Samsung Galaxy J7 Max User Manual
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Samsung Galaxy J7 Max User Manual

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SM-G615F/DS
SM-G615FU/DS
User Manual
English. 01/2018. Rev.1.1
www.samsung.com

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  • Page 1 SM-G615F/DS SM-G615FU/DS User Manual English. 01/2018. Rev.1.1 www.samsung.com...

  • Page 2: Table Of Contents

    Internet Battery Email SIM or USIM card (nano-SIM card) Camera Memory card (microSD card) Gallery Turning the device on and off Samsung Pay Mini Understanding the screen Samsung Members Notification panel Samsung Notes Entering text Game Launcher Screen capture Calendar...
  • Page 3 Table of Contents Settings 118 Introduction 118 Connections 127 Sounds and vibration 128 Notifications 128 Display 130 Wallpapers and themes 130 Advanced features 132 Device maintenance 136 Apps 136 Lock screen and security 143 Cloud and accounts 145 Google 145 Accessibility 146 General management 146 Software update 147 User manual...

  • Page 4: Basics

    • S amsung is not liable for performance issues caused by apps supplied by providers other than Samsung. • S amsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software.
  • Page 5 • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 8 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.

  • Page 9: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 10: Device Layout

    Basics Device layout ► SM-G615F/DS: Front camera Proximity sensor Flash Speaker Speaker Power key Touchscreen Home key (Fingerprint recognition sensor) Recents key Back key Multipurpose jack Headset jack Microphone...
  • Page 11 Basics Smart glow GPS antenna Rear camera Volume key Flash SIM card tray SIM card / Memory card tray Main antenna ► SM-G615FU/DS: Front camera Proximity sensor Flash Speaker Speaker Power key Touchscreen Home key (Fingerprint recognition sensor) Recents key Back key Multipurpose jack Headset jack...
  • Page 12 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 13 Basics Keys Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. • T ap to open the list of recent apps. Recents •...

  • Page 14: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 15 Basics Viewing the estimated charging time While charging, launch the Settings app and tap Device maintenance → Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The estimated charging time may not be displayed when you charge the device in very cold or very hot conditions.
  • Page 16 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 17 Basics Tap APPLY. After entering maximum power saving mode, on the Home screen, tap and select an app to use. To remove apps, tap → Edit and select an app with To deactivate maximum power saving mode, tap → Turn off Maximum power saving mode.

  • Page 18: Sim Or Usim Card (Nano-Sim Card)

    Insert the SIM or USIM card provided by the mobile telephone service provider. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 19 Basics ► SIM card tray 1:...
  • Page 20 Basics ► SIM card tray 2: Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
  • Page 21 Basics Insert the tray back into the tray slot. • I f you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. • F ully insert the tray into the tray slot to prevent liquid from entering your device. Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the tray.
  • Page 22 Basics ► SIM card tray 2: Insert the tray back into the tray slot.
  • Page 23 Basics Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.

  • Page 24: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 25 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
  • Page 26 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 27: Turning The Device On And Off

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device maintenance → Storage → → Storage settings →...

  • Page 28: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 29 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 30 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 31 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or the Back key. Home screen Apps screen Moving items...
  • Page 32 Basics Creating folders Create folders and gather similar applications to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.
  • Page 33 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 34 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 35 Basics Icon Meaning Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, press the Power key or the Home key and swipe in any direction.
  • Page 36 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and then select a method. When you set a pattern, PIN, password, face, or fingerprint the screen lock method, you can protect your personal information by preventing others from accessing your device.

  • Page 37: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 38 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...

  • Page 39: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.
  • Page 40 Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Change the voice input settings. Start or pause entering text by voice.

  • Page 41: Screen Capture

    Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text.

  • Page 42: Opening Apps

    Basics Opening apps On the Home screen or the Apps screen, select an app icon to open it. To open an app from the list of recently used apps, tap and select a recent app window. Closing an app , and tap or drag a recent app window to the left or right to close it.
  • Page 43 Basics Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap MORE APPS and select an app.
  • Page 44 Basics Using additional options Tap the bar between the app windows to access additional options. Switch locations between app windows. Close the currently selected app. Switch the selected window to a pop-up view. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.
  • Page 45 Basics Sharing text or images between windows Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature. Minimising the split screen view Press the Home key to minimise the split screen view.
  • Page 46 Basics Pop-up view to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view. Minimise the window.

  • Page 47: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account.

  • Page 48: Transferring Data From Your Previous Device

    Transferring data via Smart Switch You can transfer data from a previous device to your device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • M obile version: Transfer data between mobile devices. You can download the app from Galaxy Apps or Play Store.
  • Page 49 Basics Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. On both devices, download and install Smart Switch from Galaxy Apps or Play Store. Place the devices near each other. Launch Smart Switch on both devices.
  • Page 50 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.

