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WARRANTY AND COMPLAINTS
S-TECH / Gas Broker Srl guarantees the conformity of the products supplied, guaranteeing that they correspond in
quality and type to what is established in the order confirmation and that they are free from defects that could
make them unsuitable for their intended use, on condition that correct installation has been carried out according
to the instructions in this manual and that corrosive gases are not used.
The SV valve is maintenance-free and for no reason must it be disassembled by accessing the internal parts; the
assembly of the screws on the valve body is done in such a way that there is evidence of any disassembly, in
the case of attempts to disassemble the warranty automatically lapses.
S-TECH makes no further warranties for this product
Validity of the guarantee: 3 years, starting from the date of purchase of the product.
The buyer is required to verify the correspondence between the products indicated in the transport document and
the products delivered and any complaints must be made by the Buyer within a short timeframe from the moment
in which the products arrive at the place of destination and in any case, under penalty forfeiture, no later than 15
days from that moment.
The warranty for defects is limited only to product defects resulting from design, material or construction defects
attributable to Gas Broker S.r.l., and does not apply in the event that the Purchaser cannot prove that he has made
a correct use and installation by qualified personnel, proper storage of the products and not having modified or
repaired them without the seller's consent.
Any complaints must be made in writing and must indicate in detail the defects or non-conformities contested. Any
return must be previously authorized by Gas Broker srl. Following a regular complaint by the Buyer, made pursuant
to this article, Gas Broker s.r.l., at its choice, may:
supply free of charge, ex works, to the Buyer products of the same type and quality as those found to be defective
or not conforming to what has been agreed;
credit the Buyer a sum of money equal to the value of the products found to be defective or non-compliant.
If it is verified that the complaint is unfounded or the product is damaged and / or installed not in accordance with
the provisions of this manual, the Buyer will be required to compensate Gas Broker s.r.l. all costs incurred for the
assessment including, by way of example, the analysis of the complaint, control, testing and inspection.
The warranty starts from the date of purchase of the product; to obtain the warranty service if the product is
malfunctioning, Gas Broker srl must be notified within the warranty coverage period, presenting the relative
purchase invoice.
Limitation of Liability
The responsibility of Gas Broker s.r.l. is limited only to the value of the product supplied and according to the
warranty conditions specified above with the exclusion of any liability and claims for compensation for any damage
that may arise to people or things.
In any case, notwithstanding the provisions of articles 1578 et seq. c.c., Gas Broker s.r.l. is not liable for direct,
indirect or otherwise suffered by the buyer or third parties due to the use or non-use of the products supplied.
Under no circumstances will Gas Broker srl be liable for any incidental, special or consequential damages,
personal injury, property damage, damage due to non-use, business interruption, loss of profits or loss of
goodwill, costs associated with the replacement of the seismic valve, removal or installation costs.
P a g e .
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