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TROUBLESHOOTING THE UHF REMOTE CONTROL
If you are experiencing problems with poor range or intermittent operation of your UHF remote
control, try the following steps.
1.
Put new batteries in the remote control.
2.
Check that the UHF antenna is securely fitted on the remote sensor connector on the back
panel of the satellite receiver.
3.
Check for possible UHF noise or interference in the your receiver's environment. Do a
Remote Sensor test. The steps are different for each model receiver. Refer to your
owner's manual.
4.
If this test indicates interfering noise is present, try the following remedies.
A.
While watching the Remote Noise display, unplug surrounding equipment, one
piece at a time. If the noise suddenly disappears when a certain piece of
equipment is unplugged, you have located the offending source of the
interference.
B.
Relocate the offending noise source or relocate the Receiver's UHF antenna.
C.
To relocate the antenna, connect a short piece of coaxial cable to the remote
sensor connector on the receiver back panel. Connect the antenna to the other end
of this cable. You may need a barrel connector. Move the antenna to various
locations, while watching the Remote Noise display.
D.
Permanently mount the antenna in the best location.
5.
Put the receiver back in AUTO MODE when you are finished.
For help locating your nearest Satellite Dealer/Installer, the C Band Industry Group may be able
to help you. Call toll free at 1-877-CBANDTV (1-877-222-6388) or visit their web site at
www. cbandtv.com.
For Toshiba America Consumer Products Customer Service Center, call 1-800-631-3811.
Visit our web site at www.toshiba.com.
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