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Fault
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
Cause and troubleshooting
Switch off the appliance.
1.
Clean the pump unit.
2.
Switch the appliance on.
3.
If the display appears again after you clean the
4.
pump unit, call customer service.
→ "Customer Service", Page 53
Note: You can deactivate and manually dose the intel-
ligent dosing system until the fault is rectified.
→ "Buttons", Page 23
is activated.
Continue the programme by selecting
▶
Drain and pressing Start/Reload
→ "Resuming the programme when the programme
status is Rinse Hold", Page 31
The temperature is too high.
Wait until the temperature has dropped.
▶
Cancel the programme.
▶
→ "Cancelling the programme", Page 31
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 25
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 52
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 38
▶
is activated.
Continue the programme by selecting
▶
Drain and pressing Start/Reload
→ "Resuming the programme when the programme
status is Rinse Hold", Page 31
The water outlet hose is connected too high.
Install the water outlet hose at a maximum height of
▶
1 metre.
Pump cover is not correctly assembled.
Troubleshooting en
Spin or
.
Spin or
.
45
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