Warranty Policy For Philips Professional Display Solutions - Philips 43BDL3650Q User Manual

Professional
Display Solutions
Warranty

Warranty policy for Philips Professional Display Solutions

Thank you for purchasing this Philips product. Philips products are designed and manufactured with high standards and deliver
high quality performance, ease of use and ease of installation. If you encounter any difficulties while using your product, we
recommend that you first consult the user manual or the information in the support section of the website, where (depending on
the product type) you may find a downloadable user manual, frequently asked questions, instruction videos or a support forum.
LIMITED WARRANTY
In the unlikely event the product requires service, we will arrange for your Philips product to be serviced free-of-charge within the
warranty period, provided that the product was used in accordance with the user manual (e.g. in the intended environment).
For these product categories, a partner company of Philips is the warrantor of the product. Please check the documentation
supplied with your product.
WHO IS COVERED?
Your Warranty coverage begins from the first date of purchase of the product. You need to provide proof of purchase to receive
warranty service. A valid sales receipt or other valid document showing that you purchased the product is considered proof of
purchase.
WHAT IS COVERED?
If any defect due to faulty materials and/or workmanship occurs within the warranty period, we will make arrangements for a free
of charge service. Where a repair is not possible or not commercially viable, we may replace the product with a new or equivalent
refurbished product with similar functionality. Replacement will be offered at our discretion and the warranty will continue
from the date of original purchase of the first date of purchase of the product. Please note that all parts, including repaired and
replaced parts, are covered only for the duration of the original warranty period.
WHAT IS EXCLUDED? Your warranty does not cover:
• Consequential damages (including but not limited to loss of data or loss of income), nor compensation for activities done
by yourself, such as regular maintenance, installing firmware updates or saving or restoring data (Some states do not allow
the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This includes, but is not
limited to, prerecorded material, whether copyrighted or not copyrighted.)
• Labor charges for installation or setup of the product, adjustment of customer controls on the product, and installation or
repair of various types of external devices (e.g., WiFi, antenna, USB dongles, OPS type devices) and other systems outside of
the product.
• Reception problems caused by signal conditions or cable or antenna systems outside the unit.
• A product that requires modification or adaptation to enable it to operate in any country other than the country for which
it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications.
• If the model or production number on the product has been altered, deleted, removed or made illegible.