EdenPURE GEN2 Operation And Warranty Manual

EdenPURE
®
GUARANTEE
This product carries a 30-day satisfaction guarantee. If you are not totally satisfied,
your purchase price will be refunded if you contact Customer Service to obtain a
Return Authorization within thirty (30) days of receipt. Upon receiving the Return
Authorization, product must be returned within 10 days. The product must be returned
in the original packaging to avoid damage to the product during shipping.
LIMITED WARRANTY
The Company warrants this product to the original purchaser to be free from defects
in workmanship and materials under normal use and service for one (1) year from the
date of purchase.
This Limited Warranty is void if any of the following occur: a.) Failure of the heater
resulting from accident, abuse, or misuse; b.) the product has been altered or tam-
pered with in any way, without first contacting Customer Service for authorization; c.)
the product was not use correctly or the product was not maintained according to the
care instructions.
LIMITATIONS: THE FORGOING LIMITED WARRANTY IS THE SOLE WARRANTY AND
THERE ARE NO OTHER WARRANTIES OF ANY KIND, EXPRESS AND/OR IMPLIED. COMPA-
NY HEREBY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS AND/OR IMPLIED,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT AND FITNESS OF THE PRODUCT FOR A PARTICULAR PURPOSE. IN
NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL,
PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING FROM, OUT OF OR RELATED TO THE
PRODUCT OR YOUR USE THEREOF.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. The company will not
be responsible for damages or losses, direct or indirect, caused by misuse, abuse, accident,
negligence, conditions of transportation or storage, or failure to follow the accompanying
written instructions. The Company will not be responsible for any statements that are
made or published, written or oral, that are inconsistent with this written warranty, or which
are misleading or inconsistent with the facts as published in the literature or specifications
by the Company.
LIMITED WARRANTY CLAIM PROCEDURE: During the 1-year Limited War-
ranty period, a detective product will be repaired or replaced by the Company with the
same or similar model without charge. However, return shipping will be at the expense
of the consumer. If product has been discontinued and is no longer available and/or
cannot be repaired, you will receive a prorated refund of purchase price. Any consum-
er returning a defective product for exchange or repair after the 30-day guarantee
period will receive a refurbished product in exchange.
After 6 months, any consumer returning a defective product for exchange or repair will
receive a refurbished unit in exchange. Return shipping will be at the expense of the
consumer.
PRODUCT MUST BE RETURNED IN THE ORIGINAL BOX AND PACKAGING.
ANY REPAIRED OR REPLACED PRODUCT SHALL BE WARRANTIED TO THE ORIG-
INAL PURCHASED ONLY FOR THE LENGTH OF THE UNEXPIRED PORTION OF THE
ORIGINAL LIMITED WARRANTY PERIOD.
For more information, or for assistance, please contact our Customer Service
Department at:
Telephone: 1-800-225-6595
E-Mail: custserv@edenpure.com
Website: www.edenpuresupport.com
To place an order, call 1-800-360-1070 or visit www.edenpure.com
©2023 EdenPURE® I-5832 BR12267R-1
OPERATION AND
WARRANTY MANUAL
IMPORTANT
SAVE THESE
INSTRUCTIONS
To ensure you get the best
results from your portable heater,
please read this manual first and
keep it for future reference.
For additional information, please
contact your place of purchase or
call 1-800-225-6595
Thank you for purchasing
the EdenPURE GEN2
®
GEN2
PATENT PENDING