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EN User manual
Customer care and warranty
Troubleshooting & FAQs
1
32
37
229C4Q

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Summary of Contents for Philips 229C4QHSB

  • Page 1 EN User manual Customer care and warranty Troubleshooting & FAQs 229C4Q...
  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes...23 5. Power Management ...24 6. Regulatory Information ...25 7. Customer care and warrant ...31 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ...31 7.2 Customer Care & Warranty ...33 8. Troubleshooting & FAQs ...36 8.1 Troubleshooting ...36 8.2 SmartControl Premium FAQs ...37...
  • Page 3: Important

    DC power cord for normal operation. • Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer Care Consumer Information Center) • Do not subject the monitor to severe...
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F • Humidity: 20-80% RH Important information for Burn-in/Ghost image • Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-...
  • Page 5: Disposal Of Product And Packing

    Recycling Information for Customers Your display is manufactured with high quality materials and components which can be recycled and reused. To learn more about our recycling program please visit www.philips.com/about/sustainability/ recycling.
  • Page 6: Setting Up The Monitor

    2.1 Installation Package contents AC/DC Adapter VGA (optional) HDMI (optional) Note Use only the AC/DC adapter model: Philips ADPC1236 Installation 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. Register your product and get support at www.philips.com/welcome...
  • Page 7 2. Setting up the monitor Connecting to your PC Model 229C4QH: AC/DC power input VGA input HDMI inputs HDMI audio output Kensington anti-theft lock Model 229C4Q: AC/DC power input VGA input DVI input Kensington anti-theft lock Connect to PC 1. Turn off your computer and unplug its power cord.
  • Page 8: Operating The Monitor

    Description of the On Screen Display What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 9 2. Setting up the monitor The OSD Menu Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on. Main menu Sub menu Input...
  • Page 10: Image Optimization

    How does it work? SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast,...
  • Page 11: Smartkolor

    3. Image Optimization razor sharpness displays every details in darker areas of your videos without color washout in brighter areas maintaining a dynamic natural values for the ultimate video display. • Game: Turn on over drive circuit for best response time, reduce jaggy edges for fast moving objects on screen, enhance contrast ratio for bright and dark scheme, this profile delivers the best gaming experience...
  • Page 12: Philips Smartcontrol Premium

    3. Image Optimization 3.5 Philips SmartControl Premium The new SmartControl Premium software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you...
  • Page 13 3. Image Optimization Color menu • Color Menu allows you to adjust RGB, Black Level, White Point, Display Gamma, Calibration, SmartImage, and SmartKolor. • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input.
  • Page 14 3. Image Optimization 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 15 3. Image Optimization Eco Power menu Options menu Options>Preferences - Will only be active when selecting Preferences from the drop- down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. • Displays current preference settings. • A checked box enables the feature.
  • Page 16 3. Image Optimization Option>Auto Pivot. Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. All other SmartControl Premium tabs are not available. • Display the Source instruction pane and current input source setting.
  • Page 17 3. Image Optimization Help menu Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. Help>Version - Will only be active when selecting Version from the drop- down Help menu.
  • Page 18: Smartdesktop Guide

    3. Image Optimization The task tray has five entries: • Help - Access to User Manual file: Open User Manual file using the default browser window. • Technical Support - Displays the tech support page. • Check for Update - Takes the user to PDI Landing and checks the user’s version against the most current available.
  • Page 19 3. Image Optimization Note If the outline of the region is not visible when dragging the window, “Show windows contents while dragging” is disabled. To enable: 1. In Control Panel, click System. 2. Click Advanced system settings (For Vista & Win7 OS, this is located on the left sidebar) 3.
  • Page 20 3. Image Optimization Left Click Menu Left click on the Desktop Partition icon to quickly send the active window to any partition without having to drag and drop. Releasing the mouse will send the window to the highlighted partition. Task Tray Right Click The task tray also contains most of the features supported in the title bar (with the exception of automatically sending a window to any...
  • Page 21 3. Image Optimization SmartDesktop Partition Definitions Name Description Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 22 3. Image Optimization Name Description Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.
  • Page 23: Technical Specifications

