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FULL MANUAL
HW-Q910C / HW-Q750C
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Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at
www.samsung.com/register
Figures and illustrations in this User Manual are provided for
reference only and may differ from actual product appearance.
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Table of Contents
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Summary of Contents for Samsung HW-Q910C
- Page 1 FULL MANUAL HW-Q910C / HW-Q750C Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
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Page 2: Table Of Contents
CONTENTS 01 Checking the Components 10 Installing the Soundbar in front of TV 31 Component ..........31 02 Product Overview 11 Software Update Top Panel of the Soundbar. -
Page 3: Checking The Components
• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care. • For more information about the wallmount or rubber-foot, see pages 30~32. -
Page 4: Product Overview
02 PRODUCT OVERVIEW Top Panel of the Soundbar HW-Q910C HW-Q750C (Multi Function) Button (Q910C model) • In standby mode, press the (Multi Function) button to turn on the Soundbar. • Press the (Multi Function) button to change the input source. -
Page 5: Bottom Panel Of The Soundbar
SERVICE DIGITAL AUDIO IN (OPTICAL) SERVICE SERVICE HDMI IN 1 HDMI DIGITAL AUDIO IN DIGITAL AUDIO IN (OPTICAL) (OPTICAL) HDMI IN 2 HDMI IN 1 HDMI IN 1 HDMI HDMI HDMI TO TV (eARC/ARC) HDMI IN 2 HDMI IN 2 HDMI TO TV HDMI TO TV Bottom Panel of the Soundbar... -
Page 6: Using The Soundbar Remote Control
03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AAA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AAA batteries (1.5V) oriented so that their polarity is correct. Slide the battery cover back into position. How to Use the Remote Control Turns the Soundbar on and off. - Page 7 By pressing the button, you can set the audio function such as Spacefit sound, AVA, Voice enhance mode, Night mode, Sync, Virtual. The desired item can be adjusted using the Up/Down buttons. Sound Control • The Spacefit sound and AVA functions are not supported by Q750C model. •...
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Page 8: Active Voice Amplifier (Ava)
TV remote control On/Off (Standby) page 10 ID SET page 12 7 Band EQ page 7 (Sound Control) Output specifications for the different sound effect modes <HW-Q910C> Output Effect Input With Subwoofer & Surround Speaker 2.0 ch 2.1 ch 5.1 ch 5.1 ch / 7.1 ch (DTS) - Page 9 <HW-Q750C> Output Effect Input With Subwoofer & Surround With Subwoofer Only Speaker 2.0 ch 2.1 ch 2.1 ch Standard 5.1 ch 3.1 ch 5.1 ch Dolby Atmos®, DTS:X 3.1.2 ch 5.1.2 ch 2.0 ch 3.1.2 ch 5.1.2 ch Surround 5.1 ch 3.1.2 ch 5.1.2 ch Dolby Atmos®, DTS:X...
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Page 10: Adjusting The Soundbar Volume With A Tv Remote Control
• Set the TV speaker to External Speaker to use this function. • Manufacturers supporting this function: Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA 1. Turn Off the Soundbar. 2. Push up and hold the WOOFER button for 5 seconds. -
Page 11: Connecting The Soundbar
04 CONNECTING THE SOUNDBAR Connecting the power and units Use the Power cord to connect the Subwoofer and Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit) 1. -
Page 12: Manually Connecting The Subwoofer
Manually connecting the Subwoofer Before performing the manual connection procedure below: • Check whether the power cables for the Soundbar and subwoofer is connected properly. • Make sure that the Soundbar is turned off. 1. Turn off the Soundbar main. 2. -
Page 13: Led Indicator Lights On The Rear Of Subwoofer
Soundbar main unit turned unit is connected properly. off) Connect again. See the instructions for manual Connection failed connection on page 12. See the contact information for the Samsung Service Blinking Malfunction Center in this manual. Red and blue NOTE •... -
Page 14: Connecting An Swa-9100 To Your Soundbar
Connecting an SWA-9100 to your Soundbar Expand to true wireless surround sound by connecting the Samsung Wireless Surround Speaker SET (SWA-9100) to your Soundbar. 1. Connect the Wireless Receiver Module to 2 Surround Speakers Use the speaker cables to connect the two surround sound speakers to the Wireless Receiver Module. - Page 15 Connection failure SURROUND SPEAKERS OUT SPEAKER IMPEDANCE : 3 5 Sec SURROUND SPEAKERS OUT ID SET SPEAKER IMPEDANCE : 3 ID SET POWER 2. Repeat steps 3 through 4. Others Errors Contact a Samsung Service Center. POWER ENG - 15...
