Apricorn Aegis Secure Key 3z User Manual page 21

Q: The key seems warm to the touch, is this normal?
A: Yes. The SSD in the case runs hotter than a standard flash key. The cooling
features use the case to dissipate the heat.
Q: Is there any way to recover my data if I forget the PIN?
A: If an Admin PIN has been previously set, the Admin PIN can be used to unlock
the key and recover the data. Additionally, if recovery PINs have been set and
haven't been previously depleted in the past (up to 4x) you can access the data
on your drive using this route. If you don't have any recovery PINs set or they're
depleted, and do not have an Admin PIN, the data cannot be recovered but the key
can be reset with new PINs and it can then be used again.
Q: Why does the LED indicate an error when I try to change the PIN?
A: PIN requirements for this key must meet a minimum security level. There
are several combinations that are not allowed, such as repeating numbers or
sequential numbers. The PIN must be a minimum of seven digits, and not longer
than 16 digits.
Q: What are the ECCN and HST codes used for shipping this device outside
of the United States?
A: ECCN: 5A992.c and HTS code 8473.50.3000
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