Troubleshooting - LG MDV902-A0U Owner's Manual

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.
Symptom
No power. • The power cord is disconnected.
The power is on, but the • No disc is inserted.
unit does not work.
• The TV is not set to receive DVD signal out-
No picture.
put.
• The video cable is not connected securely.
• The connected TV power is turned off.
There is no sound or only • The equipment connected with the audio
a very low-level sound is cable is not set to receive DVD signal output.
heard.
• The audio cables are not connected securely
.
• The power of the equipment connected with
the audio cable is turned off.
• The audio connecting cord is damaged.
The playback picture is poor. • The disc is dirty.
The unit does not start
• No disc is inserted.
playback.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• A menu is on the TV screen.
• The Rating level is set.
• The plugs and jacks are dirty.
Severe hum or noise is
heard.
• The disc is dirty.
• The speakers and components are
connected poorly.
• The unit is located with too close to the TV.
• The antenna is positioned or connected
Radio stations cannot be
poorly.
tuned in.
• The signal strength of the stations is too
weak (when tuning in with automatic tuning).
• No stations have been preset or preset sta-
tions have been cleared (when tuning by
scanning preset stations).
The remote control does
• The remote control is not pointed at the
remote sensor of the unit.
not work properly.
• The remote control is too far from the unit.
• There is an obstacle in the path of the
remote control and the unit.
• The batteries in the remote control are
exhausted.
Cause
• Plug the power cord into the wall outlet
securely.
• Insert a disc. (Check that the DVD or, audio
CD indicator in the DVD display is lit.)
• Select the appropriate video input mode on
the TV so the picture from the unit appears
on the TV screen.
• Connect the video cable into the jacks
securely.
• Turn on the TV.
• Select the correct input mode of the audio so
you can listen to the sound from the unit.
• Connect the audio cable into the jacks
securely.
• Turn on the equipment connected with the
audio cable.
• Replace it with new one.
• Clean the disc.
• Insert a disc. (Check that the DVD, or audio
CD indicator in the DVD display is lit.)
• Insert a playable disc. (Check the disc type,
color system and Regional code.)
• Place the disc with the playback side down.
• Place the disc on the disc tray correctly
inside the guide.
• Clean the disc.
• Press the SETUP button to turn off the menu
screen.
• Cancel the Rating function or change the rat-
ing level.
• Wipe them with a cloth slightly moistened
with alcohol.
• Clean the disc.
• Connect the speakers and components
securely.
• Move your TV away from the audio compo-
nents.
• Connect the antenna securely.
• Adjust the antennas and connect an external
antenna if necessary.
• Tune in the station manually.
• Preset the stations.
• Point the remote control at the remote sensor
of the unit.
• Operate the remote control within about 23 ft
(7 m).
• Remove the obstacle.
• Replace the batteries with new ones.
Correction
25