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TECHNician guide
Alio™ Vend
Card reader
250653089 V1.0 EN

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Table of Contents
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Summary of Contents for CPI Alio Vend

  • Page 1 TECHNician guide Alio™ Vend Card reader 250653089 V1.0 EN...
  • Page 2 Intended use The Alio Vend card reader is intended for use in vending machines. It is designed to combine remote audit, contactless, chip and PIN, and touch screen technology into a single solution. With reduced hardware, the Alio Vend card reader delivers a PSD2 compliant, PCI certified solution that provides an enhanced installation experience, on screen diagnostics, improved consumer user interface, and a measurable ROI with the combination of audit and cashless payment into a single device..
  • Page 3 CSA C22.2 No. 128 – Vending Machines The Alio Vend card reader complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 4 Laser SAFETY CONSIDERATION The Alio Vend card reader includes a laser emitter and corresponding drive circuitry. The laser output is designed to remain within Class 1 laser safety limits under all reasonably foreseeable conditions, including single faults, in compliance with IEC 60825-1:2014 (Third Edition).
  • Page 5: Table Of Contents

    2.3  Card Reader Identifier ........................8  2.4  Safety .............................. 9  2.5  Instructions ........................... 10  2.5.1  Mounting the Alio Vend Card Reader ......................10  2.5.2  Installing the 4G External Antenna ......................11  2.5.3  Establishing Connection ........................... 13  Registration ......................14  ...
  • Page 6: About This Technician Guide

    Alio™ Vend Card Reader About this Technician Guide About this Technician Guide The CPI Technician Guide describes the installation and activation procedure for the Alio Vend card reader. The guide is meant for qualified service technicians or CPI-trained and authorized personnel.. Text Conventions The following symbols are used throughout this manual to call attention to safety messages and important information related to the Alio Vend card reader.
  • Page 7: Installation

    Alio™ Vend Card Reader Installation Installation Read this section for instructions about installing the Alio Vend card reader and establishing remote communications.  see 2.1 Parts Included, p. 7  see 2.2 Tools Required, p. 7  see 2.3 Card Reader Identifier, p.
  • Page 8: Card Reader Identifier

    Installation Card Reader Identifier Identify the Alio Vend card reader by the serial number, which is printed on the 30 x 15 product label in the upper left corner on the back of the device (Figs. 1 and 2). Fig. 1: Serial number label location.
  • Page 9: Safety

    Installation Safety The Alio Vend card reader is a cashless payment system that combines a telemeter, card reader, and a full-color display into a single device. If the Alio Vend card reader replaces an existing note validator cashless solution, you must remove the cashless bezel, the old telemeter, and the antenna before installing the Alio Vend card reader.
  • Page 10: Instructions

    Mounting the Alio Vend Card Reader The Alio Vend card reader mounts to a dedicated location on the vending machine. Two different mounting types are supported: the CPI Standard or Flush Mount; and the EVA Standard Mount (Figs. 3, 4).
  • Page 11: Installing The 4G External Antenna

    The connection from the MDB harness to the VMC must be the first in line (closest to the board); then all other MDB peripherals; and last the coin mechanism. If an audit is required, connect a DEX cable between the Alio Vend DEX port on the back of the device to the audit target, either the VMC or Coin Mechanism. 2.5.2 Installing the 4G External Antenna Refer to Figures 5 and 6 on Page 12 during this procedure.
  • Page 12 Alio™ Vend Card Reader Installation Fig. 5: Antenna components with dimensions. Fig. 6: Antenna jack location (device rear view) Published by CPI 01_CPI_Alio Vend Technician Guide_V1.0_EN...
  • Page 13: Establishing Connection

    Establishing Connection The Alio Vend card reader is fully configured for operation from the factory. Once mechanically installed into the vending machine door, connected to power, and registered, the Alio Vend card reader is ready to accept cards for transactions.
  • Page 14: Registration

    Registration Registration After switching ON, self-checking, and connecting to the internet, the Alio Vend card reader automatically proceeds to a first call – “onboarding” – for registering and updating firmware and configuration. After a successful onboarding, the device goes through a commissioning process that will activate the payment facilities.
  • Page 15: Testing

    Connect the vending machine to its power source. Follow the on-screen instructions to register the device and finalize the on-boarding process. Run a test transaction to verify that the Alio Vend card reader is successfully installed. Should registration or the testing process fail, please contact Support.
  • Page 16: Cpi Standard Drilling Template

    Alio™ Vend Card Reader CPI Standard Drilling Template CPI Standard Drilling Template The template is reproduced at full size (100% scale). Fig. 9: CPI standard drilling template. Published by CPI 01_CPI_Alio Vend Technician Guide_V1.0_EN...
  • Page 17 (natural or computer) without the prior written permission of Crane Payment Innovations (CPI). CPI reserves the right to change the product specifications at any time. While every effort has been made to ensure that the information in this publication is accurate, CPI disclaims any liability for any direct or indirect losses (howsoever caused) arising out of use or reliance on this information.
  • Page 18 C O N T A C T U S Crane Payment Innovations Corporate HQ 3222 Phoenixville Pike, Suite 200 Malvern, PA 19355 support@cranepi.com CPI support...

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