  • Page 51: Device And Data Management

    Basics Transferring data via Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
  • Page 52 Wi-Fi network. Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch.
  • Page 53 Launch the Settings app and tap Cloud and accounts → Backup and restore → Backup settings for the Samsung account, tap the switches next to the items you want to back up to activate them, then tap BACK UP NOW.

  • Page 54: Sharing Features

    You can also use the following options: • L ink Sharing: Upload content to the Samsung storage server and share the link and the access code with others, even if they are not saved in your contacts list. To use this feature, your phone number must be verified.

  • Page 55: Emergency Mode

    Basics Follow the on-screen instructions to share the image with others. When the image is sent to the recipients’ devices, a notification will appear on their devices. Tap the notification to view or download the image. Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted.

  • Page 56: Installing Or Uninstalling Apps

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
  • Page 57 Applications Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • S leep: Put apps in sleep mode to save the battery by preventing them from running in the background.

  • Page 58: Phone

    Applications Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app. Enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call, or tap to make a video call.
  • Page 59 Applications Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap → Speed dial, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
  • Page 60 Applications Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the rejection message bar upwards. To create various rejection messages, launch the Phone app, tap →...
  • Page 61 Applications Options during calls During a voice call The following actions are available: • : Access additional options. • A dd call: Dial a second call. • E xtra volume: Increase the volume. • B luetooth: Switch to a Bluetooth headset if it is connected to the device. •...

  • Page 62: Contacts

    Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app. and select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields.
  • Page 63 Applications Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number and tap ADD TO CONTACTS. If the keypad does not appear on the screen, tap to open the keypad. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact.
  • Page 64 Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts. Searching for contacts Launch the Contacts app.
  • Page 65 Applications Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • T he profile sharing feature may not be available depending on the region or service provider.
  • Page 66 Applications Merging duplicate contacts When you import contacts from other storages, or sync or move contacts to other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. Launch the Contacts app. Tap →...

  • Page 67: Messages

    Applications Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app. Add recipients and tap COMPOSE. Enter a message. Access additional options. Edit recipients. Add recipients from the contacts list.
  • Page 68 Applications Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, enter a message and tap Blocking unwanted messages Block messages from specific numbers added to your block list.
  • Page 69 Applications Setting the message notification You can change notification sound, display options, and more. Launch the Messages app. Tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. • N otification sound: Change the notification sound. •...

  • Page 70: Internet

    Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
  • Page 71 Applications Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode.

  • Page 72: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.

  • Page 73: Camera

    Applications Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 74 Applications Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filters or other effects. Front camera preview Shooting modes Rear camera preview Filter effects Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras.
  • Page 75 Applications Applying filters and other effects On the preview screen, swipe to the left to open the list of filters and other effects. You can apply a unique effect to your photos or videos. After selecting a filter or effect, tap the preview screen and take a photo or record a video. To remove the applied filter or effect, open the filters and effects list and tap Remove effect.
  • Page 76 Applications • T he preview screen may vary depending on the shooting mode and which camera is being used. • T he camera automatically shuts off when unused. • M ake sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions.
  • Page 77 Applications Sharing your photos more easily Take a photo and upload it instantly to your SNS (Social Networking Services) to share it with your friends. The photos will also be saved in Gallery. You can also search for landmarks or information about nearby places. For example, if you want to search for cafes in your current area, use the rear camera lens.
  • Page 78 Applications Adding a geo stamp Add a geo stamp to your current location when you take a photo. to insert a geo stamp. This feature may not be available depending on the region or service provider. Searching for nearby places On the preview screen, tap Tap and hold Select the place option you want to find on the preview screen.
  • Page 79 Applications More fun with live stickers Capture photos and videos with various live stickers. As you move your face, stickers will track with your movements. You can also record a lovely and funny sticker that keeps moving in a video. On the preview screen, tap Select a sticker.
  • Page 80 Applications Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. • : Change the exposure value. This determines how much light the camera’s sensor receives.
  • Page 81 Applications Continuous shot Take a series of photos of moving subjects. On the shooting mode list, tap Continuous shot. Tap and hold to take several photos continuously. HDR (Rich tone) Use HDR mode to capture photos and videos with rich colours and reproduce details even in bright and dark areas.
  • Page 82 Applications Mirror selfie You can also take selfies reflected in a mirror using the rear camera. On the shooting mode list, tap Mirror selfie. Face the rear camera lens. When the device detects your face, Smart glow will turn blue and the device will take a photo.
  • Page 83 Applications Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Selfie. Face the front camera lens.
  • Page 84 Applications Using the Selfie focus feature The Selfie focus feature allows the camera to capture the subject and the background separately so that you can get an out-of-focus photo with the focus on the subject. • T his feature is available only in Selfie mode. •...
  • Page 85 Applications Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • M ake sure to keep the white frame inside the viewfinder window. •...
  • Page 86 Applications • : Activate or deactivate the flash. Do not use the flash close to your eyes. Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes. • : Set the device to record sound before or after taking a photo. •...
  • Page 87 • V olume key function: Set the device to use the Volume key to control the shutter or zoom in or out. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information.

