Useful Tips; Faq; Troubleshooting - Philips 50PFL3807 User Manual

7 Useful tips

FAQ

Question
My remote control does not
work.
What should I do?
How come the initial setup
appears every time I Turn On
this unit?
Why can I not watch some RF
signal TV programs.
How come there is no image
from the connected external
devices?
When I enter a channel number,
it changes automatically.
Why are captions not displayed
entirely? Or, captions are
delayed behind the dialog.
How can I set the clock ?
I cannot change the Child lock
setting because my PIN code no
longer works.

Troubleshooting

If the unit does not perform properly when operated as instructed in this User Manual,
check the following chart and all connections once before calling for service.
Symptom
No power
Control buttons do not work.
Power is ON but no screen
image.
Answer
• Check the antenna or cable connection to the main unit.
• Check the batteries of the remote control.
• Check if there is an obstacle between the infrared sensor window and the remote control.
• Test the signal Output use IR Signal Check.
• Aim the remote control directly at the infrared sensor window on the front of the unit.
• Reduce the distance to the unit.
• Re-insert the batteries with their polarities (+/–) as indicated.
• When there is an infrared-equipped device such as PC near this unit, it may interrupt the remote control signal of this unit. Move
the infrared-equipped device away from this unit, change the angle of the infrared sensor or Turn Off the infrared communication
function.
• Make sure to complete the initial setup before the unit goes into Standby mode.
• Autoprogram must be completed when you set up the unit for the first time or move it to a location where previously unavailable
channels are broadcast.
• Make sure Autoprogram has been completed.
• The selected channel may not be broadcasting.
• When Autoprogram is interrupted and not completed, some channels will not be received. Make sure to complete the
Autoprogram. p. 37
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• The selected channel cannot be viewed by the Child and ratings lock setting.
• The unit requires some kind of antenna Input. An indoor antenna (Digital or VHF / UHF), an external antenna (Digital or VHF / UHF)
or an RF coaxial cable from your wall cable/satellite box needs to be plugged into the unit.
• Check if the correct Input mode is selected by pressing SOURCE. Watching channels from an external device
• Check the antenna, cable or other Input connection to the unit.
• When using the Component Video Connection check that the Green (Y), Blue (Pb/Cb) and Red (Pr/Cr) connectors are connected
to their corresponding colored jacks on the unit.
• Many Digital channels have alternate channel numbers. The unit changes the numbers automatically to the ones signifying the
broadcasting station channel number. These basic numbers used for previous Analog broadcasts. (e.g., Input ch# 30 automatically
changes to ch# 6.1)
• Captions that are delayed a few seconds behind the actual dialog are common for live broadcasts. Most captioning production
companies can display a dialog to maximum of 220 words per minute. If a dialog exceeds that rate, selective editing is used to
insure that the captions remain up-to date with the current TV screen dialog.
• There is no clock function on this unit.
• Although the default PIN code (0000) is supplied with the unit, the PIN code will be required once you set a PIN code in Child
and ratings lock. p. 34 When you forget your PIN code, enter 0711 in Change PIN to reset the PIN code.
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Remedy
• Make sure the AC power cord is plugged in.
• Make sure that the AC outlet supplies the proper voltage, plug another electrical appliance into the AC outlet to ensure that the AC
outlet operates normally.
• If a power failure occurs, unplug the AC power cord for 1 minute to allow the unit to reset itself.
• Press only one button at a time. Do NOT press more than one button at the same time.
• Ensure that no buttons on the remote control are depressed and move freely.
• Check whether the connection of the antenna, cable receiver or satellite box is connected correctly.
• Check whether all the cables to the unit are connected to the correct Output jack of your device like Blu-ray / DVD recorder.
• Make sure that the selected Input mode is connected to the working Input jack.
• Check if your computer is NOT in sleep mode when the Input mode of this unit is in PC mode. Tap any key on the keyboard to
wake up your computer.
p. 52 If okay, then possible infrared sensor trouble.
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p. 37
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p. 34
p. 16
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p. 36
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Continued on next page.
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