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Lucid TALA Manual

Premium rechargeable otc hearing aids
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PREMIUM
RECHARGEABLE
OTC HEARING AIDS
MANUAL
Android or iOS device
ENGLISH
required to use this device

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Summary of Contents for Lucid TALA

  • Page 1 PREMIUM RECHARGEABLE OTC HEARING AIDS MANUAL Android or iOS device ENGLISH required to use this device...
  • Page 2 Welcome Aboard! We’re honored you’ve chosen to be a part of the Lucid Hearing family! Our commitment to you is simple: To help you Hear Better®! Your journey to better hearing begins now. Every successful journey has a guide to help you get the most out of the adventure! There are two key guides at your disposal.
  • Page 3 WARNING: If you are younger than 18, do not use this. You should talk to a doctor, preferably an ear-nose- throat doctor (an ENT), because your condition needs specialized care. Over-the-counter hearing aids are only for users who are age 18 or older. This OTC hearing aid is for users who are 18 and older.
  • Page 4 WARNING: When to See a Doctor If you have any of the problems listed below, please see a doctor, preferably an ear-nose-throat doctor (an ENT). • Your ear has a birth defect or an unusual shape. • Your ear was injured or deformed in an accident. •...
  • Page 5 WARNING: This hearing aid should not cause pain when inserting it. Remove this device from your ear if it causes pain or discomfort when you insert or place it. To try again, make sure to follow the instructions. If you feel pain or discomfort again, contact the manufacturer.
  • Page 6 Caution: The sound output should not be uncomfortable or painful. You should turn down the volume or remove the device if the sound output is uncomfortably loud or painful. If you consistently need to turn the volume down, you may need to further adjust your device. Caution: You might need medical help if a piece gets stuck in your ear.
  • Page 7 with or remain concerned about your hearing, you should consult with a hearing healthcare professional. Note: What you might expect when you start using a hearing aid. A hearing aid can benefit many people with hearing loss. However, you should know it will not restore normal hearing, and you may still have some difficulty hearing over noise.
  • Page 8 in situations that make you tired from listening–for example, noisy environments. Note: Tell FDA about injuries, malfunctions, or other adverse events. To report a problem involving your hearing aid, you should submit information to FDA as soon as possible after the problem. FDA calls them “adverse events,”...

  • Page 9: Table Of Contents

    CONTENTS Precision Directional Listening Technology......9 Getting to Know Tala .................10 In The Box ....................11 Getting to Know Tala Charging Case ........12 Charging Tala ..................13 Charging Lights ..................14 Wearing Your New Hearing Aids ..........15 Download the Lucid Hearing App ........16-17 Pairing/Connecting Bluetooth - iOS ........18-19...
  • Page 10 (cont’d) Audio EQ...................33-34 LucidShape ..................35-37 Settings ....................38-41 Care and Cleaning Instructions ........... 42 How to Clean Tala Hearing Aids ..........43 Replacing the Wax Stop ............44-45 Choosing the Correct Ear Tip ..........46-47 Replacing the Ear Tips ..............48-49 Troubleshooting ................54-55 Technical Data ..................56 Warranty....................57...

  • Page 11: Precision Directional Listening Technology

    Precision Directional Listening Technology Introducing Our Latest Innovation ™ Precision Directional Listening Technology With the smart optimization of the microphone array, our PDL system delivers exceptional clarity in speech, providing an engaging listening experience. Directional microphones focus on what’s in front of you and help you hear more clearly in conversation.

  • Page 12: Getting To Know Tala

    Getting to Know Tala™ L=Left R= Right Charging Points Microphones Speaker Housing Wax Stop Ear Tip Customer Support 800-785-6052...

  • Page 13: In The Box

    In The Box Tala Hearing Aids Charging Case 5 Pair Assorted Ear Tips USB-C Charging Cable Cleaning Tool Wax Stops with Tool support@lucidhearing.com...

  • Page 14: Getting To Know Tala Charging Case

    Getting to Know Tala Charging Case Hearing Aid Charging Pocket Charging Lights Charging Case USB-C Port Customer Support 800-785-6052...

