply Cable The 24Vdc power supply port inside the COM100 is the "24V IN"...
5 Electrical Connection User Manual step 4 Fasten the waterproof terminal. - - - - E E n n d d 5.9 Inspection after Cable Connection Conduct the following operations after finishing electrical cable connection: Check that all cables are correctly connected. •...
Commissioning 6.1 Check before Commissioning N N o o . . I I t t e e m m R R e e s s u u l l t t All cables are intact, well insulated, and appropriately □ dimensioned All cables are connected correctly and firmly □...
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Create new plant via the iSolarCloud App and check the □ iSolarCloud data for correctness. The auto search function is available for SUNGROW residential inverters and string inverters only whose addresses are automatically allocated. Devices of other types, such as Smart Energy Meter and transformer, can be connected to Logger1000 will the adding device function.
WEB Interface 7.1 Running Requirements I I t t e e m m P P a a r r a a m m e e t t e e r r System WIN7, WIN8, WIN10, or Mac OS Browser IE10 or later, Chrome45 or later, Safari11 or later Min.
After login for the first time, it is recommended to change the password. Click "O&M user" -> "Modify password" to change the password. In case the password is forgotten, contact SUNGROW to obtain a new one, with system time and Logger1000 S/N provided.
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User Manual 7 WEB Interface O O p p e e r r a a t t i i o o n n P P a a t t h h M M a a n n u u a a l l a a n n d d w w e e b b s s i i t t e e Quick guidance of the iSolarCloud App 1.
Appendix 8.1 Technical Parameters P P a a r r a a m m e e t t e e r r C C O O M M 1 1 0 0 0 0 D D C C O O M M 1 1 0 0 0 0 E E C C o o n n f f i i g g u u r r a a t t i i o o n n Max.
The recommended maximum wiring distance is 10m. Use cat5e or higher specification network cable. Ethernet Communication distance should be less than 100m. 8.3 Quality Guarantee When product faults occur during the warranty period, SUNGROW will provide free service or replace the product with a new one.
E E x x c c l l u u s s i i o o n n o o f f L L i i a a b b i i l l i i t t y y In the following circumstances, SUNGROW has the right to refuse to honor the quality guarantee: The free warranty period for the whole machine/components has expired.
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User Manual 8 Appendix For detailed contact information, please visit: h h t t t t p p s s : : / / / / e e n n . . s s u u n n g g r r o o w w p p o o w w e e r r . . c c o o m m / / c c o o n n t t a a c c t t U U S S...