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Summary of Contents for NETGEAR PR60X
- Page 1 Hardware Installation Guide 10G/Multi-Gigabit Dual WAN Pro Router with Insight Cloud Management Model PR60X NETGEAR, Inc. August 2023 350 E. Plumeria Drive 202-12689-01 San Jose, CA 95134, USA...
- Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
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Page 3: Table Of Contents
Contents Chapter 1 Introduction Overview....................5 Key hardware features.................6 Safety instructions and warnings............6 Chapter 2 Hardware Overview Front panel with system LEDs............11 Back panel with ports, port LEDs, and system LEDs......12 Dual-function Reset button...............13 RJ-45 ports for multi-gigabit connectivity........14 Fiber transceiver modules and cables for the SFP+ port....14 Speed and cables................15 Chapter 3 Applications Routing with failover and VLAN networks........17... -
Page 4: Chapter 1 Introduction
Introduction This hardware installation guide is for the NETGEAR 10G/Multi-Gigabit Dual WAN Pro Router with Insight Cloud Management Model PR60X. In this manual, this model is referred to as the router, unless we mention otherwise. The router is designed for small-to-medium sized businesses and provides features such as WAN redundancy, a basic firewall with the option to set up multiple traffic rules, IPSec site-to-site VPN, and VLAN capabilities with a DHCP server for each VLAN. -
Page 5: Overview
The router provides management options that let you discover the router on the network and configure, monitor, and control the router: • Netgear Insight: For NETGEAR Insight Premium and Insight Pro subscribers, the router supports the NETGEAR Insight Cloud Portal and Insight app: Insight Cloud Portal: Lets you configure and manage the router through the portal of the Insight cloud-based management platform. -
Page 6: Key Hardware Features
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X Key hardware features The router provides the following key hardware features: • One dedicated 1G/2.5G Ethernet WAN port (WAN1) • One 1G/2.5G/5G/10G multi-gigabit port that you can configure as a LAN port (LAN5) or a second WAN port (WAN2) •... - Page 7 Before connecting the product to outdoor cables or devices, see https://kb.netgear.com/000057103 for additional safety and warranty information. Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law.
- Page 8 • Depending on your product, use only a supplied power adapter or approved power cable: If your product uses a power adapter: If you were not provided with a power adapter, contact your local NETGEAR reseller. The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label.
- Page 9 10G/Multi-Gigabit Dual WAN Pro Router Model PR60X • If applicable to your product, the peripheral power cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a three-wire cable with properly grounded plugs.
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Page 10: Chapter 2 Hardware Overview
Hardware Overview This chapter describes the router hardware features. The chapter includes the following sections: • Front panel with system LEDs • Back panel with ports, port LEDs, and system LEDs • Dual-function Reset button • RJ-45 ports for multi-gigabit connectivity •... -
Page 11: Front Panel With System Leds
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X Front panel with system LEDs The following figure shows the front panel of the router. Figure 1. Front panel The following table describes the LEDs. Table 1. LEDs on the front panel Description Power LED Solid green: The router is ready. -
Page 12: Back Panel With Ports, Port Leds, And System Leds
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X Back panel with ports, port LEDs, and system LEDs The following figure shows the back panel of the router. Figure 2. Back panel From left to right, the back panel contains the following components: •... -
Page 13: Dual-Function Reset Button
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X The following table describes the port LEDs. Table 2. Port LEDs on the back panel Description LAN5 WAN2 Left LED solid amber: The port detects a speed of 10 Gbps, 5 Gbps, or 2.5 Gbps. -
Page 14: Rj-45 Ports For Multi-Gigabit Connectivity
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X • Reset the router to factory default settings: Press the Reset button for at least 5 seconds or until the Power LED starts blinking amber. Then, release the button. The router returns to factory default settings. -
Page 15: Speed And Cables
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X The router supports the following NETGEAR SFP and SFP+ transceiver modules and cables: • Short-reach fiber transceiver modules: AGM731F: SFP transceiver 1000BASE-SX, SFP multimode LC GBIC AXM761: SFP+ transceiver 10GBASE-SR, SFP+ multimode LC GBIC •... -
Page 16: Chapter 3 Applications
Applications The router is designed to provide flexibility in configuring network connections. You can use the router as a high-speed router with failover in a small to medium-sized business network and for site-to-site VPN connections with another router, for example, between a main office and a remote sales office. -
Page 17: Routing With Failover And Vlan Networks
Internet through the second WAN connection. If NETGEAR Insight is enabled, you can use the Insight Cloud Portal or Insight app to manage your network. A switch (model MS324TXUP) is connected to the router. This model supports high-speed Ethernet and fiber connections and can supply PoE++ power to connected devices. - Page 18 10G/Multi-Gigabit Dual WAN Pro Router Model PR60X Figure 3. Sample use case: Routing with WAN failover and VLAN networks Number Description Number Description Model PR60X router Primary WAN connection from the WAN1 port to a modem Secondary WAN connection from the WAN2...
