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SUPPORT STRATEGY
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2.1 SITE PREPARATION REQUIREMENTS
There are no special site preparation requirements for HP 98641A RJE Interface card other than
those required for the host system. For optimal verification of operation, any required serial devices
should be in place at installation time.
2.2 INST AllA TION
Installation of HP 9 8641A RJE Interface card will consist of the following steps:
Installing the interface card in the host computer or I/O extender.
Installing the card edge test connector or the DTE cable and cable-end test connector.
Powering up the system.
Executing RJE emulation software. The RJE utility program will query the HP 98641A for self-
test status and report findings to the user.
Disconnecting the test hood.
Connecting the HP supplied cable (5061-4215) to the DCE.
Refer to the HP 98641A RJE Interface Installation Manual (98641-90001) and the appropriate sys-
tem manual for specific installation and verification procedures. Installation charge (acceptable under
warranty if applicable) at introduction is $ 35. Consult the CSD Service Price Fiche for the current in-
stallation charges. Installation of HP 9 8641A does not include fabrication or pulling of cables or con-
nection to any non - HP peripheral.
If
an HP 98641 A RJE Interface card is purchased with an HP computer system and integrated into
the system at the systems division, the systems division will absorb the initial cost. If HP 98641A is
purchased with an HP computer system and shipped directly to the customer on a coordinated ship-
ment, the installing CE should bill RND the established installation charge. Travel for installation may
not be charged to RND unless the HP 98641A interface card missed the coordinated shipment
delivery window and the CE must make an additional trip just to install the HP 98641A interface.
If
an HP 98641A is purchased as a line item and added to an existing maintenance agreement, instal-
lation may be charged to the maintenance agreement. In any other instance, installation is the cus-
tomer's responsibility. Any time installation is not included, a customer may purchase installation ser-
vices from CSD. In that case, Computer Support Division will determine an installation price.
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Final
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Hewlett-Packard Confidential
6
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