    4. Technical Specifications 4. Technical Specifications Picture/Display Monitor Panel Type Backlight Panel Size Aspect Ratio Pixel Pitch Brightness SmartContrast Contrast Ratio (typ.) Response Time (typ.) SmartResponse Time (typ.) Optimum Resolution Viewing Angle Display Colors Vertical Refresh Rate Horizontal Frequency sRGB Connectivity Signal Input Input Signal...
  • Page 24 4. Technical Specifications Normal Operation Sleep (Standby) Power LED indicator Power Supply 229C4QH: Power On Mode Energy Consumption (EnergyStar 5.0 test method) Normal Operation (typ.) Sleep (Standby) Heat Dissipation* Normal Operation Sleep (Standby) Power LED indicator Power Supply Dimensions Product with stand (WxHxD) Product without stand (WxHxD) Weight...
  • Page 25 Color Finish Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
  • Page 26: Resolution & Preset Modes

    4. Technical Specifications 4.1 Resolution & Preset Modes Maximum Resolution 1920 x 1080 @ 60 Hz (analog input) 1920 x 1080 @ 60 Hz (digital input) Recommended Resolution 1920 x 1080 @ 60 Hz (digital input) H. freq (kHz) Resolution 31.47 720 x 400 31.47...
  • Page 27: Power Management

    5. Power Management 5. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 28: Regulatory Information

    6. Regulatory Infomation 6. Regulatory Information Congratulations! This display is designed for both you and the planet. The display you have just purchased carries the TCO Certified label. This ensures that your display is designed, manufactured and tested according to some of the strictest quality and environmental requirements in the world.
  • Page 29 European community’s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle. EPEAT (www.epeat.net) The EPEAT (Electronic...
  • Page 30 6. Regulatory Infomation Energy Star Declaration (www.energystar.gov) As an ENERGY STAR have determined that this product meets the ENERGY STAR guidelines for energy efficiency. Note We recommend you switch off the monitor when it is not in use for a long time. Federal Communications Commission (FCC) Notice (U.S.
  • Page 31 6. Regulatory Infomation Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures...
  • Page 32 6. Regulatory Infomation North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: S Ø R G V E D P L AC E R I N G E N F O R , AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE.
  • Page 33 6. Regulatory Infomation China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request. 中国电子信息产品污染控制标识要求(中国...
  • Page 34: Customer Care And Warrant

    No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 35 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 36: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 37 7. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center Belarus Bulgaria Croatia Estonia Latvia Lithuania Romania Serbia & Montenegro Slovenia Ukraine Russia Slovakia Turkey Czech Rep. Hungary Contact Information for LATIN AMERICA region: Country Call center Brazil...
  • Page 38 PCS One Korea Ltd. After Market Solutions (CE) Sdn Bhd Philips Consumer Service Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center) FETEC.CO Axis Computer System Co., Ltd. (662) 934-5498 Sylvara Technologies Pty Ltd AL SHAHD COMPUTER L.L.C 00971 4 2276525...
  • Page 39: Troubleshooting & Faqs

    Visible signs of smoke or sparks • Do not perform any troubleshooting steps • Disconnect the monitor from mains power source immediately for safety • Contact with Philips customer service representative immediately. Imaging Problems Image is not centered • Adjust the image position using the “Auto”...
  • Page 40: Smartcontrol Premium Faqs

    • You can adjust “power on” light using the power LED Setup in OSD main Controls. For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative. 8.2 SmartControl Premium FAQs I change the monitor on a PC to a...
  • Page 41: General Faqs

    Theft mode enabled I forgot my PIN for Theft Deterrence Function. How can I do? Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor. 8.3 General FAQs...
  • Page 42 6504K. Can I connect my LCD monitor to any PC, workstation or Mac? Ans.: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system.
  • Page 43 8. Troubleshooting & FAQs may cause "burn in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "atter-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.
  • Page 44 2012 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.

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