Troubleshooting - Philips 104S12 User Manual

Troubleshooting

Troubleshooting
Safety Precautions and Maintenance
Related Information
Common Problems
Having trouble? Something not working? Before calling for help, try these suggestions.
Having this
problem?
No Picture
(Power LED not lit)
No Picture
(Power LED is yellow)
No Picture
(Power LED is green)
Screen doesn't show
when you turn on the
monitor
No color or intermittent
color
Color appears blotchy
Missing one or more
colors
file:///D|/rita/LF2/LF2/LFa1/multi_manual/english/104S/SAFETY/SAF_TROUB.HTM (1 of 2) [8/29/2001 12:00:29 PM]
• Troubleshooting
Check these items
Make sure the Power cable is plugged into the power outlet and
back of the monitor.
Power button on top of the monitor should be in the ON position.
Disconnect the monitor from the power outlet for about one
minute.
Make sure the computer is turned on.
Make sure the monitor cable is properly connected to your
computer.
Check to see if the monitor cable has bent pins.
The Energy Saving feature may be activated
Make sure the Brightness and Contrast controls are set correctly.
Make sure the monitor cable is properly connected to your
computer.
Check to see if the monitor cable has bent pins.
Make sure the computer Power button is on.
Make sure the monitor cable is properly connected to your
computer. (Also refer to the Quick Start Guide).
Check to see if the monitor cable has bent pins.
Make sure the computer is turned on.
If you are using a non-VESA-DDC standard video card, turn the
DDC1 / 2B feature Off.
The picture may need degaussing.
Remove any nearby magnetic objects.
Face the monitor toward the East for the best picture quality.
Check the Color Temperature.
Make sure the monitor cable is properly connected to your
computer.
Check to see if the monitor cable has bent pins.
• Regulatory Information • Other