How Much Does The Headset Weigh?; Does The Backbeat Go Support Multipoint?; Does The Product Feature Voice Alerts?; What Kind Of Microphone Does The Product Have? - Plantronics BackBeat GO Faqs

Q‐ How much does the headset weigh?
A ‐ 13 grams (0.458 ounces).
Q – Does the BackBeat GO support Multipoint?
A ‐ BackBeat GO does not support multipoint connectivity, so it can only recognize and remember one
paired device at a time.
For example, each time you switch from using your smartphone to your tablet, you will need to
establish a new pairing with your BackBeat GO earbuds. For some phones and tablets, if
reconnection by selecting "PLT_BBTGO" from the list of known devices does not work at first try, you
need to delete "PLT_BBTGO" from the list and try a new pairing.
Q‐ Does the product feature Voice Alerts?
A – No, it does not. The product uses lights and beeps to notify the user of certain status conditions
(for example, low battery level).
Q‐ What kind of microphone does the product have?
A – It features a single, omni‐directional microphone.
Q‐ Does the product support Wideband stereo?
A – No, it does not.
Q‐ How do I clean the eartips and speaker screen?
A – Use a dry cott
on swab to wipe clean the eartip and fabric screen that covers the speaker. Do not get it wet
with water or any other cleaning solution.
Q‐ Where can I buy more eartips and/or stabilizers for this product?
A – You can buy a spare "Fit Kit" at www.plantronics.com. The Part Number is 87709‐01.
Q‐ Does the product support a graphical battery meter on smart phones / devices?
A – Yes, it supports a battery meter on iOS devices (iPhones) and Android devices as follows:

Headset battery meter automatically shows onscreen for iPhone and iPad

MyHeadset app enables a battery headset meter on Android 3.0 tablets, and Android 4.0 phones and
tablets