Report Diagnostic Information; Reset - Samsung Galaxy J7 V User Manual

Report diagnostic
information
This feature sends diagnostic information about your
device when you are having technical problems.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management >

Report diagnostic information.

3. Read and accept the consent information to
enable this feature.
Device maintenance

Reset

Reset device and network settings. You can also reset
your device to its factory defaults.
Reset settings
You can reset your device to its factory default
settings, which resets everything except the security,
language, and account settings. Personal data is not
affected.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Reset >
Reset settings.
3. Tap Reset settings, and confirm when prompted.
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