  • Page 15: Charging Tala

    Connect the other end of the charging cable to a power source. Place Tala Hearing Aids in their case Hearing aids turn off and begin charging once placed inside the charging case. Once the case is fully charged, and...

  • Page 16: Charging Lights

    Charging Lights There are three indicator lights. The left and right LEDs show charging state for the left and right earpieces respectively, and the center LED shows charging state Left for the charging case. Earpiece Right Charging Case Earpiece Fully depleted hearing LED Indicator Lights aids require 3 to 4 hours to be fully charged...

  • Page 17: Wearing Your New Hearing Aids

    Wearing Your New Hearing Aids When inserting your hearing aids for the first time, there can be feedback (whistling) if your hearing aids are not fully inserted. The adjustment period of wearing hearing aids takes time, but soon you’ll be hearing clearly. How to insert your hearing aids: Grasp hearing aid Gently push the ear tip...

  • Page 18: Download The Lucid Hearing App

    Comprehensive real-time personalization with the ability to manage acoustic volume across any listening environment. With the Lucid Hearing mobile App and Tala, you can: • Explore and select your preferred hearing program • Monitor the battery status of your hearing aids With LucidShape and Tala, you can: •...
  • Page 19 For ease, use your phone camera to scan this code to download either the Apple or Android app, depending on which device you have. You can also search for “Lucid Hearing” in the App Store or on Google Play. support@lucidhearing.com...
  • Page 20 • For best results, unpair any other hearing aid devices that appear before continuing to pair Tala. 5. “Device Name” or “Tala’s HA” should appear, click on this tab 6. Prompt will appear asking to pair twice. Click on Pair each time.
  • Page 21 support@lucidhearing.com...
  • Page 22 Pairing/Connecting to the Lucid Hearing App Open the app and follow these steps: Once your app is downloaded, open the app and your first screen will be a welcome screen. Click on Start Using Lucid Hearing and begin the sign-up process. Customer Support 800-785-6052...
  • Page 23 Customers with a current Lucid Hearing account: Use the email associated with your profile. If you already have a password set up, log in and enter that password. If you do not have a password currently set up, then create a new password to protect your account.
  • Page 24 (cont’d) Once you’ve received the email and clicked on the link to confirm, you’re ready to create your account and start navigating the app. Customer Support 800-785-6052...
  • Page 25 Once complete, you’ll be greeted by a welcome screen. Within the Lucid Hearing App, your hearing aids will appear on the Pair Your Device screen. Pairing: Your hearing aids should be charged and taken out of their case to power on. Check the box, then click Pair at the bottom of the screen.

  • Page 26: The Lucid Hearing App - Ios

    The Lucid Hearing App Your app will automatically open to the Volume screen where you can adjust the volume of both hearing aids together. To adjust independently toggle the Both switch off. The app will always set the volume to the middle level upon start up or resetting the hearing aids.
  • Page 27 Hearing Aid Status: In the top right corner of the Volume screen you will see the green and white battery icon box. By clicking on this box, it will show your connected hearing aids and their battery level charge. To exit the screen, click Close.
  • Page 28 Pairing/Connecting to the Lucid Hearing App Open the app and follow these steps: Once your app is downloaded, open the app and your first screen will be a welcome screen. Click on Start Using Lucid Hearing and begin the sign-up process.
  • Page 29 If you do not have a password currently set up, then create a new password to protect your account. Customers without a current Lucid Hearing account: If this is your first time as a customer, use any email you prefer. After creating a password, the system will generate an email to confirm your account.
  • Page 30 (cont’d) Once you’ve received the email and clicked on the link to confirm, you’re ready to create your account and start navigating the app. Once complete, you’ll be greeted by a welcome screen. Customer Support 800-785-6052...
  • Page 31 Pairing: Your hearing aids should be charged and taken out of their case to power on. Accept the app Within the Lucid Hearing App, your permissions to hearing aids will appear on the Pair find nearby Your Device screen. devices.
  • Page 32 The Lucid Hearing App After pairing your Next, the Volume To adjust hearing aids, a screen will allow independently, toggle the Both prompt will ask you to adjust the you to insert the volume of both switch off. Slide the...
  • Page 33 Hearing Aid Status: In the top right corner of the Volume screen you will see the green and white battery icon box. By clicking on this box, it will show your connected hearing aids and their battery level charge. To exit the screen, click Close.

