Trouble Shooting - Hisense WF3M841BWI User's Operation Manual

TROUBLE SHOOTING

Whenever there is a problem with the appliance, check if you can solve it following the tables
below. If the problem persists, please contact the customer service.
Description
Appliance does
not start
Door can´t be
opened
Water leakage
Detergent residues in
the detergent
dispenser
Indicator or display
does not work
Abnormal noise
Error Codes
Description
Possible Cause
Door is not closed
properly.Clothes are
stuck.
Safety protection is
activated.
Connections are
not tight enough.
Detergent is damp
and/or clotted.
PC board or harness
have connection
problems.
Fixing bolts are still in
place.
Floor is not solid or level.
Possible Cause
Door is not closed
properly.
Water injecting
problem during
wash cycle.
Overtime water
draining
Water overflow
Others
35
Solution
Close the door properly
and restart.
Check the laundry.
Disconnect the power and
restart.
Check and fasten the water inlet
pipe.
Check and clean the outlet hose.
Clean and wipe the
detergent dispenser dry.
Switch off the power and
check if the mains plug is
connected properly.
Check if the fixing bolts have
been removed. Make sure the
appliance is installed on a
solid and level floor.
Solution
Close the door properly
and restart.
Check if the water pressure is
high enough.
Straighten the water pipe.
Clean the inlet valve filter.
Check the drain hose for
blockage.
Restart the appliance.
Restart the appliance. If problem
persists, please contact the
customer service.