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5. Troubleshooting
Before checking the fan, make sure the
IMPORTANT!
main power supply is switched off. The motor
housing must not be opened.
Fan will not start
Suggested remedy
•
Check main and branch circuit fuses or circuit
breakers.
•
Check line wire connections to fan and switch wire
connections in switch housing.
Fan makes noise
IMPORTANT!
IMPORTANT: For safety reasons, the fan must not be
operated if it produces unusual noises outside of its
initial installation!
Suggested remedy
•
Allow a "running-in" period of 24 hours. Most
noises, associated with a new fan, will disappear
after this period.
•
While testing the motor without blades, a reso-
nance sound can happen, this is normal. When
blades are fitted, this sound will cease.
•
Check the screws which attach the fan blade to the
motor to make sure that they are tight.
•
Check all nuts and bolts behind the two canopies
for perfect tightness.
•
Check the upper canopy has 10mm clearance to
the ceiling. The upper canopy should not touch the
ceiling or power cables.
•
Check the lower canopy, cotter pin and wires
under the lower canopy. These parts should not be
touching the motor.
•
A slight humming sound if used with the optional
speed controller (especially on lower speed) is
normal for all ceiling fans. Use our optional speed
control avoid or minimize this sound.
Fan wobbles/fan is out of balance.
IMPORTANT!
- IMPORTAN For the reason of safety and the risk of
damage the fan must not be used when it is seriously
wobbling!
Suggested remedy
•
A little wobbling, especially after start-up or after
speed changes, is normal. Once end speed is
reached, the fan will be become stable.
•
Main causes for wobbling are unequal blades. If
one blade is damaged or bent use a complete new
set of three blades.
•
The fan blades are balanced by weight to prevent
wobbling. If you have to assemble a range of fans,
be sure not to exchange a blade from another set
of three blades.
•
Check to make sure the fan blade screws which
attach the fan blade to the motor are tight.
•
Check all nuts and bolts under the two canopies
for perfect tightness.
Fan runs too slow
Suggested remedy
•
The capacitor could be damaged, this may be due
to overload or a power spike. A qualified electrician
should check the capacitor and replace if nessecary.
6. Maintenance
Maintenance is essential to ensure the correct operation
of the fan. This should only be carried out by a suitable
qualified professional.
Before commencing with any maintenance and/or clean-
ing of the fan, ensure the power is isolated.
Over time some connections/fixing may start to work
loose, therefore all connections must be checked at least
twice a year for perfect tightness. Especially the blade
screws, all nuts, bolts and cotter pins inside the two
canopies, the pin and strength of the ceiling J-hook and
the safety wire.
In case of intensive use the above checks should be more
frequent.
If a damp cloth is needed for cleaning, do not use liquid
soap or aerosol cleaners.
Never dip the fan into water or other liquids.
5
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