Lexus RC350 Manual page 63

Troubleshooting
If you are experiencing difficulties with Apple CarPlay/Android Auto, check the
following table.
Symptom
An Apple CarPlay/Android
Auto connection cannot be
established.
When an Apple CarPlay/
Android Auto connection is
established and a video is being
played, the video is not dis-
played, but audio is output
through the system.
Although an Apple CarPlay/
Android Auto connection is
established, audio is not output
through the system.
2-3. Apple CarPlay/Android Auto
Solution
Check if the device supports Apple CarPlay/Android
Auto.
Check if Apple CarPlay/Android Auto is enabled on the
connected device.
Check if that the Android Auto application is installed to
the device to be connected.
For details, refer to
Apple CarPlay:
https://www.apple.com/ios/carplay/
Android Auto:
https://www.android.com/auto/
For available countries or areas for Apple CarPlay, refer
to https://www.apple.com/ios/feature-availability/
#apple-carplay.
Check if "Apple CarPlay"/"Android Auto" of "Projection
Settings" on the general settings screen is set to on.
(P.66)
Check if the USB cable being used is securely connected
to the device and USB port.
Check that the device is connected directly to the USB
port of the system and not connected to a USB hub.
For Apple CarPlay: Check if the Lightning cable being
used is certified by Apple. Check if Siri is enabled.
After checking all of the above, try to establish an Apple
CarPlay/Android Auto connection. (P.59, 60)
As the system is not designed to play video through
Apple CarPlay/Android Auto, this is not a malfunction.
The system may be muted or the volume may be low.
Increase the system volume.
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