Philips 248C3LHSB User Manual
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Philips 248C3LHSB User Manual

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Customer care and warranty
Troubleshooting & FAQs
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Summary of Contents for Philips 248C3LHSB

  • Page 1 EN User manual Customer care and warranty Troubleshooting & FAQs 248C3L...

  • Page 2: Table Of Contents

    Power Management ... 28 Automatic PowerSaving ... 28 Regulatory Information ... 29 Customer care and warranty ... 35 Philips' Flat Panel Monitors Pixel Defect Policy ... 35 Customer Care & Warranty ... 37 Troubleshooting & FAQs ... 40 Troubleshooting ... 40 SmartControl Premium FAQs ...

  • Page 3: Important

    DC power cord for normal operation. • Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer Care Consumer Information Center) •...

  • Page 4: Notational Descriptions

    1. Important • IMPORTANT: Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging”...

  • Page 5: Disposal Of Product And Packing Material

    Recycling Information for Customers Your display is manufactured with high quality materials and components which can be recycled and reused. To learn more about our recycling program please visit www.philips.com/about/sustainability/recycling.

  • Page 6: Setting Up The Monitor

    228C3L www.philips.com/welcome 248C3L Quick Start Connecting to your PC Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. 248C3L CLICK! Kensington anti-theft lock DC power input...

  • Page 7: Operating The Monitor

    2. Setting up the monitor 248C3LH Kensington anti-theft lock DC power input HDMI audio out HDMI input VGA input Connect to PC Connect the power adapter cable to the back of the montior firmly. Turn off your computer and unplug its power cable.
  • Page 8 2. Setting up the monitor Description of the On Screen Display What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.

  • Page 9: Remove The Base Stand

    2. Setting up the monitor Resolution notification This monitor is designed for optimal performance at its native resolution, 1920x1080@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920x1080@60Hz for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.

  • Page 10: Image Optimization

    How does it work? SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast,...
  • Page 11 3. Image Optimization There are seven modes to be selected: Text, Office, Photo, Movie, Game, Economy and Off. • Text: Helps improve reading of text based application like PDF ebooks. By using a special algorithm which increases the contrast and boundary sharpness of text content, the display is optimized for a stress-free reading by adjusting the brightness, contrast and color...

  • Page 12: Smartkolor

    3. Image Optimization 3.2 SmartKolor What is it? SmartKolor is a special color extension technology that is able to enhance visual color range to deliver vivid and rich picture performance. Why do I need it? You want the rich, vibrant images for experiencing the outstanding photos or videos.

  • Page 13: Smartsharpness

    Economy mode to reduce power consumptions. 3.5 Philips SmartControl Premium The new SmartControl Premium software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface.
  • Page 14 3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
  • Page 15 3. Image Optimization Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage (Please refer to SmartImage section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input.
  • Page 16 3. Image Optimization First color Calibration Screen: • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Final next goes File>Presets pane. • Cancel closes the UI and returns to the plug in page.
  • Page 17 3. Image Optimization To enable Theft Deterrence, clicking Enable Theft Deterrence Mode button brings up the following screen: • User can enter PIN between 4 and 9 digits numbers only. • After entering PIN, Accept button takes user to the pop-up dialog box on the following page.
  • Page 18 3. Image Optimization Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. All other SmartControl Premium tabs are not available. •...
  • Page 19 3. Image Optimization Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. Help>Version - Will only be active when selecting Version from the drop- down Help menu.
  • Page 20 3. Image Optimization Task Tray Menu Enabled The task tray menu can be displayed by right- clicking on the SmartControl Premium icon from the task tray. Left Click will launch the application. The task tray has five entries: • Help - Access to User Manual file: Open User Manual file using the default browser window.

  • Page 21: Smartdesktop Guide

    3. Image Optimization 3.6 SmartDesktop Guide SmartDesktop SmartDesktop is in SmartControl Premium. Install SmartControl Premium and select SmartDesktop from Options. • Align to partition check box will enable automatic alignment for the window when dragged into the defined partition. • Select the desired partition by clicking on the icon.
  • Page 22 3. Image Optimization Title Bar Options Desktop partition can be accessed from the title bar of the active window. This provides a quick and easy way to manage the desktop as well as sending any window to any partition without having to drag and drop.
  • Page 23 3. Image Optimization Left Click Menu Left click on the Desktop Partition icon to quickly send the active window to any partition without having to drag and drop. Releasing the mouse will send the window to the highlighted partition. Task Tray Right Click The task tray also contains most of the features supported in the title bar (with the exception of automatically sending a window to any partition).
  • Page 24 3. Image Optimization SmartDesktop Partition Definitions Name Description Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 25 3. Image Optimization Name Description Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.