  • Page 88: Gallery

    Applications Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories to share with others. Viewing images and videos Viewing images Launch the Gallery app and tap PICTURES. Select an image.
  • Page 89 Applications To hide or show the menus, tap the screen. You can create a GIF animation or collage from multiple images. Tap → Animate or Collage, and then select images. You can select up to six images for your collage. Searching for images On the Gallery screen, tap to view images sorted by category, such as location, people,...
  • Page 90 Applications Viewing albums You can sort the images and videos saved in your device by folder or album. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS and select an album. Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories.
  • Page 91 Applications Sharing stories You can share stories with your contacts. Launch the Gallery app and tap STORIES. Select a story to share. Tap INVITE, tick contacts, and then tap DONE. When your contacts accept the share request, the story will be shared and more images and videos can be added to the story by your contacts.

  • Page 92: Samsung Pay Mini

    Applications Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.

  • Page 93: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 94: Samsung Notes

    Insert an image. When you are finished composing the note, tap SAVE. Deleting notes Launch the Samsung Notes app, tap ALL, or tap COLLECTIONS, and then select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete.

  • Page 95: Game Launcher

    Applications Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Add games. Turn on or off the Game Tools Change the performance mode.
  • Page 96 Applications Using Game Launcher Launch the Settings app, tap Advanced features → Games and then tap Game Launcher switch to activate it. Game Launcher will be added to the Home screen and the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen.
  • Page 97 Applications Using Game Tools You can set the Game Tools icon to be displayed as a floating icon on game screens. Launch the Settings app, tap Advanced features → Games and then tap the Game Tools switch to activate it. While playing a game, tap to display the game tools.

  • Page 98: Calendar

    Applications Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 99 Syncing events and tasks with your accounts Launch the Settings app, tap Cloud and accounts → Accounts, select an account service, and then tap the Calendar (Samsung account) switch or the Sync Calendar switch to sync events and tasks with the account.
  • Page 100 You can also compare your step count records with other S Health users, compete with your friends, and view health tips. Open the Samsung folder and launch the S Health app. Some features may not be available depending on the region.
  • Page 101 (But if you sign in to your Samsung account from S Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.

  • Page 102: Voice Recorder

    Applications Voice Recorder Use this app to record or play voice memos. Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark.

  • Page 103: My Files

    Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. You can also view files in your device or a memory card by category.
  • Page 104 Applications WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH Launch the Clock app and tap STOPWATCH.

  • Page 105: Calculator

    Applications Calculator Perform simple or complex calculations. Launch the Calculator app. Rotate the device to landscape orientation to display the scientific calculator. If Auto rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap HISTORY. To close the calculation history panel, tap KEYPAD.
  • Page 106 Applications to turn on the FM radio. Select the radio station you want from the stations list. Search for an available radio Record a song from the FM radio. station. Turn the FM radio on or off. Access additional options. Enter radio station frequency Add the current radio station to manually.

  • Page 107: Usb Backup

    Applications USB Backup Back up and restore your data using an external USB storage device. Launch the USB Backup app. This app may not be available depending on the region or service provider. Connect the device to an external USB storage device via a USB On-The-Go (OTG) cable. To set the device to automatically back up data when an external USB storage is connected, tap SETTINGS and tap the Auto back up switch to activate it.
  • Page 108 Applications S Secure Introduction Protect and secure your apps, data, and content with security features. This feature may not be available depending on the region or service provider. LOCK AND MASK APPS Lock or hide apps with an app unlock code to keep them private. Launch the S Secure app.

  • Page 109: Secure Folder

    Applications SECURE WI-FI Protect your privacy while using a Wi-Fi connection. Launch the S Secure app. Under SECURE WI-FI, tap TURN ON → AGREE. Your Wi-Fi connection will be secured for six hours by default. Tracking requests from apps via Wi-Fi will be blocked and your IP address will be kept private. You may not be able to access some webpages and content while using this feature, depending on your service provider or mobile network conditions.
  • Page 110 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button that appears when an incorrect unlock code is...
  • Page 111 Applications Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used. Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder. Select a lock option. To manually lock your Secure Folder, tap Lock type. Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder.
  • Page 112 Tap Edit apps, tick apps, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 113 Secure Folder to deactivate the feature. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap →...