  • Page 34: Programs

    The remaining instructions apply to Programs On the Programs tab, you will select the desired listening profile for your hearing aids. You can select the same program for both, or select a unique setting for each individual side. The Both setting will appear when both hearing aids are set to the same program and...

  • Page 35: Audio Eq

    both devices. Audio EQ The Audio EQ offers two very useful features. Explore Audio Mix and the Audio Equalizer sections below to learn how to customize your listening experience. Audio Mix The Audio Mix allows you to balance ambiance with streaming volume in real-time.
  • Page 36 Audio EQ (cont’d) Audio Equalizer The Audio Equalizer allows you to manipulate four independent frequency ranges (Bass, Mid Low, Mid High, Treble) designed to customize or fine tune your individual streaming preference. You achieve this by simply touching the slide bar and sliding it to the desired position.

  • Page 37: Lucidshape

    Using LucidShape Lucid Hearing App ® featuring LucidShape LucidShape gives you the ability to adjust specific frequencies according to your listening preferences and needs. Here we will demonstrate how to use LucidShape to adjust your hearing aids. First, select which hearing aid you would like to adjust at the top of the screen.
  • Page 38 Using LucidShape (cont’d) Live Environment mode: Listen to the environment around you as you begin to adjust your listening program. Balance L+R mode: Both left and right hearing aids will play a tone simultaneously to help you adjust the balance between the hearing aids.
  • Page 39 Sweep button: Within the L+R screen, press Sweep to run through all the frequencies and play tones from low to high. Listen to each frequency and make adjustments to volume as needed. You can also use the Balance L+R screen to touch an individual frequency, which will play that tone as you adjust the volume at that frequency.

  • Page 40: Settings

    Settings Here you will find information about your hearing aids, a helpful User Guide for the Lucid Hearing App, LucidShape and support. Personal Information: Access this tab to update your information. Customer Support 800-785-6052...
  • Page 41 Within the Hearing Aid Information screen, you can view firmware information, view the model of your hearing aids, as well as disconnect your hearing aids from the app. To disconnect, scroll to the bottom of the screen and select Change or Disconnect. This will unpair your current hearing aids with the app.
  • Page 42 Settings (cont’d) Inside the User Guide, select Overview to access useful slides by clicking Next to walk you through app. Customer Support 800-785-6052...
  • Page 43 Settings (cont’d) The Get Help tab will connect you with our website as well as our customer support number. Click on the phone number to reach our representatives and find business hours. support@lucidhearing.com...

  • Page 44: Care And Cleaning Instructions

    Care and Cleaning Instructions To ensure your hearing aids continue to work properly for years to come please note that you should avoid submerging in water, dropping from distances greater that 3 feet, or exposing to excessive heat for extended periods of time. The most common cause of instrument failure is wax buildup and it is the easiest to avoid.

  • Page 45: How To Clean Tala Hearing Aids

    How to Clean Tala Hearing Aids Cleaning Tool Wire Loop Brush Use wire loop to Use brush to clean off wax and dirt clean wax from tips Brush microphone openings support@lucidhearing.com...

  • Page 46: Replacing The Wax Stop

    Replacing Wax Stop Your Tala Hearing Aids have a Wax Stop in the tip to prevent wax from getting inside the speaker. You should check daily for any obstruction to the Wax Stop. If you see wax inside you can replace it using the instructions on the next page.
  • Page 47 Before removing the Wax Stop, be Pull replacement sure to remove the ear tip. Insert tool straight up removal end of replacement tool into to remove used the used Wax Stop, centered in the Wax Stop. speaker housing. This requires a firm push.

