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Summary of Contents for Lucid Engage Series
- Page 1 ® ® PREMIUM RECHARGEABLE OTC HEARING AIDS Android or iOS device compatible but not required to use the hearing aids...
- Page 2 Welcome Aboard! WARNING: If you are younger than 18, do not use this. You should talk to a doctor, preferably an ear-nose- We’re honored you’ve chosen to be a part of the throat doctor (an ENT), because your condition needs Engage®...
- Page 3 WARNING: This hearing aid should not cause pain WARNING: When to See a Doctor when inserting it. If you have any of the problems listed below, please Remove this device from your ear if it causes see a doctor, preferably an ear-nose-throat doctor pain or discomfort when you insert or place it.
- Page 4 with or remain concerned about your hearing, Caution: The sound output should not be uncomfortable or painful. you should consult with a hearing healthcare professional. You should turn down the volume or remove the device if the sound output is uncomfortably loud or Note: What you might expect when you start painful.
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Page 5: Table Of Contents
Note: Tell FDA about injuries, malfunctions, Wearing Your New Hearing Aids ..........12-13 or other adverse events. Download the Lucid Hearing App .............14 To report a problem involving your hearing aid, How to Adjust Volume Manually ............15 you should submit information to FDA as soon Profiles ......................16-17... -
Page 6: Getting Started
• 5 pair Closed Ear Tips and what’s in the box • 4 pair Vented Ear Tips • 1 Cleaning Tool 2. Download the Lucid Hearing • 10 Wax Stops and App from the App Store onto Replacement Tool your mobile device. -
Page 7: Getting To Know Engage
Getting to Know Engage Charging Instructions ® To charge case, plug the charging cable into a USB power source Plug the micro-USB Microphones end of charging cable into the charging case Place hearing aids Tube in charging case Close lid to begin charging Receiver Hearing aids can be... -
Page 8: Wearing Your New Hearing Aids
Wearing Your New Hearing Aids When inserting your hearing aids for the first time, there If at this point you feel the fit isn’t right please refer to can be feedback (whistling) if your hearing aids are not fully the included Engage® Tube Fit Guide for guidance. Our inserted. -
Page 9: Download The Lucid Hearing App
Android app, depending on which device you have. hearing aids is with the Lucid Hearing App (See page 14). You can also search for “Lucid Hearing” in the App Store or on Google Play. -
Page 10: Profiles
The easiest way to adjust your hearing aids is with the Lucid Hearing App (See page 14). -
Page 11: Start-Up And Pairing
Start-Up and Pairing The first time you open the app you will be met with three introductory screens. Click “next” to continue to the next page. Apple Android Users: Users:... -
Page 12: How To Change Or Remove The Concha Lock
How to Change or Remove the Concha Lock Grasp the Concha Lock with thumb and forefinger. The Concha Lock attaches to the receiver to position the receiver securely in the ear. If a new Concha Lock is needed for comfort or fit, they can be ordered at engagehears.com or call 866-202-2527. -
Page 13: Care And Cleaning Instructions
Care and Cleaning Instructions How to Clean Engage Hearing Aids ® Cleaning Tool Wire Loop Brush To ensure your hearing aids continue to work properly for years to come please note that you should avoid submerging in water, dropping from distances greater that 3 feet, or exposing to excessive heat for extended periods of time. -
Page 14: Replacing Wax Stop
Replacing Wax Stop Your Engage® Hearing Aids have a wax stop in the tip to prevent wax from getting inside the speaker. You should check daily for any obstruction to the wax stop. If you see wax inside you can replace it using the instructions on the next page. -
Page 15: Choosing The Correct Ear Tip
Choosing the Correct Ear Tip Replacing the Ear Tips We have included a number of different dome tips for you to find the perfect fit. The tip should fit snuggly enough to seal the ear, while not being uncomfortably too tight. Some experimentation may be necessary. -
Page 16: Replacing The Tubes
Replacing the Tubes REMOVAL: ATTACHING: Grip the old tube on the To replace the tube align sides of the clear plastic the base of the tube with connector firmly. the hearing aid connector and press firmly to insert until you hear a click. Pull tube straight out Note: Improper removal or insertion until fully detached. -
Page 17: Troubleshooting
Tube is too large See Tube Fit Guide health care professional or too small (included) A significant change for an exam. Lucid in your hearing Hearing Customer Service can recommend a specialist in your area Still have issues? Reach out to us at... -
Page 18: Technical Data
Technical Data Warranty Lucid Hearing OTC products are risk free with a 60 day return period and a 1 year manufacturer’s warranty. To file a claim please call us at 866-458-8947. ANSI TEST Warranty Warning: Please do not attempt to make repairs yourself. -
Page 19: Compliance
Compliance Hearing Aid Manufactured by: Distributed by: Sound Quest, LLC. Lucid Hearing Holding Company, LLC 806 Beaver Street PO BOX 535596 FCC Regulator Statement Bristol, PA 19007 USA Grand Prairie, TX 75053 This device complies with Part 15 of the FCC Rules. -
Page 20: Battery Safety
Battery Safety Disposal of Instruments Waste from electronic equipment must be CAUTION - Battery Safety Information handled according to local regulations. Hearing Aid Batteries are Dangerous if Swallowed Keep hearing aids out of the reach of children WARNING: Risk of Fire and Burns. Do not or anyone who may accidentally swallow them. - Page 21 ©2022 Lucid Hearing Holding Company, LLC. Lucid Hearing and Engage are registered trademarks of Lucid Hearing Holding Company, LLC. LucidShape is a trademark of Lucid Hearing Holding Company, LLC. Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google LLC.
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Questions and answers
How turn down volume
To turn down the volume on Lucid Series, adjust the volume directly on the device using its built-in controls. If using ear tips, ensure they are properly fitted, as closed tips provide better sound isolation and may impact perceived volume.
This answer is automatically generated