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Before Requesting Service
Check the following before requesting service from the Service Centre.
Operation
Sound
Click
Rattle
32
English
The air purifier does not operate.
• Check the power supply and turn on the air purifier again.
• Make sure that the power plug is plugged in, and then turn on the
air purifier again.
If it still does not operate, try a different power outlet.
Ding
띡-
• Make sure that the rear panel is closed properly. If you hear a "Ding"
sound when you open and then close the rear panel, it is closed
properly.
• Make sure that the front panel is closed properly.
The air purifier makes strange noises.
• If you move the product during operation, it may cause noise. Turn
off the power before moving the product.
• When moving the front panel, it may make a "click" or "rattle" sound
depending on the operating environment.
‐ These sounds are normal motor noises made during zero
calibration when moving the front panel.
• When the product is operating, a sensor operation sound, such as a
hissing sound, may be emitted.
‐ When you sleep or want to rest in a quiet environment, select the
Sleep mode.
• When the product operation is ended, the fan may make a hissing
sound while it is stopping.
The air purifier is noisy when I sleep.
• Check if the fan speed is High. Change the fan speed to Low, or
select the Wind-free mode.
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