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Toshiba TRX-100 Troubleshooting Manual

Toshiba trx-100: supplementary guide
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Add a New Satellite
Fine Tune a Satellite
Delete a Satellite
Parental Control
Satellite Memory Realignment
Add a New Satellite
1. Refer to a current Satellite Television Guide. Locate the satellite channel chart pages. This
chart shows you where the satellites are and what channels are active. Move the dish to a
programmed, known satellite nearest to the desired new satellite.
2. Turn off the Parental Control.
3. Put the receiver in Program Mode. Locate the Receiver Mode Switch on the receiver back
panel. Refer to page 5 of your Owner's Manual. Move the switch to the "PROGRAM"
position.
4. Turn on the Channel Scan.
a. Press FUNCTION.
b. Select No. 5, Installation Set-Up.
c. Select No. 1, Channel Scan.
d. Select No. 1, ON.
e. Press ENTER.
5. Turn on the Auto Tuning.
a. Press FUNCTION.
b. Select No. 5, Installation Set-Up.
c. Select No. 2, Auto Tuning.
d. Select No. 1, ON.
e. Press ENTER.
6. Use the EAST or WEST keys to line the dish up on the new satellite. The receiver scans the
channels, alternating polarities, until it finds a strong signal.
7. Use the Channel up and down keys to view the channels on the new satellite.
8. Be sure this is the new satellite. Refer to your satellite chart for the channel listing.
9. Press C-SAT (Ku-SAT, if a Ku satellite).
10. Enter the 2-part alphanumeric name. If a letter is not available, use "O" for Other, or any
unused name.
11. Press ENTER. The receiver automatically fine tunes the new satellite position. The "Auto-
SKEW" and "Auto-ANT." messages flash on screen. The flashing stops when the process is
complete.
12. Put the receiver back in Auto Mode. Locate the Receiver Mode Switch on the receiver back
panel. Refer to page 5 of your Owner's Manual. Move the switch to the "AUTO" position.
Fine Tune a Satellite
If you must use your East or West keys to obtain a clear picture on a certain satellite, every time
you view that satellite, it is necessary to fine tune that satellite. Perform the following steps.
1. Move to the satellite in question.
2. Use the EAST and WEST keys to obtain the best possible picture.
3. Follow the steps in the Add a New Satellite procedure, as if you are entering this satellite as
a new satellite.
If you must frequently fine tune a particular satellite, there may be problems with your out door
unit. Contact your local satellite dealer/installer for assistance.
TRX 100
Missing Odd or Even Channels
Initial Set Up
Main Functions List
Missing Subscription Channels
Troubleshooting Guide
1

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Summary of Contents for Toshiba TRX-100

  • Page 1 Add a New Satellite Fine Tune a Satellite Delete a Satellite Parental Control Satellite Memory Realignment Add a New Satellite 1. Refer to a current Satellite Television Guide. Locate the satellite channel chart pages. This chart shows you where the satellites are and what channels are active. Move the dish to a programmed, known satellite nearest to the desired new satellite.
  • Page 2 Refer to page 5 of your Owner’s Manual. Move the switch to the “AUTO” position. Parental Control If you can not put the satellite receiver in Program Mode, the Parental Control may be on. Perform the following steps to turn off the Parental Control.
  • Page 3 8. Call up other satellites and verify they are aligned correctly. Repeat the above steps, if necessary. If you must frequently realign the satellite memory, there may be problems with your out door unit. Contact your local satellite dealer/installer for assistance. Missing Odd or Even Channels If you are missing the odd or even known active channels on any or all satellites, perform the following steps.
  • Page 4 1. Put the receiver in Program Mode. Locate the Receiver Mode Switch on the receiver back panel. Refer to page 5 of your Owner’s Manual. Move the switch to the “PROGRAM” position. 2. Check the Actuator wiring. Confirm that when the EAST key is pressed, the dish moves to the east.
  • Page 5 c. Press and hold the EAST key for 2 to 3 seconds. Allow the receiver to scan through the channels. The channel scanning will stop on a strong video signal. Press and hold the EAST key for another 2 to 3 seconds. Allow the receiver time to scan through all the channels again.
  • Page 6: Auto Program Mode

    Senior Functions List TRX 100 GROUP 1. CUSTOMER 1.1 BEEP ON/OFF CHOICE 1.2 BASIC OSD ON/OFF 1.3 LCD BACK LIGHT ON/OFF 1.4 ANTENNA MOVE BLANK 1.5 CHANNEL SKIP 1.6 RF OUTPUT TV/SAT 2. TUNING 2.1 AUDIO TUNING 2.2 CHANNEL FINE 2.3 CHANGE POLARITY H/V 2.4 ADJUST SKEW 3.
  • Page 7 MISSING SUBSCRIPTION CHANNELS, 1 IS THE PICTURE BLACK TUNE TO THE MISSING CHANNEL. SNOW / SCRAMBLED START HERE. BLACK PRESS SETUP KEY,THEN 1, AND 1 AGAIN. IS THE INSTALLATION DATA ON SCREEN PRESS TV / SAT KEY, IF EQUIPPED. IS INSTALLATION DATA ON SCREEN NOW HIGHER RESET THE RECEIVER;...
  • Page 8 MISSING SUBSCRIPTION CHANNELS, 2 From SNOW OR previous SCRAMBLED page CHANGE TO A KNOWN ACTIVE FREE CHANNEL ON THIS SATELLITE. IS THE PICTURE GOOD OR SNOW / SCRAMBLED GOOD IS THIS AN EVEN OR AN ODD NUMBERED From next CHANNEL page CHANGE TO AN EVEN NUMBERED FREE...
  • Page 9 MISSING SUBSCRIPTION CHANNELS, 3 From SNOW OR previous SCRAMBLED page CHECK ALL CHANNELS ON THIS SATELLITE. ARE ONLY SOME CHANNELS OR ARE ALL CHANNELS SNOW / SCRAMBLED CHECK OTHER SATELLITES. ARE ALL SATELLITES SNOW / SCRAMBLED, OR IS THIS THE ONLY ONE FOLLOW THE INSTRUCTIONS FOR "SATELLITE MEMORY...
  • Page 10 QUICK REFERENCE TROUBLESHOOTING GUIDE Problem: Missing pay channels or missing any channel. Solution: See the "Missing Subscription Channels" flow chart. Problem: Strange computer type graphics appear on all pay channels, resulting in no video or audio. Solution: Reset the receiver. Unplug the AC power cord, wait 30 seconds , and plug it back Problem: Cannot access setup menu for VideoCipher module.
  • Page 11 For help locating your nearest Satellite Dealer/Installer, the C Band Industry Group may be able to help you. Call toll free at 1-877-CBANDTV (1-877-222-6388) or visit their web site at www. cbandtv.com. For Toshiba America Consumer Products Customer Service Center, call 1-800-631-3811. Visit our web site at www.toshiba.com.