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Poly Edge B20/B30 Quick Reference Guide Hook switch Holds the handset and ends calls. Line keys Select a phone line, view calls on a line or quickly call a favorite contact. Note: Edge B10 and edge B20 phones have two-line keys. Edge B30 phones...
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Speakerphone Place and receive calls using Mute key Mute or unmute the microphone during an active call Dialpad Enter numbers, letters, and special characters. Use the Dialpad keys to select menu items that have index numbers. Volume key Adjust the volume of the handset, headsets, speaker, and ringer. Transfer key Transfer an active call to a contact Hold key...
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Hold a Call While a call is connected, place the call on hold. • Press the Hold softkey. This holds only the highlighted call on the screen. • Press the Hold feature key. This holds all calls that are in a holdable state. Resume a Call View and resume a held call •...
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Call Park and Call Retrieve To park a call, while on the call, blind transfer the caller to one of the available call park orbit extensions. For example, extension 901 (blind transfer to extension 901) To retrieve the parked call, dial 96 plus the orbit extension where the call is parked. For example, a call parked on extension 901 you would dial *96901 and then dial Conference Calls When you initiate a conference call, you can manage conference participants, join calls into a...
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