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Page 19: Site-To-Site Vpn Connectivity
Routing with failover and VLAN networks on page 17). The right side of the figure represents a remote office. If NETGEAR Insight is enabled, you can use the Insight Cloud Portal or Insight app to manage your network at both sites. - Page 20 10G/Multi-Gigabit Dual WAN Pro Router Model PR60X Depending on the security settings that you configure on the routers, the Sales and Marketing VLAN can function as a separate network in the larger entity of the small business network. Figure 4. Sample use case: Site-to-site VPN connectivity with WAN failover and VLAN networks...
- Page 21 10G/Multi-Gigabit Dual WAN Pro Router Model PR60X (Continued) At the remote office, the secondary WAN At the remote office, a fiber connection from connection from the WAN2 port to a second the router to switch model MS510TXUP modem. After a failover, this connection carries VPN traffic (blue line) as well as regular Internet traffic.
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Page 22: Chapter 4 Installation
Installation This chapter describes the installation procedures for the router. Router installation involves the steps that are described in the following sections: • Step 1: Prepare the site • Step 2: Protect against electrostatic discharge • Step 3: Unpack the router •... -
Page 23: Step 1: Prepare The Site
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X Step 1: Prepare the site Before you install the router, make sure that the operating environment meets the site requirements that are listed in the following table. Table 4. Site requirements Characteristics Requirements Mounting Desktop installations. -
Page 24: Step 2: Protect Against Electrostatic Discharge
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X Step 2: Protect against electrostatic discharge WARNING: Static electricity can harm delicate components inside your system. To prevent static damage, discharge static electricity from your body before you touch any of the electronic components, such as the microprocessor. You can do so by periodically touching an unpainted metal surface on the router. -
Page 25: Step 4: Place The Router
Small bag with 4 screws to attach the brackets to the rack Small bag with rubber footpads for desktop installation Brackets for mounting the router to a rack 5. If any item is missing or damaged, contact NETGEAR or your local NETGEAR reseller for replacement. Step 4: Place the router You can place the router on a flat surface or place it in a standard 19-inch (48.26-centimeter) network equipment rack. - Page 26 10G/Multi-Gigabit Dual WAN Pro Router Model PR60X 2. Insert the small screws provided in the product package through each bracket and into the bracket mounting holes in the router. The package provides eight small screws, four for each side. 3. Tighten the screws with a No. 2 Phillips screwdriver to secure each bracket.
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Page 27: Place The Router On A Flat Surface
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X Figure 7. Back panel of the switch facing the front of the rack Place the router on a flat surface The router ships with four self-adhesive rubber footpads. To place the router on a flat surface: Stick one rubber footpad on each of the four concave spaces on the bottom of the router. -
Page 28: Optional Step 6: Connect The Router To A Second Modem For Wan Failover
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X The WAN1 port supports Auto Uplink technology, which allows you to attach devices using either straight-through or crossover cables. Use a Category 5e (Cat 5e), or Cat 6 cable that is terminated with an RJ-45 connector. -
Page 29: Step 7: Connect Lan Ethernet Devices To The Router
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X Ideally, each WAN port is connected to a different ISP. For example, connect the WAN1 port over a cable modem to one ISP and connect the WAN2 port over another cable modem (or 5G mobile hotspot) to another ISP. -
Page 30: Optional Step 8: Install An Sfp Transceiver Module Or Cable
LAN4 SFP+ port of the router. For more information, see Fiber transceiver modules and cables for the SFP+ port on page 14. Note: Contact NETGEAR or your NETGEAR reseller to purchase these modules. If you do not want to install an SFP module, skip this procedure. -
Page 31: Step 9: Check The Installation
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X Step 9: Check the installation Before you apply power to the router, perform the following steps. To check the installation: 1. Inspect the equipment thoroughly. 2. Verify that all cables are installed correctly. - Page 32 UI, and the other way around, changes to the device UI are synchronized to Insight. The NETGEAR Insight Cloud Portal and Insight app let you perform pre-onboarding, remote management, and remote monitoring tasks from your smartphone, tablet, or computer.
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Page 33: Chapter 5 Troubleshooting
Troubleshooting This chapter provides information about troubleshooting the router. The chapter includes the following sections: • Hardware troubleshooting chart • Additional hardware troubleshooting suggestions... -
Page 34: Hardware Troubleshooting Chart
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X Hardware troubleshooting chart The following table lists symptoms, possible causes, and possible solutions for hardware problems that might occur. Table 5. Troubleshooting chart Symptom Possible Cause Possible Solution Power LED is off. Power is not supplied to the router. -
Page 35: Additional Hardware Troubleshooting Suggestions
If the device does not support autonegotiation, the router determines only the speed correctly. • Router integrity: If necessary, verify the integrity of the router by restarting it. If the problem continues, contact NETGEAR technical support. For more information, visit the support website at netgear.com/support. Troubleshooting...
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