Sungrow COM100 User Manual

Sungrow COM100 User Manual

Communication box

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C C O O M M 1 1 0 0 0 0 C C o o m m m m u u n n i i c c a a t t i i o o n n B B o o x x U U s s e e r r
M M a a n n u u a a l l C C O O M M 1 1 0 0 0 0 - - V V 2 2 2 2 - - U U E E N N - -
V V e e r r 1 1 1 1 - - 2 2 0 0 2 2 0 0 0 0 3 3
COM100-V22-UEN-Ver11-202003
COM100
C C o o m m m m u u n n i i c c a a t t i i o o n n B B o o x x
U U s s e e r r M M a a n n u u a a l l

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Summary of Contents for Sungrow COM100

  • Page 1 M M a a n n u u a a l l C C O O M M 1 1 0 0 0 0 - - V V 2 2 2 2 - - U U E E N N - - V V e e r r 1 1 1 1 - - 2 2 0 0 2 2 0 0 0 0 3 3 COM100-V22-UEN-Ver11-202003 COM100...
  • Page 3: Table Of Contents

    C C o o n n t t e e n n t t s s 1 About this Manual ..................1 1.1 Intended Use....................1 1.2 Target Group....................1 1.3 How to Use This Manual................1 1.4 Symbol Explanation..................1 2 Function Description ..................
  • Page 4 6 Troubleshooting ..................24 7 Appendix A: Related Parameters ............25 8 Appendix B: General Information ............26 8.1 Quality Guarantee ..................26 8.2 Contact Information ................... 26...
  • Page 5: About This Manual

    About this Manual This manual is valid for the communication box COM100 developed and manufactured by Sungrow Power Supply Co., Ltd. The communication box COM100 is referred to as "COM100" for short unless otherwise specified. 1.1 Intended Use This manual is intended to provide the reader with detailed information and description of the installation and operation about COM100.
  • Page 6 1 About this Manual User Manual WARNING indicates a hazard with a medium level of risk which, if not avoided, could result in death or serious injury. CAUTION indicates a hazard with a low level of risk which, if not avoided, could result in minor or moderate injury.
  • Page 7: Function Description

    S S a a f f e e a a n n d d r r e e l l i i a a b b l l e e Equipped with electrical isolation and SPD protection, steady and reliable • communication Ingress of protection IP65, long-term reliable outdoor operation • 2.3 Dimensions The external dimensions of COM100 are shown in the following figure.
  • Page 8 2 Function Description User Manual...
  • Page 9: Mechanical Installation

    M6x14 bolt assembly, used for fixing external PE point The device is carefully tested and inspected before delivery, but damage may be caused during shipping. Therefore, inspect the device before installation. If there any damage, contact the forwarding company or SUNGROW.
  • Page 10: Location Requirements

    Tilting or falling of the device due to inappropriate processing can cause personal injury! 3.3.1 Wall Mounting The installation dimensions of mounting ears on the back of COM100 are shown in the following figure. step 1 Mark the hole locations on the installation wall according to the foregoing installation...
  • Page 11: Ground Mounting

    For the ground mounting, the device is fixed via the foundation bolts pre-embedded in the foundation. step 1 Construct the foundation according to the exterior dimensions of COM100. step 2 Pre-embed the foundation bolts in the four foundation corners, where the bolts are of...
  • Page 12: Pole Mounting (Optional)

    The installation steps are as follows: step 1 Fasten the mounting ears of COM100 onto the brackets by using the matching screw combinations, as shown in the figure below. step 2 Fix the brackets and the clamps by using the nuts.
  • Page 13 User Manual 3 Mechanical Installation - - - - E E n n d d...
  • Page 14: Electrical Connection

    Electrical Connection 4.1 Waterproof Terminal Description D D e e s s c c r r i i p p t t i i o o n n I I t t e e m m M M a a r r k k Waterproof terminals for optical Optical fiber ports fibers...
  • Page 15 User Manual 4 Electrical Connection Internal components may differ as per selected product module. For details, refer to the actually received product. R R e e c c o o m m m m e e n n d d e e d d C C a a b b l l e e D D e e s s c c r r i i p p t t i i o o n n S S o o u u r r c c e e I I t t e e m m...
  • Page 16: Preparation Before Connection

