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Fault
"E:30 / -10" and/or
lights up.
flashes.
"E:30/-20"
Cause and troubleshooting
First wait approx. 5 minutes until the drain process
1.
ends.
To reset the error message, switch the appliance
2.
off.
Switch the appliance back on.
3.
If the error message is displayed again, call cus-
4.
tomer service.
→ "Customer Service", Page 53
The detergent drawer has not been pushed in fully.
Push in the detergent drawer until the symbol goes
▶
out.
The pump unit is not inserted.
Insert the pump unit into the detergent drawer.
1.
Push in the detergent drawer until the symbol goes
2.
out.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 33.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 31
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 25
Door is not closed.
Close the door.
▶
Laundry is caught in the door.
Remove any trapped laundry.
▶
Detergent dosage is too high.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
Additional water is added.
Troubleshooting en
43
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