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Warranty Information
Limited Warranty
One (1) year from the date of receipt of the product.
What is Covered
Product failure during the limited warranty period, due to a defect in materials or workmanship.
What is Not Covered
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Product failure due to abuse, misuse, improper use, or commercial use.
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Damage to the product caused by accident, fire, floods, or acts of God.
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Incidental or consequential damages caused by possible defects with this product.*
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Labor and other charges to install and/or remove the product.
* Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To determine what your legal rights are, consult your local or state consumer affairs office or
your state's Attorney General.
What FirstBuild Will Do
If your product qualifies for this Limited Warranty, FirstBuild will either: (1) replace your product with
a new or remanufactured product, or (2) refund the purchase price of the product, at FirstBuild's sole
discretion.
Limitations
The Limited Warranty is extended to the original purchaser for products purchased for home use
within the United States.
How to File a Warranty Claim
All warranty claims must be initiated through an e-mail to warranty@firstbuild.com. When initiating a
claim, please provide your First and Last name, US shipping address, phone number, and proof of
purchase. FirstBuild will respond to your inquiry and give you further instructions on how to handle
your claim. No return shipments will be accepted until they are authorized by a representative of
FirstBuild. All return shipments should be sent to FirstBuild c/o Warranty Claims Dept., 333 East
Brandeis Avenue, Louisville, KY, 40208.
EXCLUSION OF IMPLIED WARRANTIES: Your sole and exclusive remedies are product exchange
or refund as provided in this Limited Warranty. Any implied warranties, including the implied
warranties of merchantability or fitness for a particular purpose, are limited to six (6) months or the
shortest period allowed by law.
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