Brother PT-E800T User Manual page 83

Troubleshooting
Problem
A tape or tube jam error cannot be
cleared despite following the
troubleshooting steps.
The tube is not cut or is difficult to cut. Replace the tube cutter.
I want to adjust the depth of half cuts
for tubes.
Tubes are not fed correctly.
The length of printed tubes is shorter
than the set tube length.
The tube rollers have become worn.
The tube is not ejected correctly after
printing.
I want to make fine adjustments to
the print result.
I want to faster printing.
I want to print in higher resolution.
The print result is poor.
Solution
Contact Brother customer service.
Replace the tube cutter after approximately 50,000 cutting operations (this
number may vary depending on the operating conditions).
You can confirm the current number of cutting operations from a computer by
executing [Help] - [Software Information Scan] in P-touch Editor.
If the tube cutter has reached the recommended number of cutting operations,
replace it with a new one (model number PA-TC-001).
After replacing the tube cutter, reset the counter. You can reset the counter for
the tube cutter by selecting [Reset Tube Cutter Counter] in the [Device
Settings] menu bar in the "Printer Setting Tool". For more information, see
Menu Bar on page 21.
Half cuts can be adjusted to one of three depths. Press the cover open button
to open the top cover, and then move the tube half-cut adjuster to adjust the
cutting depth.
To specify a more advanced setting, change the [Cut Depth] setting on the
[Tube Settings] tab in [Device Settings] in the "Printer Setting Tool".
The rollers may be worn and need to be replaced. For more information about
replacing the rollers, see Replacing the Rollers for Tubes on page 67.
Replace the rollers, see Replacing the Rollers for Tubes on page 67.
Feeds the tube forward.
In the [Device Settings] menu bar in the "Printer Setting Tool", click
[Maintenance] - [Feed Tube] - [Forward].
The length and margins can be adjusted in the "Printer Setting Tool". For
more information, see Changing the P-touch Settings on page 16.
High speed printing can be used if the AC adapter is connected, and TZe
laminated tape with black ink is installed. Use the printer driver to select the
high speed mode when printing the labels.
You cannot use this function for TZe-FX**1 tape.
High resolution printing can be used if the AC adapter is connected and TZe
laminated tape with black ink is installed. Use the printer driver to select the
high resolution mode when printing the labels.
You cannot use this function for TZe-FX**1 tape.
High resolution printing can be used if the AC adapter is connected and TZe
laminated tape with black ink is installed. Use the printer driver to select the
high resolution mode when printing the labels.
You cannot use this function for TZe-FX**1 tape.
If using the high speed printing setting, print using the standard setting.
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