  • Page 48: Choosing The Correct Ear Tip

    Choosing the Correct Silicone Ear Tip We have included a number of different silicone ear tips for you to find the perfect fit. The tip should fit snuggly enough to seal the ear, while not being uncomfortably too tight. Some experimentation may be necessary. You will notice there are two types of tips included.
  • Page 49 Single Dome Double Dome Single Dome Our single dome silicone ear tips offer a comfortable, detachable listening solution. Designed to fit snugly in your ears, these ear tips secure the device while reducing feedback from the hearing aids, ensuring comfort for hours of enjoyable listening. Large Medium Small...

  • Page 50: Replacing The Ear Tips

    Replacing the Ear Tips Hold the hearing aid Gently pull on the ear by the base of the tip until it comes off. speaker housing. You may need to twist it using a back and forth motion. Customer Support 800-785-6052...
  • Page 51 Press the new ear Align the new ear tip tip onto the speaker with the dome facing housing until the outward. base of the ear tip is flush with the device. Note: Improper replacement of ear tips could result in the ear tip coming off of the device and being lodged in the ear canal.

  • Page 52: Troubleshooting

    Troubleshooting ISSUE POSSIBLE CAUSE SOLUTION Place the Tala Hearing No/Low sound output Low battery Aids back into the charging case Wax build up Clean or replace in the wax stop the dome Use the app to increase Volume set the volume to a...
  • Page 53 ISSUE POSSIBLE CAUSE SOLUTION Whistling/ Tip not inserted properly Reinsert hearing aid tip Feedback Tip damaged or Replace tip is the wrong size with a new tip Talk to your doctor or Wax build-up a hearing healthcare in the ear canal professional about how to best clean your ears Device is not...

  • Page 54: Technical Data

    Technical Data ANSI TEST Linear FOG@50 dB OSPL90 Max 109.7 dB @ 2900 Hz SPA 106.4 dB SPA FOG @ 50 27.3 dB RTG TARGET 29.4 dB Measured 27.4 dB EQ Insp noise 30.5 dB Resp limit 67.5 dB F1< 200 Hz F2>8000 Hz SPA 1250, 2000, 3150 Hz Freq THDist...

  • Page 55: Warranty

    Warranty Lucid Hearing Over-The-Counter Hearing Aids are risk free with a 60 day return period and a 1 year manufacturer’s warranty. To file a claim please call us at 800-785-6052. Warranty Warning: Please do not attempt to make repairs yourself. Doing so could cause additional damage and will void any warranties.

  • Page 56: Compliance

    Compliance FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and; (2) This device must accept any interference received, including interference that may cause undesired operation FCC ID: RWT-BAVOTW IC: 25701-BAVOTW HVIN: TALAHA NOTE: THE GRANTEE IS NOT RESPONSIBLE FOR ANY CHANGES...
  • Page 57 40°C (122°F). Manufactured by: Distributed by: Etymotic Research Inc Lucid Hearing Holding Company, LLC 1125 Remington Road, PO BOX 535596 Schaumburg, IL 60173 Grand Prairie, TX 75053 Transport &...

  • Page 58: Battery Safety

    Battery Safety CAUTION - Battery Safety Information Hearing Aid Batteries are Dangerous if Swallowed Keep hearing aids out of the reach of children or anyone who may accidentally swallow them. Never put hearing aids in your mouth for any reason. Do not store in pill containers where they may be mistaken for medication and swallowed.
  • Page 59 Disposal of Instruments Waste from electronic equipment must be handled according to local regulations. WARNING: Risk of Fire and Burns. Do not Open, Crush, Heat above 60°C/131°F or incinerate. Do not short circuit. If bulges severely, discontinue use. Earpiece contains Lithium-ion button cell UL1642 certified / UN38.3 certified IEC 62133-2:2017 certified Rating: 3.8V, 20mAh, 0.076Wh...
  • Page 60 ©2023 Lucid Hearing Holding Company, LLC. Lucid Hearing, Hear Better, Lucid Hearing App, and LucidShape are registered trademarks of Lucid Hearing Holding Company, LLC. Tala and PDL are trademarks of Lucid Hearing Holding Company, LLC. Apple and iPhone are trademarks of Apple Inc., registered in the U.S.

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