    1 Open the cabinet. Unlock the door with the specific key, as shown in the following figure. step 2 Open the upstream input switch of COM100, and turn the power switch inside COM100 to the "OFF" position to ensure COM100 is voltage-free.
  • Page 17: Electrical Connection Steps

    P P o o s s i i t t i i o o n n D D e e s s c c r r i i p p t t i i o o n n The grounding copper bar is located inside COM100, as shown in the figure below.
  • Page 18 P P o o s s i i t t i i o o n n D D e e s s c c r r i i p p t t i i o o n n The external PE point of COM100 is shown by A in the figure below.
  • Page 19: Rs485 Communication Terminal Connection

    W W i i r r i i n n g g S S t t e e p p s s step 1 Unscrew the "RS485" waterproof terminal at the bottom of COM100. step 2 Connect the RS485 cable led from outside to the communication terminal inside COM100 through the "RS485"...
  • Page 20: Optical Fibre (Optional)

    Connected to RS485–B, corresponding to lower-layer terminal step 5 Gently pull the cable backwards to ensure firm connection. step 6 Screw the "RS485" waterproof terminal at the bottom of COM100. - - - - E E n n d d 4.4.3 Optical Fibre (Optional)
  • Page 21: Plc Port Connection

    W W i i r r i i n n g g D D i i a a g g r r a a m m COM100 can be connected to double-split transformer or double-winding transformer, as shown in the figures below.
  • Page 22 4 Electrical Connection User Manual f f i i g g u u r r e e 4 4 - - 1 1 Connection to double-winding transformer...
  • Page 23 P P r r e e p p a a r r a a t t i i o o n n b b e e f f o o r r e e I I n n s s t t a a l l l l a a t t i i o o n n Before wiring, ensure that upstream AC switches and circuit breakers inside COM100 are all disconnected.
  • Page 24 4 Electrical Connection User Manual step 4 Connect the cable to corresponding terminal. f f i i g g u u r r e e 4 4 - - 3 3 Three-phase three-wire connection...
  • Page 25: Communication Methods

    COM100 shown in the figure above. 4.5 Communication Methods The COM100 can collect the operating data of the inverter, transformer and other equipment in the system and upload it to the remote monitoring system. Users can check the operation information and set the parameters via the remote...
  • Page 26: Commissioning

    D D e e s s c c r r i i p p t t i i o o n n I I t t e e m m Connect PC to the Ethernet port of the switch inside COM100 by using a network cable. IP of the Ethernet port is 13.13.13.13 by default.
  • Page 27 In other regions, set the site to "International Server". Access the Web interface of Logger3000 and check whether running data of string inverters manufactured by SUNGROW is normal. Create power plants through iSolarCloud App, and check whether data displayed on iSolarCloud is normal.
  • Page 28 D8 flickers green. If not, PLC are abnormal. the modules are abnormal. If the fault persists, please 5. Other causes contact SUNGROW. 1. There are repeated device 1. Check whether there are addresses in the PV repeated device addresses.
  • Page 29 Appendix A: Related Parameters C C o o n n f f i i g g u u r r a a t t i i o o n n Logger Logger3000 Fibre channel switch 2 optical ports, 6 electrical ports (Optional) Splice box (Optional) 2-input, 12-ouput, SC single-mode...
  • Page 30 Appendix B: General Information 8.1 Quality Guarantee SUNGROW shall service or replace the faulty product for free within the warranty period. E E v v i i d d e e n n c c e e Within the warranty period, SUNGROW shall require the customer to present the purchase invoice and date.
  • Page 31 Serial number of the device • Fault code/name • Brief description of the problem • Australia China (HQ) Sungrow Power Supply Co., Ltd Sungrow Australia Group Pty. Ltd. Hefei Sydney +61 2 9922 1522 +86 551 65327834 service@sungrowpower.com service@sungrowpower.com.au Brazil...
  • Page 32 SungrowThailand Co., Ltd. Sungrow Ibérica S.L.U. Bangkok Navarra +66891246053 service.spain@sungrow.co service@th.sungrowpower.com Romania Turkey Service Partner - Elerex Sungrow Deutschland GmbH Turkey Istanbul Representative Bureau +40 241762250 Istanbul service.romania@sungrow.co +90 2127318883 service.turkey@sungrow.co U.S.A, Mexico Sungrow Power UK Ltd. Sungrow USA Corporation...

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