  • Page 26: Technical Specifications

    4. Technical Specification 4 Technical Specifications Picture/Display Monitor panel type Backlight Panel size Aspect ratio Pixel Pitch Brightness SmartContrast Contrast ratio (typical) Response time (typical) Optimum Resolution Viewing angle Picture Enhancement Display colors Vertical refresh rate Horizontal Frequency sRGB Connectivity Signal input (248C3L) Signal input (248C3LH) Input Signal...
  • Page 27 4. Technical Specification Power (248C3L) On mode Energy Consumption (EnergyStar 5.0 test method) Normal Operation (typical) Sleep (typical) Heat Dissipation* Normal Operation Sleep (typical) Power (248C3LH) On mode Energy Consumption (EnergyStar 5.0 test method) Normal Operation (typical) Sleep (typical) Heat Dissipation* Normal Operation Sleep (typical) Power LED indicator...
  • Page 28 Finish Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.

  • Page 29: Resolution & Preset Modes

    4. Technical Specification 4.1 Resolution & Preset Modes Maximum Resolution For 248C3L/248C3LH 1920 x 1080 at 60 Hz (analog input) 1920 x 1080 at 60 Hz (digital input) Recommended Resolution For 248C3L/248C3LH 1920 x 1080 at 60 Hz (digital input) H.

  • Page 30: Power Management

    5. Power Management 5. Power Management 5.1 Automatic PowerSaving If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.

  • Page 31: Regulatory Information

    European community’s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle. Congratulations, Your display is designed for both you and the...
  • Page 32 6. Regulatory Information EPEAT (www.epeat.net) “The EPEAT (Electronic Product Environmental Assessment Tool) program evaluates computer desktops, laptops, and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process supported by US EPA. EPEAT system helps purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes.
  • Page 33 6. Regulatory Information Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 34 6. Regulatory Information Commission Federale de la Communication (FCC Declaration) Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle.
  • Page 35 6. Regulatory Information Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three- prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source. The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a...
  • Page 36 6. Regulatory Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten Vorschriften. Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤...

  • Page 37: Customer Care And Warranty

    TFT monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.
  • Page 38 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

  • Page 39: Customer Care & Warranty

    Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 40 7. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center Belarus Bulgaria Croatia Czech Rep. Estonia Hungary Latvia Lithuania Romania Russia Serbia & Montenegro Slovakia Slovenia Ukraine Turkey Contact Information for LATIN AMERICA region: Country Call center Argentina...
  • Page 41 Sdn Bhd Distributor: Syakar Co. Ltd (warranty buy-out) Visual Group Ltd. Philips Consumer Service Glee Electronics, Inc. Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center) Sylvara Technologies Pty Ltd PCS One Korea Ltd. no distributor and/or service provider currently FETEC.CO Axis Computer System Co., Ltd.

  • Page 42: Troubleshooting & Faqs

    8 Troubleshooting & FAQs 8.1 Troubleshooting This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative. Common Problems No Picture (Power LED not lit) •...
  • Page 43 Ensure audio is not muted. Press OSD “Menu”, select “Audio” then “Mute”. Check it on “Off ” position. • Press “Volume” in OSD main control to adjust the volume. For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

  • Page 44: Smartcontrol Premium Faqs

    If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Premium driver is available. Q4. When I click on Product Information,...
  • Page 45 8. Troubleshooting & FAQs Q5. I forgot my PIN for Theft Deterrence Function. What can I do? Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor. Please note that the anti-theft deterrence function is provided as a convenient free option.

  • Page 46: General Faqs

    2 and 3 to verify that your PC is set at 1920x1080@60Hz. • Shut down your computer, disconnect your old monitor and reconnect your Philips monitor. • Turn on your monitor and then turn on your Q2: What is the recommended refresh rate for monitor? Ans.: Recommended refresh rate in monitors is...
  • Page 47 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K. Q9: Can the Philips monitor be mounted on the wall? Ans.: Yes. Philips monitors have this optional feature. Four standard VESA mount holes...
  • Page 48 8. Troubleshooting & FAQs Q13: Why is my Display not showing sharp text, and is displaying jagged characters? Ans.: Your monitor works best at its native resolution of 1920x1080@60Hz. For best display please use this resolution.
  • Page 49 2011 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trade marks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.

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