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Page 16: Connecting To A Tv
• When connecting a TV that supports the eARC function, “eARC” appears on the display and the sound is heard. • To connect with eARC, the eARC function in the TV menu should be set to On. Refer to the TV user manual for details on setting. (e.g. Samsung TV : Home ( ) → Menu → Settings ( ) →... -
Page 17: Connecting Using An Optical Cable
Connecting using an Optical Cable Pre-connection Checklist • When both the HDMI cable and optical cable are connected, the HDMI signal is received first. • When you use an optical cable and the terminals have covers, be sure to remove the covers. Bottom of the Soundbar Optical Cable (not supplied) DIGITAL AUDIO IN... -
Page 18: Connecting Via Bluetooth
3. Select “Soundbar Q***C” from the list on TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the Soundbar, select the message, and then establish a connection. - Page 19 What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar.
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Page 20: Connecting Via Wi-Fi
) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Soundbar Q***C (Wi-Fi) NOTE The Wi-Fi Dolby Atmos connection is available in some Samsung TVs and some Soundbar models. ENG - 20... -
Page 21: Using The Q-Symphony Function
Using the Q-Symphony Function For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar is connected, the menu, “TV+Soundbar” appears under the Sound Output menu of the TV. Select the corresponding menu. -
Page 22: Using The Spacefit Sound
( Up ) → “Spacefit sound On”) • This is available in all Sound modes. Method 2. Connecting via TV To enable this function, turn on the Adaptive Sound+ mode on your Samsung TV menu. (Home ( ) → Menu → Settings ( ) →... -
Page 23: Connecting An External Device
Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed). -
Page 24: Method 2. Connecting Using An Optical Cable
Method 2. Connecting using an Optical Cable Top of the Soundbar <Q750C> D.IN Top of the Soundbar <Q910C> BD / DVD player / Set- top box / Game console D.IN DIGITAL AUDIO IN (OPTICAL) Optical Cable OPTICAL OUT (not supplied) Bottom of the Soundbar 1. -
Page 25: Connecting A Mobile Device
What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar. - Page 26 Notes on Bluetooth connection • Locate a new device within 3.28 ft (1 m) to connect via Bluetooth communication. • If asked for a PIN code when connecting a Bluetooth device, enter <0000>. • The Soundbar automatically turns off after 18 minutes in the Ready state. •...
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Page 27: Method 2. Connecting Via Wi-Fi (Wireless Network)
Method 2. Connecting via Wi-Fi (Wireless Network) To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required. The initial connection 1. Install and launch the SmartThings app from your mobile device (smartphone or tablet). 2. -
Page 28: Using The Tap Sound
Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. SmartThings App... -
Page 29: Connecting Via Apple Airplay
• This Samsung Soundbar supports AirPlay 2 and requires iOS 11.4 or later. With AirPlay 2, you can stream music, podcasts, and other audio from your Apple devices to the Samsung Soundbar. • Make sure the Soundbar is powered on and connected to the same Wi-Fi network as your Apple device. -
Page 30: Installing The Wall Mount
09 INSTALLING THE WALL 2. Align the Wall Mount Guide’s Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix MOUNT the Wall Mount Guide to the wall using tape. •... -
Page 31: Installing The Soundbar In Front Of Tv
10 INSTALLING THE 7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the SOUNDBAR IN FRONT OF wall. Component Rubber-Foot (BN67-00398L) 8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws. -
Page 32: Software Update
• The illustration above differs with the respective model. • This function is not supported by Q750C model. Samsung may offer updates for the Soundbar’s system firmware in the future. When an update is available, you can update the Soundbar by connecting the USB drive that contains the update firmware to the SERVICE port of the Soundbar. -
Page 33: Initialization
• When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device. • For sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Menu → Settings ( ) →... - Page 34 • Your device is unable to play the input signal. Change the TV’s TV sound will not be delivered anywhere. audio output to PCM or Dolby Digital. (For a Samsung TV: • Disconnect the mobile device, and the TV sound will be output Home ( ) →...
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Questions and answers
how does the hw-910c rear speakers mount to wall? Do speakers have a connection point? Are there wall brackets? Can the receiver module lay flat in a console?