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User Manual
Troubleshooting
Whenever there is a problem with the appliance, check if you can solve it following the
tables below. If the problem persists, please contact After Sales Support.
Description
Appliance does not start
Door can't be opened
Water leakage
Detergent residues
in the detergent dispenser
Indicator or display does not work
Abnormal noise or rattling.
Error Codes
Description
E30
E10
E21
E12
For other errors, restart the appliance. If problems still persists, please contact the After Sales Support.
20
Possible Cause
Door may not be closed properly.
Clothes may be stuck.
Safety protection is activated.
Connections are not tight enough.
Detergent is damp and/or clotted.
PC board or harness
have connection problems.
Transport bolts are still in place.
Floor is not solid or level.
Possible Cause
Door is not be closed properly.
Water injecting problem during
wash cycle.
Overtime water draining
Water overflow
OFL80D50W
Solution
Close the door properly and restart.
Check for laundry.
Disconnect the power and restart.
Check and fasten the water inlet pipe.
Check and clean the outlet hose.
Clean and wipe the detergent
dispenser dry.
Switch off the power and check if the
mains plug is connected properly.
Check if the transport bolts have been
removed (see page 09).
Make sure the appliance is installed on
a solid and level floor.
Solution
Close the door properly and restart.
Check if the water pressure is high
enough.
Straighten the water pipe.
Clean the inlet valve filter.
Check the drain hose for blockage.
Restart the appliance.
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