Report Diagnostic
Information
Send troubleshooting information about your device to
Samsung when experiencing technical problems.
1. From a Home screen, swipe up to access Apps.
2. Tap
Settings > General management >
Report diagnostic information.
3. Read and accept the consent information to enable
this feature.
Settings
Reset
Reset settings that may be causing performance issues.
Reset Settings
Return custom settings to their defaults. Security,
language, and account settings are excluded. Personal
data and downloaded apps are not affected.
1. From a Home screen, swipe up to access Apps.
2. Tap
Settings > General management > Reset >
Reset settings.
3. Tap Reset settings, and confirm when prompted.
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