  • Page 114: Smart Glow

    To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap UNINSTALL. To access data backed from Secure Folder, open the Samsung folder, launch the My Files app, and then tap Internal storage → Secure Folder.
  • Page 115 Applications Priority alerts When you receive a call from a favourite contact, or a notification from an app, Smart glow alerts you by turning to the colour you set. Tap Priority alerts and tap the switch to activate it. Tap and hold a favourite contact or app and drag it to the ring for alerts in that specific colour. Tap EDIT to change the colour of Smart glow or delete the selected contact or app.

  • Page 116: Google Apps

    Applications Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 117 Applications Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.

  • Page 118: Introduction

    Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
  • Page 119 Settings Tap CONNECT. • O nce the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET.
  • Page 120 SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 121 Settings Pairing with other Bluetooth devices On the Settings screen, tap Connections → Bluetooth, and then tap the switch to activate it. The detected devices are listed. Select a device to pair with. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
  • Page 122 Settings Unpairing Bluetooth devices On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Data usage Keep track of your data usage amount and customise the settings for the limitation. On the Settings screen, tap Connections →...
  • Page 123 Settings Limiting data usage Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. On the Settings screen, tap Connections → Data usage → Billing cycle and data warning, and then tap the Set data limit switch to activate it.
  • Page 124 Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile hotspot and tethering → Mobile hotspot. Tap the switch to activate it. icon appears on the status bar.
  • Page 125 Settings SIM card manager Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards for more information. On the Settings screen, tap Connections → SIM card manager. • C alls: Select a SIM or USIM card for voice calls. •...
  • Page 126 Settings More connection settings Customise settings to control other features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.

  • Page 127: Sounds And Vibration

    Settings Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration.

  • Page 128: Notifications

    Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To customise notification settings, tap ADVANCED and select an app. • A llow notifications: Allow notifications from the selected app. • S how silently: Set the device to mute notification sounds and hide notification previews. •...
  • Page 129 Settings • S tatus bar: Customise the settings for displaying notifications or indicators on the status bar. • S creen timeout: Set the length of time the device waits before turning off the display’s backlight. • K eep screen turned off: Set the device to prevent the screen from turning on when it is in a dark place, such as a pocket or bag.

  • Page 130: Wallpapers And Themes

    Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features.
  • Page 131 Settings • D irect call: Set the device to make a voice call by picking up and holding the device near your ear while viewing call, message, or contact details. • S mart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device.

  • Page 132: Device Maintenance

    Settings Adding emergency contacts On the Settings screen, tap Advanced features → Panic mode → Send SOS messages → Send messages to → ADD. Tap Create contact and enter contact information or tap Select from Contacts to add an existing contact as an emergency contact. Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, RAM, and system security.
  • Page 133 Settings Using the quick optimisation feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMISE NOW. The quick optimisation feature improves device performance through the following actions. • C learing some memory. • D eleting unnecessary files and closing apps running in the background. •...
  • Page 134 Settings Storage Check the status of the used and available memory. On the Settings screen, tap Device maintenance → Storage. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device.
  • Page 135 Settings Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature to compress Internet data, such as images, videos, and webpages, accessed via the mobile network. •...

  • Page 136: Apps

    • A pp shortcuts: Select apps to display shortcuts to them on the locked screen. • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.
  • Page 137 Settings • U nknown sources: Set the device to allow the installation of apps from unknown sources. • S ecure Folder: Create a secure folder to protect your private content and apps from others. Refer to Secure Folder for more information.
  • Page 138 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Lock screen and security → Face Recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. Read the on-screen instructions and tap CONTINUE.
  • Page 139 If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 140 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he Home key contains a fingerprint recognition sensor. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
  • Page 141 Tick fingerprints to delete and tap REMOVE. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprint Scanner.
  • Page 142 You can use your fingerprint to verify your account and password to sign in to the webpage. Using fingerprints with Samsung Pay Mini You can use fingerprints with Samsung Pay Mini to make payments quickly and securely. Refer to Samsung Pay Mini for more information.

  • Page 143: Cloud And Accounts

    Cloud and accounts Introduction Sync, back up, or restore your device’s data using Samsung Cloud, or reset your device. You can also register and manage accounts, such as your Samsung account or Google account, and transfer data to or from other devices via Smart Switch.
  • Page 144 On the Settings screen, tap Cloud and accounts → Backup and restore. SAMSUNG ACCOUNT • B ackup settings: Back up your personal information and app data to Samsung Cloud. You can also set the device to automatically back up data.

  • Page 145: Google

    Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. The available options may vary depending on the region or service provider. •...

  • Page 146: General Management

    • R eport diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.

  • Page 147: User Manual

    Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. • M y phone number: View your phone number. •...

  • Page 148: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 149 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 150 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 151 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 152 • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
  • Page 153 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 154 Show control on top switch to activate it. Samsung Cloud does not work • E nsure that you are connected to a network properly. • D uring a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
  • Page 155 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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