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Customer Service
17 Customer Service
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
Installation instructions
18 Installation instructions
Observe this information when installing the appliance.
18.1 Safe installation
Follow these safety instructions when in-
stalling the appliance.
¡ Electrical connection must only be carried
out by licensed specialist staff. Incorrect
connection will invalidate the warranty.
¡ The safe operation of this appliance can
only be guaranteed if it has been installed
to a professional standard in accordance
18.4 Preparing the units
The worktop must be level, horizontal and stable.
¡ The fitted units, including wall finishing strips, must
be heat-resistant to at least 90 °C.
¡ Niche cladding within 50 mm of the back wall must
not be combustible (e.g. tiles, stone).
17.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
The rating plate can be found:
¡ on the appliance certificate.
¡ on the lower section of the hob.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
with these installation instructions. The in-
staller shall be liable for any damage result-
ing from incorrect installation.
18.2 Built-under
Do not install refrigerators, dishwashers, non-ventilated
ovens or washing machines underneath the appliance.
¡ Make sure that projecting parts such as the mains
housing or the mains cable do not collide, e.g. with
a drawer.
18.3 Intermediate floor
If the underside of the hob can be touched, an interme-
diate floor must be fitted.
¡ Ask your specialist retailer for an intermediate floor
as an accessory.
¡ If you use your own intermediate floor, the minimum
distance to the mains connection of the appliance
must be 10 mm.
¡ Seal the cut surfaces to make them heat-resistant.
This prevents the worktop from swelling as a result
of moisture.
Customer Service en
15
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